The Rose of Newport Beach

I have quite a bit to say about The Rose. Unfortunately, my experience was not a pleasant one and after reading some of the ofreviews it appears to be that I’m not the only one that wasn’t satisfied.
I hardly ever will write a bad review or speak ill of anyone or a business but in this situation I strongly feel that I need to share my experience and maybe others will not make the same mistake that I did. This is my personal opinion and this place may seem fit for some but it was not for me.
I was a client at The Rose for 30 days and I personally saw the most unprofessional and disgusting behavior from the staff. First off, from what I saw It looks like they will do ANYTHING to get a new client and especially one who pays cash upfront. After I saw and heard some of the stuff that goes on someone with a very superior position (not to name anyone) actually bribed me to stay another 30 days at The Rose 2 for FREE which would have been 30K. They specifically asked me not to tell anyone about this offer and that they «know my husband’s knows many of great wealth and they would love a great referral and were seeking clients from this corporation. Really? It’s not even in or close to California! It’s across the country! Very sad!
Just to name a few incident and witnessed occurrences unprofessional behavior:
Oh gosh, First of — In their van they took us to a Pipe Shop and a strip club next door and forgot us there. This was as our «outing» I’m not even kidding! Their van dropped us off there and didn’t come back for hours.
There was also a surfing competition down the street many of the girls were at almost every night and usually came back sloppy drunk. The staff knew and it was just kind of a slap on the wrist and then they just turned their heads or were more worried about someone visiting the house would notice.
No Compassion! They have a hard time listening to you and have already judged and decided on their opinion of you before they even get to know you. This seemed to be with all of the woman getting the cold shoulder from the staff.
Family week is a joke and it’s just for show. They act completely different when your family arrives and pull out the «sympathy card» Basically, everyone calls everyone out and the therapist (mediator) just makes «the addict» accept the blame. It’s so awkward and you would think that them being addicts themselves they would be a little more empathetic.
— They don’t respect anyone’s private information in the «office» in the house.
— They are sneaky about costs and push other «tests», the EMDR and other services on you. They make it sound as if it’s included in the 30K and then when you get checked in and they take all of your spending money and hand it out to you as needed (by their judgement) then they later bill you for few thousand dollars when you check out. It’s ridiculous!
Their admissions staff sound all sweet and caring but you will find out otherwise once they get your money. They will tell you ANYTHING to get you there and get paid. Once they get their money and you check in, you’re just a waste of time to them and they could care less about anything except finding the next client. It’s the majority of the staff too and when a new potential client is viewing the house they drop everything and interrupt anyone’s therapy to bring them around and have us all smile while they tell them how «exclusive» it is and how great of a program it is for women. Its really sad knowing what they say behind the client’s back.
They do bring up Dr. Phil’s name a lot and I believe that they were on 1 show where someone went to The Rose for treatment from my understanding he never used them again. Probably for very good reasons. This Is NOT what they make it appear to be.
If you’re serious about treatment then I would definitely stay away from this place! I stayed sober but it wasn’t due to the help of The Rose. I went there to get treatment after months of trying to get the courage to take that step. It was so discouraging and heart breaking to have wasted so much money out of my own pocket and to be mislead and manipulated. They made it seem like it appears on the website and that they were very serious and want the best for you but unfortunately that was not the case when I was a client there.
To battle addiction is very hard and takes a lot of courage to go to treatment but it is life changing. Choosing the right place for you is so important and places like this that don’t seem to take sobriety seriously are the ones that seem to increase your chance of a relapse.
** While I was there I saw many girls and woman come and go. Out of 5 clients that left 4 relapsed less than 30 days later and 1 died shortly after leaving there due to alcohol.
Please don’t waste time by not going to treatment but please choose a place that’s right for you and do your research. I thought that I did but it wasn’t enough.

