Spa At Newton Highlands

Okay this place was ridiculous. I got the buywithme voucher (if you’ve read any of my other reviews this is probably not that surprising). From the minute I laid down in the room, the woman doing my facial would not shut up about trying to up-​sell me. She kept trying to convince me to pay more and then she could use «better» products on my face. Or pay a little more and she’ll take care of X problem or Y problem — imaginary problems, by the way. I’ve had facials before and so much of what she said was just pulled completely out of her ass (pardon the language, but it’s true).
The experience basically made me feel like I was dealing with a sleazy auto mechanic who tries using «big fancy mechanic» words to tell you there are terrible things going on with your car and you’re going to die in a fiery inferno of an accident if you don’t pay him a gazillion dollars right then and there (he wouldn’t feel safe watching you drive your car away, yea it’s that bad). So while the woman working on my face couldn’t try to scare me into believing I would die in a fiery car crash anytime soon, she used the same general tactics to try to convince me that my skin needed some serious damage control. Um yea, my skin is fine thanks and you can ask any of the reputable spa/​salons I’ve been to and I’m sure they’d be more than happy to give you references for my awesome face. So there.
What’s most disappointing though is that I brought a friend with me, a guy friend, for his first facial. It was kind of a joke because whenever I tell him I’m getting a facial or that I need a facial his dirty mind turns to porn-​facial and he makes fun of me. So I forced him to get a facial and to tell all of our other friends he was getting a facial. He liked it just fine, and I don’t think his person tried upselling him at all (he would have hated that. Maybe I just seem target-​able?). Regardless, this is not the experience I had planned and it wound up being very lame and incredibly aggravating.
Just because it’s in Newton, doesn’t mean it’s fancy and worth it (and I’m from Newton so I’m doubly allowed to say that). This place is incredibly not worth it. Not even worth the $ 25 or $ 30 I spent through buywithme. Yep, that bad.
You have been warned.

July 2011
I made appointment for facial through Groupon and went to appt. I was hoping to have the same woman who did my facial 2 years ago. However, she was no longer there. Dina brought me in and guess what, she proposed the same thing, «an intensive facial» for my skin after looking at my skin. She said that unfortunately it would cost $ 29 extra. I declined. She basically spent about 45 minutes on my skin — actually out of the room more than in the room! It turned out that she only worked out on half my face and forgot the other side. When I was done I paid a tip even though I didn’t really want to.
Since then, I called 5 times and guess what again — no one ever returned the call. I can’t believe that a business would not call back. Too bad because maybe they could learn from my feedback and others. It doesn’t sound like they care. Interesting but there is no sign outside.
I will certainly not recommend them to anyone.

I bought a few deals for waxings here and have been very pleased! Dina has done a great job and is very nice. I had never had a waxing before and she made me feel very comfortable. I also have never had a problem getting an appointment. I am just sad that I didn’t buy more deals!

I just went to book my spa facial which I purchased on ³⁄₁₂ it expires ⁷⁄₁₂ and was told I can not redeem it. As they do not have any appointments available and I should have booked it earlier… it is 3 weeks away? THIS IS THEFT! IF YOU CAN NOT ACCOMMODATE DO NOT SELL YOUR SERVICES! I am a local customer and normally go to bella spa across the street and was looking to try this place… yeah me thinks not. I have contacted buywithme and HAD BETTER GET MY MONEY BACK… complete thievery. DO NOT DO BUSINESS WITH THIS PLACE. Judging by a previous review from rebecca L on ⁴⁄₂₂ she ran into the same problem and she tried to book it in april. REALLY? Complete and utter disgust. Spa at Newton Highlands you should be ashamed.

I also saw Oscar which is the man with the heavy accent. I had told him I simply wanted a trim, and for the dead ends to be cut off, and was mortified to see him chop away 4 – 6 inches. It wasn’t a horrible haircut, but by no means was a trim like I had wanted. Very unpleasant experience. Avoid Oscar.

Actually didn’t even go.
I bought 2(!) buywithme promotions in March, which evidently is at least the second time this business signed up with buywithme, as the other reviewers mentioned it back in November. I called yesterday to book the facials, and was told that they would only honor the amount paid for the voucher as a credit toward purchasing services. I had not intended to buy a facial on layaway, particularly not at a place I’d never been to, not particularly convenient to my home or to work, and with very so-​so reviews on Unilocal.I am waiting to hear back from buywithme about getting a refund.
The interesting thing is, this business has used buywithme promos before, (what, 4 months before?) so whatever the problem with being able to honor them you’d think would have arisen the first go-​round.

I went in with Buy with me coupon and as noted by others was told they had very limited openings. Anyways I found a suitable time with Dina and went for a basic facial as bought on buy with me. Again, as mentioned by others, once you go up there they say you need certain things for your facial and that is $ 25 extra. I did not pay extra as I wanted to see what an original $ 85 facial is like. I payed $ 15 tip. So for $ 100 I would never ever return. Facial was one of the worst I have ever had, nothing more than what I can do at home. No great facial massage either.
Please save your money, totally not worth even with buy with me!!!

I found this spa through buywithme also, but have since returned several times. I get bikini waxes from Dina and she is very thorough and friendly. One of the least awkward experiences I have had getting waxed. I trek out here from Quincy because it is a great deal and I have only ever had nice, professional experiences.

