The Car Spa

Horrible car wash, if you want your car damaged and scratched up go here! Had a horrible experience. And of course they won’t own up to their mishaps.

Happy today with car wash. In the past about a year ago I was consistently disappointed with the streaks I would find on my windows and the overlooking of the rearview mere being cleaned. Today is a new day, I will come back to this location I like it’s convenience and the complementary coffee and the fun California postcards in the waiting area.
I also bought a Father’s Day package for my sweetie so he can come here and get a car wash!

The service here is very good. They take great care to try to eliminate water spots by using hi pressure air hoses to get water out of the crevasses. Our cars always look great after they have been washed here. If they are really busy, I’ll just leave the car and go across the street to the bar at the Balboa Bay Club!

Extremely slow and chaotic. They have no order on how they process cars that come through, and they have raised their prices over what is displayed. Lots of better places to get your car washed in Newport, Beacon Bay is 10x better than this place… I made a mistake by trying something new.

Love this place. The owner & all the employees are always great & friendly. We tend to head to Mozza for a drink while the car is being cleaned & the owner is kind enough to call us when they’re done. Recommended to all!

Excellent motorcycle wash and wax! The manager here rides and takes excellent care of motorcycles!

Ok I originally left five stars for this car wash last month because my husband came here and they did such a good job for his Mercedes. I brought my forerunner in and it was literally the worst car wash I’d ever been to. There was dirt in the backseat, a string on the floor as well as other dirt in the front seat, crumbs in my cupholder and dirt all over the outside of my car in random places. I literally could have gotten a better car wash going through a drive-​through carwash or just hosing it off. To top it off when I asked Alex (last guy who was cleaning my car) to show me where the boss was he acted dumb, I even asked him in Spanish where his boss was and then he looked away and started walking away from me. Finally I went in and showed the mgr and he was very accommodating and had another guy vacuum my car (even after they had closed.) But they still left the dirt in the back! Anyway, my carwash was a one star and my husband’s was 5. Take your chances. Maybe they only cater to rich people.

I’ve been coming here for years, mainly because of their use of Meguiars products. They are always consistent and the car details are top notch.

First off, I’m from New York. I’m used to spending a total of 15 – 20 minutes all together at a car wash. I spent 40 minutes here. I wasn’t mad about it since I saw that the guy tending to my car was taking his time and seemed to put a lot of care and attention. Once he was done with my car, I tipped him and left. Granted, it was my fault for not checking when there, when I got home, my ENTIRE passenger side still had bird poop all over the door and window. Whatever they use to wipe my car down left streaks. There didn’t clean the inside at all. Dust was still on my dash board and my doors still had light foot marks. For $ 20, it is not worth the price. At all.

Great quality car wash and nice waiting area. Free Wifi and rewards card get you a free car wash after only 8 washes. Many different levels of wash available and even has an exterior wash for only $ 5.99.

Unbelievable! They ask $ 18.00 for a basic wash. Fine. I need it done. The vacuum guy leaves an umbrella and water bottle under the passenger seat because he didn’t bother to clean there. After a half hour wait, they finally call me out and I found dirt, unwiped and dirty water a surrounding the rear hatch, so I get the Manager out. He helps the guy out but, as someone who worked in a car wash as a teenager I have to say, these guys are just lazy and non observant. I never leave without tipping, but today I did. I will donate it to someone in need.

Worst car wash I have ever gotten. Bird poop on the world shield, water marks everywhere, lint everywhere. Had to point out all the issues, they kept wiping but it would get any cleaner. Manager was so rude. Refused to make it right. Nobody working the actual wash speaks English

Could not be more happy!!! I don’t have fancy car like people talked about below and I had the best experience. I hadn’t washed my car for three months and it feels brand new right now. I got a wash and wash and quick inside detail (swiped away dust, vacummed etc) for 70. Comfortable seating inside and friendly service. Very happy. Will return.

This is the best car wash on town! They always do a great job… much better then Beacon Bay where I used to go!
Also, they’re honest and trustworthy! I left my wallet on the counter and didn’t realize until after they were closed! Alu, the mgr, looked me up on FB to let me know he locked it in the safe! I went to pick it up the next day and nothing was missing!

Alu was extremely helpful in cleaning out my used car I recently bought! Price was awsome, great service, highly recommend!

The car wash is horrible. Yes, they have nice sitting areas inside and outside, bathrooms, little shop inside, fancy sign, etc. But, the quality of work is awful. And their attitudes suck. My husband and I have gone twice snd will never go again. My dashboard was so greasy when I left it was disgusting. My husbands sports car was worse. I don’t even think they used soap. Don’t waste your money! There are way better car washes on Superior and in Costa Mesa.

Horrible. I mean I could sprinkle my car with water for free. Had to keep asking the guy to wipe off obvious dirt. Got disgusted and left. Waste of money.

The car wash is substandard, then add the ridiculous prices and you have a 2 star rating. I have been twice and I won’t be back. First time, I got the cheapest car wash (around $ 20) and they don’t even polish the tires! It’s $ 5 extra! The wash was average (water spots on glass). Second time I wanted I wanted a good job done, so I went with the next level up (around $ 35) and it was the same thing! Average wash, they didn’t even scrub the car enough to get the spots out. To their credit they did a nice job on my leather interior (only reason for 2 stars) but really $ 35 for a cheap car wash? You can definitely do better than this place.

I love this place. The pricing is so much better than Beacon in fashion island. When you don’t have time for a detail, it’s great to spend 20 bucks and get your carpets shampooed and the works done in about 15 minutes
The same service at Beacon would be at least 50 dollars.
I definitely recommend The Car Spa.

FIRST CLASS
There is nothing like a 1^st class experience, and Nd The Cat Spa has it down pat!
It’s as simple as that… These guys get it… It’s Newport Beach and the expectations are high.
Thank You «The Car Spa»
You rock!