Love this place! We bought our pellet stove insert there about 3 or 4 years ago and from the day we entered the store until the present the people who work there have been nothing but nice! When they come to clean our stove they are friendly, helpful, kind, and professional. Any issue I have had with my stove I call them right up and they are more than willing to give me an honest and fair assessment! Last year my stove«stopped working» they came out to fix it(as soon as they had an appt arpox 2 weeks in the middle of winter). Come to find out it wasnt a big issue like we thought and the stove just needed a cleaning! They were honest about that and aprox $ 200 later we were back in business and that really made us happy! Its hard to find a store with service like this– Keep up the good work