Crown Ace Hardware

You’re the best Juan! Hardware is not my forte. It was so helpful today to have a sales person that not only helped me get the product I needed but knew what I was talking about when I can’t tell a nut from a bolt. This is a great place to shop because of excellent sales people like Juan.
Thank you!
Susan R.

I love this store. They have everything I need and Josh is so helpful when I come in. Thank you for great service.

I don’t know if it’s because I look young or don’t necessarily «command respect» but no one here could help me. Furthermore when I asked for help, I got «looks» like they didn’t have time for me and I had to repeatedly ask in order for them to get someone with a semblance of caring or helping.

Hands down this Crown Ace is by far the Very Best place to go! I was first impressed with the cleanliness of the place. Then was pleasantly surprised by then stellar customer service I received by their employee Gina. She was Amazing and so knowledgeable in so many different areas. Thank you Ace for hiring great quality employees who know what they are talking about and make me want to come back again and again.

Just left this store with happiness to report I was helped by a older man, I believe his name was Jim. I walked up to him in the paint section as he was working away and asked him if he could please help me figure out what kind of battery was in my remote. He kindly opened it up told me which one it was and even changed it for me. Being a girl, it was nice to have him go the extra mile. Then I needed a fly trap and he walked me right over! Great service!

High Five to Flo and her fabulous team… Robert and Andres! I just went in to match a paint that I had purchased about a year ago and only had a small amount left… but I needed an entire gallon for the bathroom project I finally got around to doing. or uhhhh hiring someone to do. hahahaha! Anyway, matching this color took a lot of tries and when I would say «ERRR thats close enough» Flo wasn’t satisfied until it was perfect! I am so impresses with the great customer service and commitment to satisfaction!

It amazes me that most of the time, when I think I might have to go to Home Depot, Ace has what I need and saves me the trip. Ten minutes spent browsing the aisles will amaze you at the range of things they carry for your home. I prefer going to a neighborhood store over a big box, so I’m glad to have this Ace store near my home.

Great customer service! Thank you to Flo for going above and beyond. Very lucky to have you in the neighborhood.

Not since I was a wee babe have I seen such amazing customer service. It’s like Mayberry in here. Totally down-​home and friendly, which is kind of comical given the location. But much appreciated. It didn’t seem more expensive than anyplace else — though based on the cleanliness and staff I would have expected that. I left with exactly what I needed, did not overpay at all, and lots of warm fuzzies from the wonderful, very friendly, very helpful and knowledgeable staff. Keep up the good work, Ace!

This Ace Hardware has our family as loyal customers from here on out. Went in with my daughter stressed about her science project. It was a complicated bone project and I was lost. Alma (a supervisor) and Josh rescued me and my daughter in what I would have to say is the BEST customer service I’ve seen in several years. They not only helped us to better our idea, they suggested they could drill some of the holes to make it easier for us to get the project done. I will never head across town to Home Depot when I have a family friendly, customer service driven hardware store in our neighborhood! Thanks so much to Alma, Josh and the rest of the team at Ace Hardware. Great job building community.

I really like this location. The staff is very helpful! We got a couple gallons of paint, and they were much more helpful and quicker than The Home Depot. It feels like a small town store, in a good way :)

I love this store ! The staff is super helpful & informed about the products — I really like cashier Susan because she is cheery with a smile & makes my day !!!

Hopped into Ace to try to pick up a new light bulb for my car at left with oh so much more. They did not have the exact bulb i needed for my Prius (no one ever does) but the people working there directed me to finding where I could grab what I needed.
These guys are extremely helpful with anything you could ever want. My car key battery has been dead for the past month and I could not figure out how to open up the backing in order to replace it (It is freaking child proof…) 3 of the guys teamed up and helped me open that beast and found me the battery I needed in order to fix the problem. They also let me use tools in order to unscrew the back (which I would have never have found a screw driver small enough to take those screws out) and change the battery.
On top of that they made me a couple spared keys for my place that took about 22 seconds. What I think I am trying to say here is that these people are gonna help you get what you want no matter what.
GREAT COSTUMER SERVICE!!!

Went in for some Christmas lights and was helped by Josh. Awesome kid that went far and above than what we needed. Everyone is always so nice and helpful but Josh was stellar! He even patiently listened to my boyfriend go on and on about his RC planes.

I came in looking for a remote for my community gate & I had no idea where to find it. But as soon as I walked in, a friendly worker came up to me and asked what he could help me with. Saved me q headache.

They know their stuff at this ACE. They had trouble with doing a special key I had, they gave me a place near by to go to. There are lots of helpers. I love going there (sounds weird) but they give good service and their prices are not bad for a store in NB!

This place is just down the street from me and is so convenient! They have everything you need and are open till 9, which is nice. All he associated are super friendly and helpful.

I really like this Ace Hardware. The staff is well informed and always help me with whatever stupid questions I ask. Very friendly too. Love how it’s in walking distance from my home. Go to this Ace if you need good customer service!

I’m going to keep it short and sweet:
Great customer service.
Lines move quickly.
Always someone available to help you.
Nice selection of seasonal items (patio furniture in the summer, christmas lights during the holidays).
Wide variety — everything from cleaning items, to paint, to car care, to tools, etc.
I wish I didn’t have to come here as much as I do because it’s usually an «Oh crap I really need _​_​_​_​_​_​_​right now to fix this» but it makes the chore easier when it’s so convenient and the staff can direct me to exactly what I need.

I have shopped at this location on multiple occasions and am always thoroughly impressed with their customer service. (And this is coming from someone who has worked in retail management and the service industry for 13 years!)
Upon entering, I am always greeted enthusiastically by the cashier, while she efficiently checks out other customers. Every employee is extremely friendly and helpful. Shopping here brings back fond memories of going to the neighborhood hardware store with my dad when I was growing up :)
I always find what I need, along with plenty more!