Balport Lock & Safe

If you need it done right the first time, this is the best place in town… as agents we only use Balport because their knowledge and accuracy are important to us! #CarolLeeGroup #CLG #RealEstate #NewportBeach

Above and beyond. Ryan came today to replace a few locks and he did a wonderful job. Additionally he strengthened some existing locks by replacing screws with longer ones and embedding them deeper into the door frames. It is rare these days to get such awesome service. Thank you Ryan and Balport!

I had a Land Rover Key that needed to be cut and Barbara and Michael were awesome. First, they let me vent to them how the Land Rover dealership screwed everything up and then they contacted the dealership, faxed the paper work and cut the key. I have two new keys, no thanks to Land Rover but all the thanks in the world to Balport. You guys Rock!!!
Garrett

Awesome! Fair price, fast courteous service. Came to my business and got the job done. I will only use them in any future lock needs!

Customer Service at its’ finest! They want you to be happy and do whatever it takes. The keys I cut here have always worked. year after year and they don’t always work from Home Depot or Ace. This is the place to go when you want to be sure things work right! And they stand behind their work. FIVE STARS!!! I’d give SIX if I could!

while a safe or a lock may seem simple to understand the features and benefits of either can be significant. Bob the owner gives you an education so that you can make the right decision. I have bought both a safe and locks and feel safe (no pun intended) with the choices of product and workmanship and of course the service. Balport is must for your safe and lock needs.

Balport is top notch. They were able to accommodate our quick need to have locks changed, and they were timely and professional. They even fixed things we didn’t know needed attention, and now are so pleased with how smoothly our locks and doors operate when we didn’t even know it could be this good. I hope we don’t need to call them again, but if we ever need the services they provide again, I am calling them for sure!

Judi, the owner’s daughter, went above and beyond in helping me in purchasing a brand new BP certified safe. She made sure to accommodate me in any and every way. I am very impressed with this business and their ability to maintain the highest customer service regardless of how busy they are. And YES! They are ridiculously busy. I highly recommend them for the purchasing of safe, locks, etcetera. Thank you again for your business! I feel like I purchased a great, worthwhile and trusting safe as well as became a client for life!

Rock on! Balport fixed my dead deadbolt while I waited… Didn’t try and upsell, just made it work! I’ll be back for any and all lock needs!

LOL, outrageous prices. Quote from a very burlesque sounding woman on the phone was $ 120.00 for half an hour. So you’re telling me a locksmith is trying to charge $ 240/​hour: the equivalent (assuming 40 hours per week and 52 weeks in a year) of $ 499,200/year. LMAO. They should change their name to RipOff lock & safe.

We needed to rekey all the locks at our house. We figured it would take forever and co$t a fortune. Mortise locks (we have a couple) are not ea$y to work on. Mike from Balport arrived on time and with a super attitude and worked fast and had time to answer all my questions! We figured our cost would be double what they actually charged. I will recommend Mike and Balport anytime and would have given them more than 5 stars!

In and out in five minutes on a job that Home Depot couldn’t figure out. No hassle, prompt service, great experience.

I went in their store about getting a key made for a file cabinet that had a lost key. They stated I could take pictures of the lock and send it in to see if they can get a key made for it. Great the cost even seemed reasonable. I sent the pics in and I never got a call back. The next day I had to call them. I was then transferred over to another person who stated she would look up the code and she felt confident she could find a match. She asked if she could research it and call me back. Again no call back. I then called them again the next day just to be told they were too busy and they would get back with me. One week later still no return phone call. I gave up and decided to go somewhere else. Not helpful at all. I would pass with this place. I just wonder how they would have been if I bought a safe and had troubles down the road. Stay clear from this place.

they have a little Asian guy in the shop that is very helpful

These are the go-​to guys in the area for locks and keys. They duplicated every key I’ve brought them so far, including the gas cap lock key for my truck. They also cut the dealer-​supplied blanks for my Ducati (which not every shop will do, since they’re chip keys and expensive if a mistake is made).
Fast friendly service, reasonable prices, good work, plenty of parking.