Bread and Chocolate

We stopped by here for breakfast after watching Eunice on Bobby Flay’s show on the foodnetwork. Inside the bakery smelled amazing as we walked in– made me just want everything. The Boston cream cupcake was awesome and we also loved the sage cornbread. Definitely should stop by here if you come out to Newton!

There are a couple of baked goods here that I really love. One is the ginger molasses cookie. No matter what time of day I go, they are usually out of them. There are always plenty of their other cookies, but they aren’t great. So if the ginger molasses are sold out, I leave empty handed. People behind the counter are not warm and friendly. They seem harried, and never smile.

Bread & Chocolate never disappoints; I’ve had nothing but great experiences at this neighborhood staple. The staff has taken the time to get to know me as I live around the corner, and they never fail to deliver delicious food and a warming experience when I bring new guests.
I highly advise the roasted potatoes and their homemade ketchup, or if you’re in the mood for something sweet, try the morning bun!

Absolutely amazing. Don’t know how it only has 3.5 stars because even 3 years between visits I vividly remember the delicious food, great service, and fun atmosphere

Went for breakfast, need to go back for dessert because breakfast was so good. The twice baked brioche and morning bun were both delicious. Everything else looked really good and they seem to have a lot of good options for premade food that you can take home and use to make lunch or dinner.

Loveeeeeeeeeeee the French toast! Cute atmosphere and an amazing waitress Kelly! They have an endless cup of coffee that makes life complete

August 5, 2015.
I’m you’re typical internet «lurker.» I read reviews but never write them. Browse content but rarely create it. Well I just signed up for a Unilocal account specifically to share my recent customer service experience at Bread and Chocolate. This is big for me.
I walked down the street for lunch (live close by) and ordered what they call a «BLT + T» — Bacon, Lettuce, Tomato sandwich with a Tomato pesto sauce. I have an allergy to fresh tomato and asked if they could substitute it for turkey for me. I like meat on my sandwiches, always have. The nice lady at the register initially complied, until a bald man (who appears to be the manager/​owner awkwardly standing behind the two registers watching over his clerks, aka The Meanie) quickly interjects with «No, we cannot do that. We feel we have perfected the BLT and are unable to serve it any other way.» Haha, right on dude. Good one. «No, we will not add turkey — sorry.» Even if I’m willing to pay extra for it? «No.» Now I’m just a deer in the headlights. Stare at him funny for a couple more seconds and reluctantly hand over my credit card for what’s quickly become the world’s least appetizing bacon and lettuce sandwich.
Whatever happened to the customer is always right? You can serve Julia Child’s beef bourguignon but if I ask for it without mushrooms, and you can do that, leave off the fucking mushrooms.
Next time I come here (unlikely as that may be) it will be with a fresh pound of sliced Stop and Shop turkey that I will slowly add to my Panini right in front of The Meanie’s face. Get off your horse and listen to what your guests want.
The Golden Rule of Customer Service: Customers have the gold, therefore they make
the rules.

This post is from March of 2015, I just hadn’t completed it and posted it…
I’ve really enjoyed the food here, but have been less than thrilled with the customer service. They’ve never been over friendly (which is fine), but This one takes the cake.
I was in there earlier this week, and they left two parts of my order out of the bag. I noticed one (turkey meatloaf) as I was getting in the car and went back in for it – but not the other (an éclair) until I got home. I just assumed they’d «make good» on it during my next trip in (today).
Well after mentioning it to (I assume?) the manager, he started asking me about the date I was in, whether I paid cash or credit, which register I was rung up at (seriously??) – and then took my name and number to add to a list of customers who I assume were treated the same way I was.
I just assumed he would not charge me for the éclair I ordered today, but he did! He even had the nerve to say «he’d been at the store all monday and didn’t remember me” – i guess that means I’m a liar and that the (at least weekly) trips I make in there and drop $ 20 – 40 was all just to set the stage to steal an éclair from him?
Good (even, great) food, but that was one of the worst (and, frankly, odd) customer experiences I’ve ever had.

Good food, poor service. Two of us arrived a bit early on Sunday morning, and were waiting for friends. We decided to grab an espresso at Fleck across the street. We were still sipping our coffees as we were seated, and the hostess was straight-​up rude about it. She insisted that she transfer our coffee to their mugs. All would’ve been fine had she been polite about it. I was surprised to be received so inhospitably. We had french toast with strawberry rhubarb compote — which was good.

A friend recommended that I try the pastries from this place, and I did for the second time on Friday morning, July 10. I got a cheese and chives biscuit and one other pastry that I forgot the name of. I did fell in love with the biscuit when I had it for breakfast, and their lemon tea was refreshing too. The customer service was great as well. I live in Boston, but I will definitely come back to try their other items when I am in the area. It is true that they are on the pricey side, but if I like the food, and customer service is good, then it doesn’t matter. They do have outside seatings if anyone is looking to enjoy their breakfast or lunch outside in the nice weather during the summer.

Not much to say here. The food is very high quality. and it comes with a high price. The place is clean, staff is nice food tastes good.
Basically if you want quality food that carries a high price. And that doesn’t bother you. You be fine here.
PROS: clean, friendly staff, quality food
CONS: Prices are very high. $ 4 for an average cupcake, There is wheelchair access but no power door so is your a wheelchair user bring a helper.
Thoughts: Go to a near by Dunkin Donuts.

