GARYS

Love this store. My favorite mens clothing and accessory store in Orange County… while it is a little expensive, the service is great and if you ever have to exchange something or make a return they don’t give you any hassles at all. Sales staff know what they are doing and are super nice. Always have good suggestions on what to buy to match your style or shape.

What a great guy experience. The hell with Nordstroms and Macys. Colin was very friendly and helpful without pushing. Suit was great. Love this place !

My brother and I really enjoy shopping at Gary’s.
The carry everything you need for any kind of event you have to attend. They have you covered from head to toe and you will definitely walk out with the perfect outfit from the help of the friendly staff. If you shop at Nordstrom’s or other high and fashion stores I highly recommend checking this place out.
This place gets five stars from me.

Had a last minute meeting before a regional CFO and CIO and the CEO was going to be on a live screen webcast.
My best suit was in the cleaners and it would not be ready in time.
By the beard of great, Caesar! Who could save me!
Gary’s flew into my life in a red cape and gave me a super deal just in time!
And I got a great suit and made a great presentation!
Disaster averted and positive impression left!
Thank you Gary’s!

This is a very impressive men’s clothing store and I am glad I found it! If you have a great sense of style and prefer quality versus quantity, this is the store for you. Chris N. provided me with great service, and gave great recommendations. The store also has a small nook, specifically for formal wear. This area Included a fine assortment of formal hardware such as cuff-​links, bow-​ties, belts, velvet slippers by Magnanni and Ferragamo. From A to Z and even a selection of cologne you can have your needs met with no problem, no matter the event. I really appreciate the service, as well as the free tailoring with purchase. This will be the first of many visits and I recommend this store to men who care about how they look. I just wish that I found them sooner, and purchased my tuxedo here.
Signed,
Tionne A. Bennett

The best place I’ve been shopping a while. Todd helped me out and helped me choose some great clothes. Customer for life

I understand there are two Gary’s locations — one in Fashion Island in Newport Beach, and a second Gary’s location in Old Town Tustin. I don’t live near Tustin, and I am rarely in Tustin, but I was there recently for a meeting and stopped into Gary’s and bought my husband a Robert Graham designer shirt that I fell in love with! Unfortunately, the shirt was too small, so since I work in Newport Beach, I thought I would take it to Gary’s Fashion Island for an exchange or refund. I was promptly told that Gary’s Newport Beach does NOT accept exchanges for purchases from Gary’s Tustin. I asked if they were the same store, and was told yes, they are the same company but they won’t accept returns from the Tustin store. The associates in Gary’s Fashion Island are uptight old geezers.
Well Gary’s Newport Beach, your customer service sucks and your employees portray a very snooty and condescending attitude. You’ll never achieve customer satisfaction with your elitist attitude and unfriendly policies regarding exchanges or returns.

My Father in law introduced his sons to Corney and he has been taking care of the whole family for years. The clothing Corney has sold as from Gary’s is beautiful and you don’t see in every dept store and they are true quality. My husband was wearing a beautiful cashmere Blazers Corney suggested that we were apprehensive about when we first purchased it and he knew we would get many wearings out and he was he was absolutely right, ten years later… LOL and it so gorgeously classic like the first day we bought itthanks to both corny and Gary’s. We have many other purchases like that.

They have extremely nice clothes across a broad age group from traditional to trendy. Be careful of some of the sales Associates in the main section of the store… They can be a bit pushy and hover to a level of discomfort. Maybe some of the customers like that, but I prefer someone who gets me pointed in the right direction then lets me look, and offers honest opinions when I ask for one versus just trying to sell me the first thing I look at. I dodged the last person I worked with and found Colin… He is awesome and gives you enough space to breathe.

I’ve been shopping at Gary’s for a few years now, I went in on Tuesday and wow have things changed. I was looking for some shoes, when we walked in to take a look I was approached by an older gentleman (black curly hair and tinted glasses) that asked if he could help me, I then proceeded to tell him what I was looking for and what color I preferred, before I could finish I was told «there aren’t any shoes in those colors, I’ve been doing this for over 25 years.» So my fiancé and I explained we have seen them online and in magazines we were just wondering if you carry anything close to this. His response again was «no he has been in the shoe businesses for 25 years, that doesn’t exist». So then I took out my phone and showed him 5 different pairs of them and at that point he said «well those must be Italian». So I said «OK» I will just try on these Ferragamo’s in a 9. He then walked away and came back and said we don’t have those in your size and he walked away. Needless to say the service has changed I would not recommend them for anything at this point. As I was walking out I saw a gentleman on the phone that worked there and asked him if he was the Manger and his response was no but can I help you I explained what happened and his response was «would you like a cocktail?» Wow how about, «well let me see if I can find you some shoes that you like.» Well I walked over to Neiman and was helped out by a gentleman, Chazz and he found the shoes I wanted and was happy to spend $ 850 on the same exact shoes Gary’s had as well, I will from now on be going back to Neiman they have a larger selection and are truly helpful.

