Carlton Hair, Health & Beauty

I have been to numerous salons in the past year and each one has been a huge disappointment. When I asked one of my coworkers where she gets her red hair color done, she said that Christina is the absolute best. I went in with mild hopes as my past experiences had made me hesitant to have much faith however I was BLOWN AWAY! !
Not only did she completely understand the placement and amount of red I desired, she was patient and extremely polite in discussing the various options. After the horrible past experiences I’ve endured, being here was a fresh breath of life that I had been so desperately seeking. THIS was what a true beauty salon experience was supposed to be like, the kind you have day dreams about and not nightmares!
The color came out PERFECT, the shade of red was exactly how I envisioned and the highlights were meticulously done. The blocks of horrible bleached color were gone and in their place was picture perfect true salon worthy hair. The color has lasted two months (rather than one week!) and nothing would make me go anywhere else! I’m so excited to be going back to refresh the red highlights and have another fabulous experience.
Also worth noting, the day of my first appointment there was a sensitive situation that occured due to one of the other hair dressers fell ill. Christina handled everything calmly and smoothly. She sincerely apologized for my wait (hardly 10mins) and stepped in to coordinate both the hair dresser who was not well along with the current customers who were already being serviced. One of the customers was there with her mother who was not understanding the minor delay and was about to blow the situation out of proportion. Christina smoothly talked to the mother and helped ease all of her concerns.
The attention and care of the salon employees was absolutely spectacular! I have finally found my hair angel and would recommend this salon to everyone I know.

Stopped in to get my boyfriends hair cut and buy some product. Receptionist was lovely and educated on product. Christina is beyond amazing and talented! In love with this salon.

I started coming to see Jacquelyn sometime last year when I was in desperate need of an extension tightening, but there was no one else anywhere near OC that did dreamcatcher extensions. Little did I know that I would love the experience so much so that I would continue to see her, and she would do my hair for my wedding a few weeks ago. She’s great… I constantly get bored with my hair and am always changing the style – she always nails exactly what I want.

I got my hair dyed purple a few days ago. I was really pleased with most everything. Jacqueline dyed my hair and she did a great job! I was a blonde, so the color showed up pretty well without bleach. Although everything was great, I had two main problems. The purple got everywhere… so I’ve been walking around wearing a pillowcase on my head, I hope after the second or third wash that’ll stop. Also after my first shower (using cold water and a color preserving shampoo) the color faded a LOT. All in all it was a good experience and I would recommend it if you don’t mind the initial hassle.

Called this morning to see if they could fit me in for a full weave sometime today. Staff was super helpful and they were able to fit me in. They even called me back a few hours later asking if I wanted to come in earlier as someone else had cancelled. Once I got to the Salon, the staff was very friendly and helpful. Salon is small, but nice and clean and they have a large product section. I got my hair done by Mallory and I have to say, I have been having my hair colored for the last 27 years (since I was 15 and messed it up) and this is one of the best weaves I have had done. I think I might even switch to coming here full-​time — don’t tell my current colorist — but it looked that good. Will definitely be back in the future, even if I can’t make it in regularly.

So, let me tell you all the reasons NOT to go to this salon. My experience was terrible here, and there are plenty of other hair salons nearby that will treat their customers well and honor their promotional services so I’m going to take my business there.
I found this salon by going to the Bumble & Bumble website and looking for B&B authorized salons which honor their styling card. The card says it is good for one free blow out and hairstyle. I’ve been gifted this card in the past, and any salon listed on the B&B website as accepting the card has been very welcoming and accepts the card, as it should. This salon is a whole different story.
I tried to make an appointment today for a wash and blow out. The receptionist who answered the phone was nice, but she kept putting me on hold to talk to Cara and find out if they accept the promotional card. I explained that their salon is listed on the website as one of the participating salons, so I didn’t get what the issue was.
After almost 7 minutes on hold, Cara finally comes on the line and tells me that they won’t honor the card and won’t do a wash and blow dry – but that they can only do a «dry style.» NO WHERE on the card did it say that. I read the fine print on the card to her, and right on the face of the card it says «Enjoy a blow dry or other 30 minute ‘do». What a way to turn away new customers – refuse to honor gift cards? Really?
Cara made up some BS about calling their corporate line to ask about the card and she told me that their corporate said it is only good for a dry style. So now she is refusing to honor gift cards AND making stuff up. There is no way corporate would tell her that, since on the face of the card in bold print it says that it is good for a blow dry. So Cara just flat out refused to honor the gift card. She wanted to just flat iron my dry hair or «put in a couple of curls». No thanks, that’s not what I paid to receive and that’s not honest business.
I’m going to report this salon to Bumble & bumble and hopefully they will take their name off of the participating salons. It was really such a waste of time even trying to redeem my giftcard here. I’ve been to this salon once before, and it seems like they treat their stylists so poorly that they are constantly quitting. The one and only time I was here before, the stylist moved salons shortly afterwards.
Plus, the inside looks and smells like a run down Fantastic Sams. I will never be back.

Pretty much your typical beauty supply store EXCEPT they carry glominerals, a great mineral line which is very popular but also very difficult to find. Think Bare Minerals, but with a million more shades and pressed powder and liquid as well as loose. Staff is always very friendly and helpful, too, even when I stagger in looking like a mess.