Labels

Just stopped by during my lunch break. Woman behind the counter greeted me by looking me up and down. The shop is incredibly tiny and I got the following I was being watched closely while I browsed the racks. The merchandise is OK. Nothing to go nutty over. When I left, I thanked the woman who responded with a dismissive «Uh-​huh…» without ever looking up from her phone.
It’s OK. I won’t be going back.

I consign designer items and purchase from this great business. I just read Lisa C.‘s Unilocal review and was absolutely shocked at what she had written. I was in Labels at the very time that Lisa C sent her Niece (not her assistant as stated). I was shopping so did not pay much attention but I did notice that the items that this young woman brought in were more of a low end B-​list designer labels, smashed purses, just some not very good looking used items. The niece was talking to the saleslady, Andee, about how she wanted to be a model, etc. Andee got very involved in giving her a name of an agent that her son had used and offered lots of information as to how she could «break in» to the industry. I laughed and commented that Andee was also running a business to help young people find work.
I am not sure what all was said between the two, Niece and Andee, but it was definitely cordial, and Andee acting in a very professional manner. About ½ hour later the «niece» comes back in and says, where is the yellow purse on the list, etc., just accusing Andee that everything did not get listed. Andee then went to the back where she had put all these old purses that had been brought in and handed the bag back to her and said, «you know, I should not have accepted these, you should probably just consign somewhere else, these are not the type of things we carry or can sell»…she was cordial and told the young woman again that perhaps they should consign elsewhere… all the time with a smile on her face and trying to be nice. It seemed to be the best thing to do, just from what I observed. The young woman (niece) gathered up the purses and left.
I was trying on clothes and had just come out of the dressing room when this older woman comes in with the younger woman (niece) and is very loud and abrupt, she is upset that Andee did not want to re-​sell her sub-​standard stuff. I am a client, do not work nor have any interest in this store business wise. But I had to defend Andee as she was being accused of «kicking out» the niece, which was absolutely not true. I told the older woman that I was there the entire time, and what she is accusing Andee of simply did not happen. Andee told her that she had tried to be nice by not only giving the niece phone numbers of a modeling agency but that she had first accepted the items, even though they were not the usual quality that is sold in Labels. The older woman went ballistic, I tried to intercede and suggested that this was getting know where, and what she was ranting about simply did not happen! The older woman did not want to hear this, and just kept running her mouth. At this point Andee said perhaps they should leave. Obviously the niece/​assistant was not truthful with her aunt; after seeing how the aunt acted, I would surmise that she was afraid to tell her the truth, so therefore came up with this fabricated story of how she was wronged… all the while holding the phone number of the agent that Andee had so graciously given her.
I have gone in Labels many times and have never seen anything like this before! At first I was not going to get involved, but felt compelled to when I saw what this older woman (aunt) was accusing Andee of, the aunt was never in the store earlier… how could she know what/​how anything happened? So she went home and told her «husband» and then the police; so here I am again not wanting to get involved, but I have. I also filed a report after reading her false review of Labels, and the Police said they would join the two «sides of the story», and thanked me for standing up, when I could have just walked out. So there it is folks. I would suggest that if you are taking in items for resale, you take them in yourself, ask your own questions and not rely on an «assistant, i.e., niece», who does not seem to get her story straight, or even close to the truth.
Labels has been a great place to consign your high-​end designer items, they write you a check, and you also can purchase other items that you find, which I always find other things to purchase… (when you take your own items in for resale), it is a great business and serves a very useful purpose. As you can read from these other reviews Andee is knowledgeable, helpful, and always has a sunny disposition.

I sent my assistant down to consign some items and they were nice enough to take everything. Since they were under new ownership, thought I would give them another try.
Upon reviewing the list of items left, I noticed a few things were left off the list and the list was not very detailed. Additionally, there was also no explanation on the paperwork as to the consignment fee split.
My assistant went immediately back to the store to double check the items left for consignment and she was handed all the items back by Andee Huntsman and said they did not want them and that we should consign somewhere else. She was extremely rude and provided no explanation why they decided not to take the items and proceeded to kick her out of the store.
When my assistant returned back to my office for a second time with the previously dropped off items in hand, we realized Andee did not return 5 purses we left for consignment. A third trip would now need to be made to the store to retrieve our items. Andee was defense, rude and aggressive. She returned the items after a customer had to help her find them. When asked why she did not want the items she originally took, she began insulting my assistant saying she felt sorry for her and that she was an embarrassment. We had no idea where this rage was coming from.
Realizing there was no talking to Andee, we left. Andee starting following us out of the store taking pictures. After discussing the bizarre incident with my husband, we decide to contact the NBPD to make them aware of the incident.

Awesome little designer dress shop. Slightly used. Bought two great designer tops got a great deal. Love this place. I will be back for sure!

I had no idea how awesome this store was! I’m always at the Chevron station in the same parking lot and have seen the store but never went in. So glad i did! The store is clean and well maintained. The lady behind the register was very bubbly and seemed to really know a lot about fashion in general. She actually pulled a few items for me try on and they all fit great. I wound up buying 3 shirts total.
While i was browsing I got to talking to the owner who was in the store at the time… turns out the old owners sold it and she’s taken it over recently. She was really nice and helpful and told me how she plans on updating the stores look and how they are expanding what kind of merchandise they will take.
I’m excited to see what i’m going to find the next time I come in!

great clothes. great prices… they have accessories, jewlery… shoes. and a great
sale area. designers, casual clothes… parking… what more could you ask for

The selection of clothes was great, though we found the service to be greatly lacking. When we called the shop to ask about formal wear, we got short terse answers. The two ladies in the store totally ignored us when we walked in. We then heard the same store owner being rude on the phone to another customer. The clothes were not as well priced as the other consignment stores in the area. I will only be going back because I live really close.
Also they do not carry men’s clothes. The lady was adamant on the phone with the other customer about that.

I went there once w/​my co-​worker (during work hour. shhhhhhh), We were doing a coffee run and she end up showing me this hidden treasure she found not long ago. It’s basically a consignment store for label clothing @ discounted price. Since it’s located in Newport Beach, it’s not hard to see things w/​big brand labels. The shop has shoes, cloth, purse, bags and jewelry. some of the cloth are meant for mature women but there are some cute finds as well. After scouting thru different racks, I end up with a cute party top @ the price of $ 16. It’s not a name brand but who would care if it’s just something I wear for clubbing and girls night out probably for a few times in the near future? I think my co-​worker found a St. John suites for the price of $ 300 or so. very good deal. Oh, and they sometimes have knock-​off purse w/​great leather in the store for $ 100 or so. But I wouldn’t spend $ 100 on knock-​off tho. rather buy the real deal in term of the purse, since they last for a long time. But definitely a place to check out if you are into consignment clothing.