I just tried to get an appointment for a eyebrow wax. I asked the receptionist for either after 2pm today, or after 1pm the next day. I could hear her flipping pages in what I assume was an appointment book.
She told me there was a 1:30 available, but for some reason she could not tell me which day. Then she started throwing more times at me… by again, no days.
I told her thank you, never mind. It should be so difficult to make an appt.
I had not even seen these reviews until after I talked with the receptionist, and decided to post my experience. Now I’m glad i didn’t get one… i feel like I’ve dodged a bullet.

Change of review when I got my facial a few weeks later. Once I was in the room she told me my voucher did not include exfoliation and if I wanted the «special» exfoliant, I would have to pay an extra $ 25. I said fine given that I was 1. already there and 2. did not want to get a half done facial. However, when I asked how I would make an appt for this «special» exfoliant next time, she said to just ask for the Spa Facial as some times you didn’t know what you need until you get in the room. Huh? I’ve gotten a lot of facials in my day and have never heard of this unless you got an extremely unique treatment.
I wouldn’t go back which is actually unfortunate as I liked the previous appointment. However, now I feel vaguely scammed.

I bought a brazillian waxing promotional online. My appointment was with Dina. She was pleasant enough. The waxing job seemed sloppy and not very thorough. I wouldnt go back even with another promotion which they are currently running.

I also found this place thanks to a BuyWithMe promo. I did the waxing with Dina. The only (and I stress ONLY) reason this place gets more than one star is because Dina did a decent (not great) job with my brazilian and was the only pleasant person that was working the day I was there.
I had scheduled an appointment for mid-​day on a weekday and showed up about 10 min before the time I had written down on my calendar only to be greeted by a less-​than-​professional woman at the door who informed me that my appointment had been «moved» to the slot 1 hr later… apparently to accomodate another party who was there before I showed up. I received no call, so had to find something to do for an hour then came back and waited in a very cramped entry way to be seen for what felt like a very long time. No apology, no offer for a cup of water much less anything else to drink.
While waiting, I overheard a couple of conversations between the woman at the desk and the one male hair stylist who was working… from what I could gather, she had scheduled him for an appointment with a young woman who had very curly hair and he was not comfortable working with her hair so they ended up having her make an appointment for another day with a different stylist. I would have been less than impressed if I were her.
Dina was a sweetheart… very professional and nice, but was trying out a new wax (hot pink, bubble gum looking stuff). I spent the rest of that day removing small bits of pink stuff from my private parts, and was not thrilled with the overall results. I’m not sure if that was Dina’s fault or the fact that she was using a product she wasn’t entirely familiar with.
Either way, I won’t be using the second voucher I had purchased from BuyWithMe.

Like most of the reviewers below, I tried out the salon because of the buywithme promotion (I usually go to another [better] salon in Newton). My stylist was a little awkward (same man with the heavy accent that was mentioned in Emily’s review) at first. I asked where to put my coat and he awkwardly took it from me, almost as though he was asking why I had it in the first place (oh, i don’t know, maybe because it’s beyond freezing outside). When I finally sit down, I say that I’d like just the dead ends cut off with a revamp of my bangs. He did a pretty good job with my bangs but I was surprised/​horrified to see that he cut off a good 5 – 6 inches in length. Granted, I could have specified that I didn’t want more then 2 – 3 inches off but I assumed that when I said, I just want the dead ends chopped off, he’d get this. Or, at the very least, ask me what I meant in terms of length. I’ve been constantly pulling at my hair in an effort to make it grow faster… no luck. Suffice to say, I’m most likely never coming back there, coupon or not. Especially since their normal prices seem to be a lot more than what I think they’re worth. I’m definitely going back to Salon De Cinzia instead my next time around.

I went here this past weekend for a buywithme promotion. I had a facial and a haircut.
Pros:
I really like my haircut (though I’m not sure the name of my stylist– it was a man with a heavy accent)
The facial was relaxing and left my skin feeling awesome
Cons:
The people at the front desk were rude and rather incompetent. I had scheduled an appointment, but then had to reschedule due to a conflict that came up. When I tried to reschedule, the person on the phone was rude and not helpful. She then also forgot to erase my name from my original appointment. On the day of my original appointment I had a very nasty phone call with someone at the front desk wondering where I was. She tried to blame me for their oversight, insisting I must be mistaken.
I like facials because they feel good, and they give me a rare opportunity to lie there and be pampered for an hour. I don’t particularly care about having a super clean face that’s perfectly taken care of etc (I don’t even wear make-​up). While I did enjoy the facial, I also felt judged and like the woman was rather appalled by the way I take care of my face. I am pretty sure I would never have another one at this place for that reason alone.
I had a hard time understanding my stylist during my haircut– partly due to his accent, and partly due to the fact that the salon was very loud and chaotic.
I am not sure whether I will go back for haircuts in the future. Probably only if I can’t find a more pleasant environment to provide the same level of service in my price range.

Went here because of the buywithme promotion and the guy who cut my hair was so unbelievably rude. I merely suggested that he was cutting it too short, and he went off about how he has cut hair for twenty some years and worked in manhattan and I should be quiet and let him do his job. He then continued about how he didn’t need a stupid coupon to get clients, he has plenty of clients on his own (to which I am thinking not with that attitude!) Anyways, the cut was okay in the end but I left feeling horrible. Would never go again and would think twice before getting a haircut through a promotion — so not worth it!

went in for a color using a buywithme promotion. its small, cramped. I left with dye on my ears, forehead, and CHIN! he did not really work with me to see i had a color i liked I asked to see swatches and before i knew it he was mixing color. it came out flat, and really fake looking. my roots and ends were COMPLETELY different colors. i am going back to my regular place to get it fixed. He was nice so i feel bad writing this, but i wouldn’t want anyone else to have this experience.