The Dump

Everyone was extremely helpful and courteous.

Horrible! Years ago I purchased a dining room table and chairs had it delivered. A year later moved and my movers pointed out that the table leg was badly damaged where it bolts to the table. So it was either that way when I bought it and was not notified or it was damaged at delivery and again not told. Also on a side note it isn’t visible u less the leg is removed.
A week ago I went back because I needed a mattress on a budget. Found a «good deal» and purchased a memory foam mattress. I was asked if I wanted the base. I said no I have one and that was it! A few days later the delivery guys bring in a rolled up matters similar to the packaging of a rug! They laid it on my bed and flat as a pancake. They then told me to open the window (20degree day) and said it would take 2 hours to come back to size. 4 days later the edges are still flat. Apparently it is a damaged item. The dump now tells me after it’s been in my home over night it isn’t returnable! AND the warranty is void because I didn’t purchase the manufacturers base (which I was not informed of!) I was supposed to report the damage (I couldn’t see) at the time of delivery.
These people are crooks!!! Buyer beware!!! They will tell… or not tell you anything to get you to make a purchase and then God forbid something isn’t right… that is your problem. And it is every aspect of the company. Sales people lie and let out vital info. Delivery men give wrong info and hide damage. Customer service department blame you for all the info you were not given.
300.00 down the drain and I have no where to sleep!

Don’t buy from here if you plan on using their finacing. They will completely screw you over.

Avoid this place! As soon me and my husband walked in we felt that the sales ppl were VERY pushy. One lady kept insisting we try beds, beds that we didn’t want and tried to explain we didn’t want. She kept over talking me and trying to explain numbers and discounts if you spend this much you get this much off blah blah blah.
Next we have another person come over as soon as we get thE first one to leave us alone to look. Once I sit on a couch this lady is all about oh did you like that want me to put a sold sign on that for you?
We were very put off by the sales ppl and by the prices! They are selling you items AS is and from the floor. We caught on real quick the game. One couch they tried to push was falling apart I pointed it out to them and she said oh o can prob get an extra percent off for you. I found this funny the couch I was looking to get rid of was in better shape. I sent her to do what ever for us and we just walked out!
I’d never go to this location or company again nor reccomend it to anyone! This place made car dealer ship sails assoc look good!

We are in the market for a new mattress and have been shopping around to find the best comfort for the best price. The Dump has a decent selection of mattresses but as soon as we started looking, a young lady came over and ignored what we wanted and kept telling us to just lay on the beds. We told her we were shopping around and didn’t want a memory foam and she points at a memory foam and says «lay down, try it out!»
Young lady, I just told you that is exactly the bed I don’t want! She told us to lay down about four or five times without listening to what we were telling her.
We then asked about the return policy and she tells us the state of Virginia doesn’t allow returns on mattresses. Then her coworker comes up and says that all Serta and Seely mattresses have a 30 day return policy. So the young girl lied, you can return a mattress in VA as evidenced by the five other mattress stores we went to. Just avoid this place for mattresses.

Neat furniture. The staff leaves you alone and exerts no pressure to sell you any of their unique furniture. I have to say the stuff here is completely amazing. A little pricey at times, but very nice.

Great place to shop. Has a varity of prices. Ask for Kirk if you need help.

Basically the commercials for this place are correct. No frills. Just rows and rows of sofas, loveseats, armchairs and then another section of beds, mattresses, rugs and random home goods/​furniture. What I liked is that the employees were super nice and didn’t mind that I literally sat on every single couch without buying anything. They generally left you alone and asked if you needed anything from time to time; no hard selling, which I totally appreciated. The prices were reasonable and they sold a lot of sets, which was kind of a problem since we were only looking for a single couch.
They’re only open Fri & Sat from 10 – 9 and Sun 10 – 7. They also do delivery. If you’re looking for a sofa I’d at least stop there before looking elsewhere, but only if you’re on the market for more traditional or casual pieces; they kind of lacked in the contemporary styles (although that wasn’t the case for their other furniture). Lots of leather, too.