I randomly popped in Bread & Chocolate one morning and now, a year later, I’m a regular. Talk about friendly staff, delicious bites, and cookies that will make you swoon.
What really makes Bread & Chocolate different is their team. There are a handful of lovely bakeries in town, but here they get to know you. They ask how you are, learn your name, remember your order, and make sure you leave with a smile on your face.
This is a great family spot to grab brunch outside, a few pastries for the road, and cupcakes and cookies to share. The soups and scones are tasty, too. Whatever you do, make sure to try a ginger molasses cookie. They’re gooey, delicious, and something really special. I’ve brought them to my office a handful of times and they definitely have a following.
To the owners, keep doing what you’re doing. Your team is great (especially Liz).

Great place for lunch in newton highlands. I come here specifically for their green reuben, which is not a reuben at all, but an artichoke slaw deliciousness sandwich on ciabatta bread. Also amazing is their morning bun pastry, ridiculously good!!! Come here and come often. Lots of seating indoors and out on the patio!

I was feeling kind of raucous yesterday morning, driving around delivering propaganda to every corner of the Garden City and puzzling over the new Ex Hex album’s post-​post-​new wave sound when I decided to stop for lunch.
Usually I visit the B&C location in Newtonville, which is tiny but fine. Today I decided to eat on the outdoor patio of this location, which was also fine. I got a boxed nicoise salad — leafy greens, green beans, tuna, a single boiled potato, and capers with balsalmic dressing on the side. It was good, but before you buy it, you need to know something.
They pack way too much lettuce into the box. A comical amount. Each box contains the equivalent of two heads of lettuce, compressed into a box that looks like it contains a normal amount of lettuce. This makes eating it from a box, or even from a normal-​sized plate, impossible. So ask for a bowl or two (seriously, you might need to ask for two bowls).
I also drank coffee, but if you are in or near Newton, you should really be going to George Howell for coffee. Don’t even bother with this stuff. I sat outside on a remarkably quiet afternoon, the sun beating gently down upon me, the birds chirping gently, and among people quietly talking about whatever is talked about in Newton.
If you must, B&C will do.

3 «stars» is hopefully only temporary. Sad to report that this bakery/​café that excels in pastries and knows how to properly roast its take-​out whole chicken can’t hold back on the salt in their spice mix for that chicken. Yes, give it an interim pass: it’s a place that does so much so well. But urge them to hold back on that salt! No one needs that much of it!

Come here out of convenience. Some of the baked goods are great (really good oatmeal raisin cookie) and the sit down food is solid. The sandwiches leave something to be desired with regards to selection, but that’s their choice. The main complaint is the obnoxious staff. There is a manager type person there who wouldn’t know a smile if it fell on her. Asked if I could have one of the sandwiches pressed (since last time I tried it it was terribly dry and hard) and was told flat out «no», Asked why and was told the bread wouldn’t fit the press. Seemed like a simple solution-«can I have the sandwich on the bread that does fit in the press?» I may as well have told them they smell. That forever frowning manager-​type began lecturing me on how the chef spent a lot of time on the flavor makeup of her sandwiches so they only come as listed (imagine that being said with some embellished hand gesturing towards the menu). If it wasn’t that my wife really likes one if their sandwiches, I would’ve left. This is a bakery sandwich shop, not Per Se. No reason to be so precious about your menu. Even Per Se would’ve accommodated a simple request. (My brother who was with me joked that it’s a good thing I’m not allergic to milk because there’s no way they would’ve held the cheese. They’d probably rather not sell me the sandwich or hand me an epi pen than alter their masterpiece.). Skip it if you can, you’re not missing much. Heard the other location closed, maybe some nicer staff will join the Newton Highlands team.

Love this chef.
Best breakfast!!! I wish they seated and served on weekdays.
Never a wait, food always fresh, service is decent. The owner is amazing. Love this gem.

Can we say OmNomNom???
They have breakfast foods, French café foods and full pastry selection.
Pastries made from scratch and reallllly good. Lattes and Coffee are better than Starbucks. Good beans. Front of house is lovely helpful ladies.
Plenty chairs an tables and a sweet view.
Éclair and Latte = $ 6.75
Very unique pastry selection: ganache covered green tea cake? Like I said before: NomNoM.

Great food!
The only reason it’s not five stars is because the coffee/​latte’s they serve are from instant machines. Like the Starbucks Verismo machine or something.
The food does get five stars!

I think certain people I know could live strictly on bread and chocolate. The selection of baked goods is quite diverse… from French to American to Irish to German. I have no idea what the hell is a «Hong Kong Ding Dong» is so I won’t include Chinese.
I tried the Kugelhopf morning bun, and I do like the airiness of the bun. It’s light and breaking it apart is effortless. However, the yeast flavor is a bit too robust for me. The donut muffin, strangely, has a bit of a cornbread texture to me, but I liked it quite a bit. It’s rather sugary and dense, though.
The frangipane tart was okay, though it wasn’t what I expected. There’s not much berry filling flavor in it, and it’s just overpowered by almonds. There’s no almond filling or anything… just straight almonds.
Prices are above average and service is decent. If you’re around, this is a pretty nice bakery. However, don’t go out-​of-​your-​way.