Auto Barn

I read all the bad reviews, but didn’t listen – Unfortunately, they’re all true.
Salesman tried to raise our agreed upon sale price at time of purchase – luckily I still had my texts so he had to honor it.
Finance guy tried to under-​price my trade in by nearly $ 2,000 until I said the deal was off – then he was conveniently able to reevaluated my vehicles options.
The girl in the office took 3 tries to send the correct documentation so I could get my permanent plate from the DMV – My temporary plate was expired for over 45 days by the time she got everything right.
I drove nearly 500 miles to get this car – So far, no problems with it, except it needed breaks not even two weeks after getting it.
It took about 30 emails and phone calls, and over 2 months start-​to-​finish before the transaction was fully closed.
During the sale, the salesman was bragging about how everyone at the dealership is under 25… Maybe they need some adult supervision in that place.
Not impressed. Would not recommend. Only gave 2 stars because the car actually operates.

Well, it’s partly my own fault for attempting to buy a car unseen from clear across the country. I chose a Mercedes SL 500 convertible that looked great in the ads. The sales person was on top of everything, I thought, and told me this dealership was the very best for buying the way I was doing it because they offered a guarantee for used cars, which turned out to be $ 1500 worth of insurance in case something were to go wrong. Plus they had pickup from the airport!
So when I got there my own salesman was «unavailable» to greet me and I got a rookie. There were some «issues» getting the car running, and I noticed a mottled appearance on the paint, but some rubbing compound ought to take care of that, I thought, and off we drove from Newnan to Macon to see some friends before driving 6788 miles back to Seattle. First thing that happened the key wouldn’t work. Then the front headlight went out. Then the front shocks had to be replaced, all this within 1000 miles. By the time we got home to Seattle we had visited five dealerships and spent an additional $ 15,000 repairing the car, which is what it cost on the first place. That «mottled“paint was the clear coat separating. It had to be repainted, a minor issue compared to the severe mechanical problems
Well, like I said, it was partly my own fault, but I thought I could AT LEAST get the $ 1500 insurance just from the dead headlight alone, which happened on the second day I had it. I documented the issue in full with dates, places, and mileage when all this happened and sent the package off to them, to abject silence. Yes, I have a case, but no, it’s not cost-​effective to pursue it.
Yes, I got rooked and it took me a year to recover. I still have the car because I can’t afford to get rid of it. But use these guys at your peril. They were VERY misleading. I hope they get what they deserve eventually.

This is a horrible place to buy a car. Staff sucks, they switch positions and are basically running a circus. Cars are messed up. They look good on the outside but will have issues. Good luck getting an appointment. They’ll tell u it was not scheduled. The «managers» are never there, they’re «not here today «always giving excuses. I traded a vehicle in and took over the loan, now the company is callin ME about delinquency. Bought a car from them and they were supposed to replace a hitch cover. The guy I spoke to on the phone then went to go see «couldn’t come talk to me because he has anxiety in person. Smh Been 3 weeks and everybody blows you off. I’m reporting to the better business bureau!!!
DONT WASTE YOUR TIME, they are all kids who think they can fast talk their way thru «deals»

Purchased a 2010 Cadillac Escalade. The car looked in perfect condition but after one rain you could see all the scratches. I was ok with that given its used. However after having my mechanic look at it he noticed an oil valve leak, and manifold bolts broke off on both sides of the exhaust along with a few other minor problems. Took it in for repair with auto barn. The job was to take 2 – 3 days but took them a week. Of the 3 weeks I’ve had this car it’s been in the shop for one of them. Just got it back and had my mechanic check it again. They took off my engine cover and never replaced it, left off the bolts to the heat element, didn’t replace the manifold bolt on the passenger and was not authorized to fix my radio. I’m sitting here again for my 4 th time waiting for them to replace the bold for the passenger exhaust. Buyers beware I should’ve dug deeper into reviews to see what others had said about this place. Yes they are fixing the bolt after me having to come up here again. But why do you have to be an… hole before things are done right

I would not buy from this dealer. He sold me a Porsche Cayenne. It broke down within the first month and I have taken it back to Newnan from Griffin on 5 occassions and he never fixed the original issue and in return each time I return it broke other items (Fuel Line) and still has the same warning light messages after 5 trips. It still has issues and now they won’t respond to my requests.