Sax Quality Cleaners

This is a family run business that does outstanding work. I’m a long-​time loyal customer who appreciates the excellent value this cleaners offers.

I love Sax Quality Cleaners! The owners are so sweet and they have the most adorable Corgi :) I found their prices to be far cheaper, a little more than half of other dry cleaners in Newport Beach. I love coming here and picking up my clothes and have never had an issue. Highly recommended!

The owners are very friendly, prices are reasonable, and the hours are very convenient. Other than stating that they have never lost or ruined my clothes, what else could you ask for?

This is my go to dry cleaners now that I’m living in this area. They do a great job and the prices are fair. Most importantly, it’s on my way home from work and stays open late. Love the little corgi there named Bebop!

Worst customer service ever. Tried to have a zipper fixed and they fixed it and it broke a week later– spent $ 12! No refund and now they want to charge $ 25 to put a new one. It has been 2 months and no phone call and still not fixed. Worst service ever! Seriously avoid this place! I spend about $ 150 per month having stuff cleaned here and I will be going elsewhere! Not worth it!

The first time I went their I dropped of a red shirt because I needed it for Valentine’s and it wasn’t ready when it was promised. The lady that worked their was very apologetic so I thought mistakes happen. Last Friday I dropped off 12 shirts for dry cleaning and laundry. I pointed out the stains on them and everything. Today I went to pick them up and they were dirtier than when I dropped them off. They were very rude about the whole thing too. Now I am going to a wedding and have to buy a new shirt…

10 out of 15 or so visits to this place haven’t been ‘quality’ transactions. I kept trying to give them a second chance but I’m now taking my business elsewhere. I receive my white dress shirts back with random little blood stains on them, they give you pick up times that are not accurate, they’ve broken buttons off brand new clothes, and lastly the owner was quick to say «Go ahead and never come back-​take your business somewhere else.» What a FANTASTIC experience. Not a hard business to screw up but they completely have.

Scratch my last review. I brought my clothes in and I received them back dirtier than when I brought them in! Not too mention they broke buttons off my clothes and refused to fix them! They wanted to charge ME for what THEY broke, not cool. They even have signs that say «quality guaranteed.» Clearly they don’t follow their own business practices. Never returning, never recommending this business.

I like this place a lot; never a problem with my dry cleaning, and prices are pretty reasonable. The turnaround is on average 4 days, although you can always ask for rush service. Their hours are also great.

I have been going to this cleaners for about 15 years. They are always so friendly and my clothes are always ready on time. If I need something extra fast they are always helpful. I take my clothes here for alterations too, they do an excellent job and have reasonable prices.

FINALLY A DRY CLEANERS I CAN TRUST! My daughter and I have been trying to find a dependable good quality dry cleaners with reasonable prices in our area and we finally got lucky!
Not only do they really make an effort to get every spot out, they make you feel like family! It’s such a relief to find reputable people to do business with. Everything we’ve brought in has come back in perfect condition except two items they couldn’t get the spots out of. But in those cases they took me aside and explained why.
I highly recommend SAX for great dry cleaning at a good price! For Newport Beach this is a real find.

They are the friendliest, best value dry cleaners in Costa Mesa and Newport Beach area. Their prices are possibly the lowest in the area. They have done a perfectly fine job every time I brought something in. They fixed a rip for me and I couldn’t tell that it was ever damaged. I’ve been going here since October 2014.
Market Comparison:
I’ve been to dozens of dry cleaners in Costa Mesa or Newport Beach. Newport Beach area dry cleaners seem to charge way too much compared other dry cleaners I’ve been to throughout Orange County and LA County. Most dry cleaners I’ve been to charge $ 3 – 6 per shirt while delivering no additional value and most being very unfriendly. I haven’t been to any other dry cleaners that did good repair work. Either they completely botch it, or they do an ok job, but you can still see that it was repaired as opposed to a repair job that looks as good as new.

I liked this place until she didn’t dry clean my coat on time. I came here 3 times total. First time and second time everything went smoothly. At the second time, i was picking up a coat and dropping off another coat. I told her that i needed it by Thirsday, which was in 3 days. She said ok and made a note about it. Then she asked me when i wanted it again. I thought i had just told her? Anyways Thursday I came back and she made up some excuse about how her machine was broken so she couldnt get it done on time and told me to come back Friday. Well, i needed it for a trip and ended up not picking it up until 3 weeks later. Im very disappointed because i have no reason to wear it now since the weather is getting warmer. Paid $ 9.75 thinking I would have a nice coat for the weekend but now I guess I’ll have to wait until next year.
She and her dog are very nice but I need a dry cleaner that I can rely on.

The incomparable Mrs. Kwon saved my hundred dollar Calvin Klein dress from the donation bin and transformed into a skirt I can wear in the office! When it was a dress, the shoulders were too constricted and the hemline came up to my thigh. As a skirt it’s now at my knee. Excellent stitching and zipper. For $ 30, I could have bought a new skirt at a department store but the ones I’ve tried on didn’t fit like a custom glove or the quality was compromised. Sax Cleaners is one place you can find exceptional quality.

Friendly and timely service. I dropped off 5 blazers Wednesday morning and I was asked when I would need it by and I said Friday. They were ready by Friday evening, perfect! It cost about $ 6 per blazer, not bad. This is located on my way to and from work so it was convenient for me. I would use their services again.

$ 1.75 per dress shirt. Paid $ 4 for 2 bc I paid with credit card ($.50 service fee).
Well worth the drive though. Very professional.

Sax Quality Cleaners is hands down the best cleaner in Newport Beach! They do an excellent job cleaning clothes, have great prices, and have quick turn around time. I take a bunch of clothes (suits, shirts, ties, dresses, blouses, purses, etc.) there every week and the clothes always turn out perfectly. They also do a good job with minor alterations.
Plus, Mr. and Mrs. Kwon are the nicest people and have the best customer service around. I look forward to my weekly chats with them! :)
I highly recommend Sax Quality Cleaners to anyone looking for a great dry cleaner!

The wonderful and responsible owners do a Quality job! They are so nice and professional. I have never had a problem for over 15 years + and always right on time.
is «pride of ownership“and real service. A pleasure to work with.

The owners are fantastic and prices can’t be beat. I’ve gone to roughly 20 dry cleaners in my life because I wear suits to work every day. Give the large sample size, it’s safe to say that Sax Quality Cleaners is the BEST you’ll find. They are competitively priced on both dry cleaning and alterations, plus both owners are incredibly endearing

The owners are very nice and helpful.
I had an urgent dry cleaning situation. 2 pairs of pants and 8 shirts and my boyfriend was out of clean clothes to wear to work. I told them I would be eternally grateful if they could do next day, he didn’t seem thrilled, but said «for you, new customer, I do anything!» with a smile any way.
I was expecting a $ 40 bill and would have been happy to pay it.
A little over 24 hours and $ 20.
I’m so happy to have found this place. It’s close to home, it’s cheap, and the clothes look great! There was even a grease spot on one of the pants, there isn’t even a mark there now.
I can’t even tell you how happy I am to have found Sax. Of course, in the future, I won’t wait so long to take my clothes in.
They have certainly made a long time customer of me.