Thank you so much for the great service. I’m a wife that has a husband that hates to shop and you make my guy look great and my life so easy. Joe and the staff are a pleasure to work with at Gary’s…you have a customer for life.

One of my worst experiences in a men’s store, a store that tries to pride itself on men’s fashion and being a modern day haberdashery it is far from this. The store is more like a used car sales lot. I would recommend going to a true men’s store established in 1818 across the walk way. This particular time I had stopped in for a custom shirt that I had been seeking for my wedding. I had already been to all the major department stores and started to come to grips this would be custom order. I was upfront and needed the shirt in a short period of time (one month to be exact.) The previous stores all said they would love to help but one month was just too short of a time period. I thanked them for the honesty and service then moved on.
I finally got to Gary s where I walked though into the store where one of the store associates was already assisting another customer. I patiently waited for another associate to assist me, a gentleman walked up and asked if I needed help. I said I was looking for a shirt and possibly a suite, but my initial need was a shirt with a specific collar «traditional rounded collar». At this point the associate stopped me mid-​sentence and went back to help the other customer he had been assisting. It took a few discussions and eventually a drawing to explain what type of shirt I was looking for. Another associate made a comment about how it is not a fashionable shirt in a derogatory tone. Even another customer commented how he felt the Gary’s associates did not like my taste in traditional suite shirts. This was a shirt I needed for a themed wedding and I was willing to pay whatever cost to have the correct attire.
My sales associate proceeded to stop me again and go assist his first customer who had come out of the dressing room and was complaining he was not getting the attention he deserved. His customer was upset he did not have the cloths pulled off the shelves and his customary drink waiting for him. I was starving since it was after 7pm I said I would be back after ate and he had finished with his first customer. He begged me to stay and he would be done in just a few minutes.
I walked into Gary’s and found the sales associate I was working with. He seemed hesitant to work with me; I looked though the samples fabric and discuss the logistics of having the shirt completed in time. He said he would still have to call the manufacturing rep and discuss the chance to have the shirt fabricated in time but assured this was possible with a rush order. I was tried to understand how he was assuring me he could have it finished but needed to talk to the rep the following day.
I chose 2 fabric swatches and begun the fitting process, I tried on a shirt with the correct neck but the shirt itself was made for someone 3xmy width. I was looking for a fitted tailored look, I had 6 inches of material on each side under my arms that needed to be taken in. He fed me some line about only being able to take a ¼ inch of material from under my arms and could not provide a tailored look. I saw the quote page for the manufacturing company and it had up to 4 inches to be removed from under the arms. If I was going to spend almost $ 300 on a shirt I expect it to fit better than a circus tent. I should have known that a sales associate who can only tie a half Windsor knot and his shirt half tucked in and barely acceptable for clean shaven at a man’s clothing company would not be a good to assist me in finding a tailor made shirt. In a good twist of fate the demanding customer who the sales associate who was helping at first returned to the store and said he wanted to return his whole purchase because a large department store had a better price and more desirable items.
I decided this was not going to be a good choice and it was too risky for me to rely on all the variables to align in such a short period of time for a single shirt to be made. I gratefully thanked my sales associate and said this would not work out for me. As I walked out the sales man followed me out and was saying how I had unreasonable expectations. I was clear up front about what I needed and understood it was short notice. He said I did not understand what a fitted shirt was. I thanked him and said I would see my haberdashery in Los Angles the following day. He began to take small pot shorts on a shop he did not even know and said there were no fine tailors who could do a better job than Gary’s. I stood there and took a few minutes of him venting when I had to ask him to calm down and stop leaning in my face as if he was angry. His words had escalated and he was speaking to me as if I was a child. I began to leave again when he followed me closer to the door and kept talking to me. I stopped tried to thank him and leave but he started to lecture me about clothing again. I finally had to just leave the store. I walked out for the final time and will never return to Gary’s again.

Just walked in, had Corny help me find two gorgeous pairs of slacks, and the tailor measure me on the spot, and walked out within 15 minutes. At the same time I never felt in a rush. Corny simply understood exactly what I wanted in terms of fit and color immediately (not at all the case with Neiman’s or Bloomy’s staff) and their tailor was always on hand.
Gary’s doesn’t stock too many brands or styles — just the the ones you want for any occasion. I look forward to coming back many times!

They sell Alden Shoes. That should tell you right there — this place is special. The man in the shoe department was impressed with my shoe knowledge and was super efficient in anticipating my needs. The Suede Alden LHS unlined shoe with the flex sole is amazing — you deserve to own this shoe. Come to Gary’s and buy a pair of American made goodness!