Captain D’s

During lunch today I reminisced on how my brothers and I would eat Captain D’s for a late breakfast (brunch). That set up tonights plan to go here.
First let me compliment the young adults who were working tonight, so nice, considerate and professional. I notice the young lady at the drive-​thru slightly frustrated as she dealt with confusing customers who did not know what they want, holding up the line and changing their order. Though frustrated, the young lady kept her cool.
I ordered the sampler plate with two sides and 5 extra shrimp and some really good potato soup. Wifey ordered a fish and chicken platters with two sides and a drink. The cashiers, who were awesome, asked what two sides we wanted, we both had the corn on the cob, I had broccoli and my wife had mac and cheese. We ate in and took our seats to wait for our food. As we did, we notice that we were charged and extra .39 cents each for the corn. Confused on the extra charge, my wife inquired when I food was bought out. The server did not hold any punches when she told us «that’s how they get ya, make you think it comes with the meal and it does, but its a specialty item so they charge you extra.» I just loved her honesty. We just left it alone and could not wait to get home and do this review.
The food was served in reasonable time, it was hot and fresh. The potato soup was AWESOME, the veggies where nice and hot. What I like about Captains D’s over is competitor is they do not over batter the fish. It is battered just right. You actually taste fish and not a bunch of batter like the competition.
Took what was left on the run, gave a shout-​out to the AWESOME CREW and went home.
Overall it was a good meal and hospitality. Don’t eat at Captain D’s much but the next time I do, Ill make sure it is this location.

The place is clean with very good food. However the cashier had a attitude and seemed like it was a inconvenience to take my order. I would give more stars but do something about the people working there. If I get her again I will ask for someone else to take my order or go elsewhere. The food is good but not that good to deal with a rude cashier.

This is my favorite budget seafood spot. Reasonably priced and staff is always friendly.

There isn’t a Captain D’s close by to me I think the closest one is like on a Military Base. Anyway, EVERY TIME I get a chance I bring my Grandmother here and we ALWAYS enjoy the food. I promise if I lived locally I would be best friends with the staff because I would eat here pretty often. The food is ALWAYS HOT and fresh. I noticed they switched up their french fries and I am good with the change. The Hush puppies are my favorite hush puppies I do not care for the extremely sweet hush puppies, These are a bit savory and have onions in them. The fish is always hot and I don’t have to ask for packets of ANYTHING I get a whole bottle of condiments to myself. Me and My Grandmother always leave raving about how good it was. Thanks for never letting us down… We have forever turned our back on that other place that doesn’t serve fresh food lol.

I liked this store before but it was not good this time. I brought my free birthday meal coupon. They looked it and confused first. Some employees came out and their attitudes were like what a he**?! I told them that I used one coupon here before. I got to have the meal eventually. But it was not pleasant. If they can not work nicely to customers, they should work not at the front but in the kitchen. Oh, if they can cook… I was really disappointed because this restaurant was great when I came last time.

I am never disappointed when I eat here… I love this place. The fish is always flavorful and the coleslaw is sooooooo good.
I like the laid back atmosphere and the BOTTLE of tarter sauce they put on your table when the food arrives! :)
Love this place… did I already say that?

I always have to go to this Captain D’s when I’m in the downtown Newport News or Hampton area. I wish there was one uptown Newport News. However the food is always good. I’ve never had any complaints. Service is always quick and my food is always hot. The employees could work on their friendliness a little, but that’s something I’m used to after going to this fast food restaurant for so many years.

This is like a larger, slightly cleaner Long John Silver’s. It may have more variety than LJS as well. I was surprised to hear that Captain D’s is a chain — it was definitely a fast-​ish food seafood place, but it doesn’t have the stale feeling of many chains. The food’s decent overall. I mentioned «fast-​ish» food because there’s a little bit of a wait — not too long, but I think the extra time does make a difference. The hushpuppies stuck in my head, primarily because they were good but they were also a little sweeter than I normally expect, which was interesting to me.

Not bad! I have low expectations for fast sea food but this place surprised me with an updated interior and friendly service. My broiled shrimp was good enough to pass as was the rest of my dish.