Hop Moving

I recently used a half-​price coupon from Angie’s List for 4 hours of moving help from HOP Moving. I had never heard of HOP before, and I have to say, our guy was amazing!
We had two rooms of pre-​packed boxes that we needed moved to our outside garage. Our mover, Santos, accomplished in 30 minutes what we thought would take him the whole time! So he asked what else we needed help with. He ended up moving 4 or 5 *heavy* pieces of furniture himself down a long flight of stairs — never once saying that it was too much for one person or that it couldn’t be done. Everything was moved perfectly, with zero scuffs or damage. Pretty impressive.
We eventually ran out of things for him to move, and he finished with plenty of leftover time to spare.
Santos was super friendly, and offered great advice about the remaining furniture that we’d be moving ourselves in a couple of days. He’s the kind of guy that can look at a room and immediately knows the best way to pack and move everything inside.
If you need a move done quickly and reliably by a true moving professional, ask for Santos at HOP!

Used hop movers for a move from Arlington to JP. Overall, good crew of guys that will get the job done… but there may be a few bumps along the ride…
Pros:
I had to change my move date day of BC my flight to Boston was delayed. They were able to push the time of the move a few hours back to accommodate. Well done!
They also were able to deal with parking the 20 ft truck and basically just made it work without hassle of getting permits blah blah blah…
In general they’re good dudes… came on time… got it done at a low price… but…
Cons
Their truck broke down transporting my stuff. Took them about 4 hours to get it fixed and show up at my new place. A+ for persistence though. They actually moved out stuff from the broken down truck to a new truck. Excellent effort in the face of adversity :). That said, when they completed the move it wasn’t free of casualties (hole in lamp fixture, cracked coffee table) which was a downer.
Overall, for the price… for generally being no nonsense and getting the job done, I’d recommend them. But would suggest that one adjust expectations in line with the price you are paying.

I used this company in the past with out issue. However this time around they unplugged the fridge and pushed back with out plugging it back in. This was the day before thanksgiving so we went away and came back to a horrid smell and 600.00 dollars worth of food gone bad. Called them and they said it was our fault because we went away and for all they know my daughter moved the fridge and unplugged it! Seriously? They refuse to reimburse for any issues they caused BEWARE

I used HOP Moving for a small move from Boston to Waltham in late September and they were outstanding. Excellent communication before the move day, timely, took good care of all items and the price was great. I recommend Danny and Eddy without qualification.

I have updated this review to reflect a phone call I just had with the staff at Hop Moving, in which they refunded me my deposit (equivalent to one hour moving fee), to make up for a less than ideal moving experience. Since my main problem was how much time (and thus money) this move took, the refund also resulted in an improvement of the company’s rating).
Here’s what went well:
1. They arrived right at noon, even though I was given between noon and 3pm as the window in which they would arrive.
2. The 2 movers that I had been promised were polite, seemed knowledgeable and genuinely invested in making sure that everything that needed to be moved was moved carefully and safely.
3. Nothing was damaged or broken in the move.
Problems that resulted in them not getting 5 stars:
1. The move from my 1.5 bedroom (1^st fl) to a 1 bedroom (4^th fl, elevator in building) three blocks away took over six hours, even with my partner doing some of the moving/​lifting himself. This would not have been as much of a problem if we had been quoted something closer to 6 hours, but both the movers and the person who booked us quoted us 3 hours. It turns out that we were given 2 men plus a truck for what should have been a 3 man job. I have had moving companies advise me to use 3 movers on smaller jobs before, but I assumed that the capacity of this moving company might have been different. I was wrong. In the future I will request a minimum of 3 men per hour. Of course, moving can be a nightmare, so a longer than quoted time is within reason, but paying about twice our original estimate hurt our pockets deeply. Getting a refund on our deposit makes up for some of that though, hence this improved review.
2. In the middle of our move, one of our movers asked us if he could leave us to do another move. He said that he got a call from his boss asking him to do another move quickly in the middle of ours. We were baffled by this. He did not end up leaving our move though, and in my recent call with the Hop staff they said they didn’t know anything about such an instruction.
3. Initially our movers were being pretty good about moving our stuff into the rooms we had designated they all go in. They had even packed up all the boxes into the truck first and the furniture/​big pieces in last, presumably so that they could unload the furniture first and the boxes last — because this is the best way to fill the space. However, small items arrived in our apartment before the large ones, and as time dragged on things were dumped wherever they could find a free spot. I had to leave for an appointment later in the day (since I had not anticipated that the move would take more than twice the estimated time) and when I came back, it was barely possible to move in my new apartment. Apart from a narrow walkway through which we could squeeze, the space was a complete mess. I have never had movers leave a place in such disarray before. My partner was so desperate to end the process that he paid them without requiring that they leave us with a more acceptable arrangement.
4. Our movers disassembled a dining table to move it out of our old apartment and then they neither reassembled it in our new place, nor returned the screws and other hardware needed to reassemble our table to us. We are also missing a small desk piece since the move.

This was the second year in a row I used Hop and both experiences were fantastic! Moving anywhere in Allston/​Brighton around September first is usually a stressful disaster, but Kareem and his partner were super friendly and helpful and made the move fast, easy and stress-​free. It was a hot day too and they were just awesome. The price is the best I’ve found in Boston too.

I was happy with the service I got. Karim and Russell were friendly and professional. They moved everything carefully and pretty quick. The estimate was on point and the appointment setup was very easy. The guys showed up on time and ready to go. I definitely recommend them.

