Zen Nail Salon and Spa

I USED to love this place but recently experienced the worst customer service of my life here. I was getting the solar gel nails ($ 40) and I explained to the nail tech (john) how high up the tip needed to be due to my short nail beds, and he kept saying «that looks funny» but it looked even funnier with my natural tip showing above the white tip! I left thinking it wouldn’t be that bad and I’d get used to it but ten minutes down the road I called john to schedule to get them fixed and he was incredibly rude. Again insisting that it’d look funny, and that he’d see me the next day but not to «call him the next day saying I don’t like it» when I asked him in the beginning to raise the tip… The appointment was extremely uncomfortable and he continued being rude and said «you like a high tip next time I know» but I won’t be returning. I dont enjoy going to the salon twice a week, and for a $ 50 manicure after tip I want it done the way I like it. The work there is pretty good but I’d never return just because of how awful I was treated.

Beautiful salon. I asked for the zen pedicure, one step above the basic. I got the most minimal pedicure. Callous treatment was no better than what I can do at home, cuticles were only treated with the grinder tool and then polished over. Which lends to a shotty look in just a few days. The edges of my nails are very sharp and no clear top coat for a lasting treatment was applied. I am not sure that the language barrier was the issue as much as just getting by with doing a weak job of a pedicure. So disappointed. Wasted $ 30.

Loved my experience there! Very friendly and they do an excellent job! Gonna be my regular nail salon!