The Flower Shoppe

I tracked down this little florist in this little town so that I could send flowers to my grandmother. I could have used 1 800 … but I wanted to speak directly with the flower shop to ask a favor. They have a great web site where I easily placed my order. I then followed up with a phone call asking them to please call me after the flowers were delivered so I could call my grandmother. If I don’t call her right away, she’ll forget that they were received and tell me «no, I didn’t get any flowers.» God bless her, she’s 95. The driver delivered the flowers then called the shop who then called me in San Francisco. He was just leaving my grandmother’s driveway when I called her to confirm the flowers. This is customer service!