We recently used Hop Moving for a long distance move from Watertown to Alpharetta, GA. I called at least 40 companies in the Boston area and no mover, with as good reviews as this company, came close to the quote I got from Alex. The pick-​up was hassle-​free and the 3 guys who came made it look very easy. And even when our stuff was delivered in Georgia 4 days later, they did an excellent job. Highly recommended!

I used Hop Moving for a short move from South Boston to Dorchester when I had no one else available to help me move on the weekend that I had planned. Cody and Dom were the two movers on my job and I would certainly hire them again and refer them to anyone else — they had all of my stuff packed up in just an hour and ten minutes and unpacked and placed just as quickly. Even though there was a three hour minimum and I came slightly underneath the time, it was still worth the money — they were professional, polite, and efficient on a very hot day. This was my first experience using movers at all and I will use Hop Moving again the next time I do.

Kareem and Cody from Hop Moving were great. Got the job done really fast, and were super careful with our walls and furniture. I will be using Hop for our next move.

Hop helped me move some furniture from Tewksbury to Cambridge this weekend. I can’t recommend them enough! They showed up on time and got everything packed up so quickly. They were also really careful to wrap everything up and even took some pictures off the wall by the stairs to make sure they didn’t bump them on the way down. Daniel and team were awesome. Will definitely use them again.

I was referred to Hop Moving by a friend who had used them before and was extremely happy that I did! I booked them last minute for an end of month move they had availability and arrived at the schedule time, Kareem and Cody were awesome! They worked quickly and carefully moving furniture out of a difficult third floor walk up without damaging anything and were extremely friendly while doing so. Kareem took time to explain everything and make sure that nothing was missed. I was very impressed with both Kareem and Cody, they were polite and efficient and made a very difficult day much less stressful by really going above and beyond. I highly recommend Hop to anyone moving they are affordable (best rate I could find and the estimate was very accurate), efficient, and an overall great moving experience! I will definitely use them again, you even get a discount on subsequent moves with them. Nothing but good things to say about Hop!

I used HOP movers for a move from Fitchburg to Brockton. I had two stops on the Fitchburg end (a storage unit and my apartment). By the time I got to the storage unit, they had completely loaded the contents into the truck, and were ready to go to my apartment! I couldn’t believe the speed of these guys, and at the same time, the care they took with my items. They absolutely went above and beyond the call of duty to make sure my move went as smoothly and easily as possible. When we arrived at my destination location to find that the only elevator was out of service, so it would take twice as long to get my stuff in, they offered to get another guy to help (which would’ve cost a bit more, but still less than the extra time I would’ve paid for with only two movers). I said yes, and just then, as if by magic, the elevator was fixed. Huzzah! They unloaded in record time, too, with no damage at all, to anything.
Anyway…I highly recommend HOP movers, and I would totally recommend them to my friends and family, and use them for my next move!

I used them again this year. Great service again. The movers remembered me. Highly recommended.

Excellent job done in very short time, really good staff for moving in Boston area.

Had great experience with Hop Moving LLC! Guys came on time, were very helpful and the most important fast! I am moving again in summer, will use their services again.
Alex was very nice, I had a short notice on the moving date, but he still was able to find time for me and make my move so much less stressful. Would definitely recommend them!!!

I had called Alex on phone to get a quote, he was a bit scruff and was not sure if they could do the job or not, but gave a good quote and eventually agreed on a date to move. The 3 guys showed up a bit early on the move date so that was surprising. They were very fast, meticulous & very nice too! They finished the job very quickly & were quick to unpack & set our place. We got them pizza before they started so everyone was happy!
Next time I move, will surely use Hop moving!

EDIT:
After a very nice message and conversation with the owner from Hop Moving, I would like to retract my previous negative review.

Okay, full disclosure: my review is one year late. I moved in June 2013 and used HOP Moving and they were FANTASTIC! It only popped into my head that I had forgotten to review because so many of my friends are in the middle of moves right now and asking me who I used.
I had never used a moving company before. It was always a «come help me move in exchange for pizza and beer» party. This time, I knew that wouldn’t work (based on the amount of furniture and crap I have), so I shopped around for a moving company. I called places and got estimates for moving my 1 bedroom, 4 room apartment (with much furniture) from my old place to my new place… a distance of .33 miles (literally). Everyone else was ridiculously expensive, and having put down first, last, and security on a new place already, I was low on funds. These guys were amazing. I called them with a question about the coupon deal they had posted here on Unilocal and they came up with a better arrangement for me altogether. We did a flat fee for 5 hours. I got a truck and 2 movers. It looks like this is a regular offer they have advertised on their website now.
I have to admit that moving day got off to a bad start when they thought I lived on Columbus Ave in Boston instead of Columbus Ave in Waltham. So they showed up at 830am instead of 8am. They obviously didn’t charge me for the mistake. They do charge for travel time to get to you, so that’s something to keep in mind. I had everything boxed up, and they handled everything with care. I did find a gouge on one of my cheap target bookcases, but I’d blame that more on the quality of the furniture than on the care the movers took. The two guys that showed up were great. They were extremely professional and friendly, sort of quiet but whatever.
I did get charged more than the flat fee, because my move took more than 5 hours and we had agreed on an overage rate ahead of time, which was still more than reasonable.
I would DEFINITELY recommend these guys. From the first contact over the phone, through the move itself, they made moving so much easier and much less stressful.
*Call way ahead of your planned move date. Other companies had already been booked up for the week I needed to move and this company happened to have the day I needed open, but you really need to get it scheduled way out in advance.

The guys at Hop were awesome to work with. They arrived on time and took special care of my grandparents bedroom set, which obviously has sentimental meaning.
I can’t say enough how great these guys are! I would absolutely use them again.