Trey Rhodes III – State Farm Insurance Agent

Friendly people, just not easy to work with. It took many people to help me understand my bill and my policy. Seemed like no-​one could give me concrete answers. If I wanted to understand my bill, I would have to talk to so and so. If I wanted to understand my coverage, I had to speak with another so and so. Many times, so and so was «out to lunch» and would have to call me back. And to my frustration, that phone call didn’t come in a timely manner, putting the burden back on me to have to call them back. In today’s service-​oriented world, mediocrity is not acceptable.
If you’re looking for insurance, maybe call them before you sign-​up with them. Ask them how they handle their accounts. Just because I had a bad experience, doesn’t mean you will too.