A1 Cleaning Extraordinaire

Thank you guys for your input. I was able to get a credit from Crowd Savings to use on something else. With 2/3’s of the ratings being very poor, I really didn’t want to take the time to bother having this cleaning crew come to my house only to have to redo the work. Am sure there are others out there who have experienced the same thing. I simply didn’t want to be one of them.
I dont have direct experience so I selected a star because I didnt have a choice to be able to post my thanks.

When I purchased the half off depot cleaning, it was supposed to be good for «2 hours of house cleaning covering up to 1,500 Sq Ft Cleaning Area». Upon purchasing the deal and scheduling an appointment, I receive an email from Essie which states that there are «online coupon terms» and that the voucher was only good for certain areas (common areas) and that I could purchase «a la carte» items if I chose to. I figured that previous groupon or half off depot clients had abused the fine print, so I didn’t put up a fight… Even though my common areas covered much less than the 1,500 feet. On the day of the cleaning, she calls me and blatantly yells at me on the phone and says that her employees had been waiting outside forever and that it was «cutting into my time». I assume that her employees do not know how to use doorbells? Either way, she had sent three employees and they were in and out in less than 20 minutes! When I came downstairs to check on their progress and they had already left without saying a word! The dishes were stuffed haphazardly in the dishwasher, the counters were as dirty as ever, the trash left on the floor, the bathroom left uncleaned, and the floor sopping wet. They basically pushed the dirt around on the hardwood and called it «green cleaning». SAVE YOUR MONEY and go with a reliable honest cleaner!

I had a recent very poor experience with another cleaning company and so was a bit weary upfront but specifically chose A-​1 Cleaning Service as they had a 5 star rating with Service Magic which I know is not easy to keep. I was really impressed all around with them and first of all their good customer service in making and keeping the appointment, the work was great and I met the owner Esse who was very personable and I was just really please overall with my experience with them. So much so I actually purchased some time for a friend of mine as a Christmas gift which was a big hit. Thanks A-​1 Cleaning, I will definitely be referring you!