Litz Tire & Automotive

We started going to Litz shortly after they opened and thought we had found a trustworthy and honest place with fair prices to take our two cars. Over time those feelings and beliefs changed. Learned some lessons in the process: 1) don’t buy no name tires and shop prices. No name brand tires they sold us wore out in less than 15k miles and a local tire shop had good name brand tires of the same size for the same price; 2) probably not necessary to rotate tires every oil change even if it’s included in the oil change price. Articles online discuss how this can mess with your alignment; 3) shop prices of work… eg. 4 wheel alignment price at Litz ($ 80!) is not far from the cost at the Lexus dealer and you get a «complimentary» car wash and drinkable coffee at Lexus.
We decided not to return after having an oil change and tire rotation when one of the hub caps was found to be missing an hour after the car was serviced. They were immediately told about this and the response that they gave us was that this happens and that they would get back to us. No apology by the way. We touched base a couple of times over the next month however they weren’t able to find a replacement. There were plenty on eBay by the way. We sold the car and took a hit for the missing hub cap and Litz lost a customer.

Best service ever !! My new place for all my car repairs. Great work & great customer service.

Clean location, excellent personal and friendly service. I’m new to this area and Litz has quickly earned our family’s business.

Great group of people, honest group. They don’t take advantage of you. After my experience I will only use them.

The worst experience ever! I took my car in for a tune up plus oil change. They never called me to tell me how much it will cost. THEY LEFT WIRES UNPLUGGED. THEY NEVER SECURED THE OIL FILTER; WHICH MADE MY ENGINE SEIZED. THEY PUT MY LIFE AND CHILDREN LIVES IN DANGER. The last place you want your car to break down is on the freeway. I highly don’t recommend this place. Very dishonest people.

Extremely thankful for this place! Went in to get an oil change and they realized that one of my tires was about to blow. So glad they caught it! I ended going back yesterday to get new tires and they gave me very competitive prices. They seem really easy going but are very efficient with their work. Their waiting room has free Wifi as well as coffee! Will definitely be going here to get my car serviced and I recommend that you do the same!

Wonderful service, prompt and trustworthy. Whether it’s purchasing tires or getting regular maintenance I have always received great, fair service. I would highly recommend them.