I have wanted to speak up about this place for a long time. I now have health. No thanks to the Rose. Number one, the first day I was there, I was asked to tell my story. I only shared a bit but my struggles with infertility had led to a relapse. I was told by the first counselor I met that God didn’t want me to be a mother. Betsy. Same night this person took us to a meeting and decided to share. She went on about how she works at a place where they charge 30 grand for a Big Book (AAS bible). She was not at her own meeting, she was on the clock, yet took that time to put us barely sober people down. The thing though is that she wasn’t wrong. Yes you also get to look at the ocean. Yay. I think the most ridiculous thing about my experience was that I was there around Christmas time. The owner throws a lavish party every year for the employees, and they told us all about the gifts etc. what they forgot to do was have dinner planned for us both on Christmas eve and day. No lie. After many unreturned phone calls by the one staff on duty, someone had food sent. Next door to the women that can go to the store, and are supposed to cook go themselves. After much confusion, Christmas was spent making sure everyone got 3 green beans each and a scoop from the sides of the mashed potatoes bowl we got from the house next door. All this is whatever. That was Christmas eve. Christmas day nothing, no one even took us too a meeting. Christmas night the only restaurant they claimed they coul find was the Bewery. I’m not from down there but this is a brewery with food as an afterthought. What was even more insane was that a new client was dropped off to us AT A BAR!!! To the «therapist «that brought her there shame on you. This place used to throw Dr. phil’s name every time they got a chance. Now, no wonder he refuses to be associated with this scam. The other thing that one should know, you will not get personalized attention. They say they give personal attention to PTSD issues with those who suffer I was not given this personal attention. Also, don’t believe the treatments for EMDR, not that it doesn’t produce help for some, but you will pay for it separate. Oh and if you are dealing with trauma issues, don’t be surprised if you pay for a treatment that needs privacy for it to work and have the owner burst in to give a tour for another sucker or her family while you are in the middle of your session. I was in full session and was asked to smile and welcome a potential client. Bullshit. I paid for that very expensive, not included in the price, session, she ruined it and not only did she not reimburse me for the session she ruined, she got in my face after later to bitch me out that my (which I was paying for) closet was going to have all my clothes bagged up and given to charity, if I didn’t clean it up, so she could give more tours to those she would dupe. I had a fractured shoulder, which was made worse by the chiropractor she has a business deal with. I couldn’t fold my damn clothes and was in massive pain. This bitch was only worried about the next 30 grand she could scam from the next family in pain. Shame on the Rose. You are more like briar.

I absolutely loved this treatment center. It saved my life and it was an amazing experience. they have the best counseling and group therapy sessions, top of the line doctors and they are extremely helpful with setting up doctor appointments or see chiropractors. I was able to use my insurance and get really exceptional treatment and take care of so many problems that i had in my life. I would have loved to stay 90 days but i stayed 30 days and a week. the first 30 days are great and they have 24 hour supervision. But we are all independent and have a choice to make the best use or no use of our time there. So you really get what u put into it. I learned so much its amazing how many tools i have to use in this crazy world. especially la. the second phase helps you learn how to be responsible and have to tai eon more responsibility and accountability for your actions. Overall the program is amazing and i would suggest it to anyone who is serious about their recovery and wants help. The staff is absolutely like a family and there for you 100%.
It is worth the price!

Do not check into The Rose (or check your loved one into The Rose) if you want excellent treatment for alcohol, love addiction or drug abuse. After speaking with intake counselor, Jessica, on the phone, we checked my sister into The Rose for their 30 day program. The counselor described the program guidelines and the work which would help my sister. The program started with a detox described as being «down the street.» The detox is actually in Long Beach, while The Rose is in Newport Beach. First lie. The guidelines stated that my sister would not be allowed to contact her abusive boyfriend, but after 7 days she was freely able to call him whenever she wanted. The guidelines said The Rose would allow her children to meet for family therapy there every weekend. What that actually meant was that her children would drive there and then go with her, away from The Rose on Sundays to do an outing all by themselves. They weren’t supervised by anyone and received no counseling. The outing usually consisted of my sister yelling at her children about why they «told lies» to family members to have her placed there. Family counseling weekend was offered to her children on the day her 30 day treatment ended. In the beginning, I was receiving reports as to how my sister was doing. Soon it became clear to me that her therapist, Tanya, had believed my sister (who didn’t think she was an alcoholic, and didn’t think her boyfriend was abusive) instead of believing the rest of the family and friends. It was around that time that my sister revoked our privileges to talk with anyone at The Rose. We had been shut out. We tried to set up a meeting, but only my father was invited, presumably since he was paying the bill. We all showed up and it was a mess. The bottom line was that my sister had them all convinced that she was only an alcohol abuser (their diagnostic tool is a test where the addict gets to fill in the answers to the questions) and that her boyfriend was a great guy. Meanwhile, her 4 children, who have been abused by him, are terrified that he is returning to their lives after 30 days. So, $ 33,000 later plus detox expenses, what a waste of money! Take my advice, and try Betty Ford or somewhere else with a better track record. The Rose is a joke.