Suite Six

For whatever reason, all of the good reviews make it to the not recommended section. People have a habit of writing about one bad experience vs the hundreds of good experiences. I have never once had a bad experience here yet the esthetician I see (mikaela) is the reason behind that. She is young, professional and educated. I would follow her to any spa in any state for her services.

Since relocating from Southern California to Vermont it has been hard to find a facial spa that is as professional as I’m accustomed to. It’s a different culture not so prioritizing of beauty & youth preservation — so they’re not on every corner & you can’t just drop in, they tend to be overpriced & hold weird hours. This is the first place in MA that took the time to talk with me about my options, the first to use numbing cream even though I didn’t request it (& they didn’t charge extra for it). They were extremely genuinely sweet & kind, a factor missing in most spa cultures no matter where ya are, and they have flexible evening scheduling for us busy professionals. Pricing is as expected rather than inflated. Worth the 2-​hour drive for sure.

Amazing service and expert advice. I had a conflict with the appt, but the doctor still made it a point to see me and address my questions. The staff were very personable, knowledgeable, and focused on excellent customer service, which is hard to find in a spa if you’re a newby! I look forward to working with this team.

Bought my GF a groupon to try out a new salon. She wanted a different service and owner was nice to let us apply money to a different service, at check-​out then went back on offer. Tried to charge us over the list price for services. Police came and took over 2 hours to sort out issue. We still paid over the price that had been agreed upon on the phone and just glad to get out of there.
Owner shouted and threatened us, never listened to us and after all was done did not apologize but offered a discount on services we did not want to try to make up.
They are not professional and do not treat people with respect.

First, let me start by saying the I love Suite Six! The owner and staff really work hard to listen to my needs/​wants in feeling my best. I recently started IPL facial treatments and I love the results!
A smoother more glowing and youthful appearance. I found my brown spots have become lighter and I love the way my skin feels.
I plan on trying other treatments that are recommended and most suited to my specific needs!
I live in Haverhill and travel to Newburyport and Suite Six because they are worth it !
Kit

I just had the most amazing Facial! Marissa made my skin look so good and made me feel confident! I am so thankful and can’t wait for my next visit to Suite Six!

I have always had an enjoyable and professional experience at Suite Six. From the moment that you walk in, you are greeted with a warm welcome. I love going there for a number of services and highly recommend Suite Six.

I recently moved to the area and purchased a Groupon for a Brazilian wax in the hopes of finding a new esthetician. Unfortunately my waxing experience was one of the worst I have ever had. I’ve been waxing regularly for the past 15 years and was often a wax model for new hires at my friend’s salon in San Diego so I have had people with no experience wax me and this experience was worse than inexperienced waxers. The sugar wax used at the salon was apparenrly difficult to use as the waxer was constantly having to peel her own hand off of my girly bits as she waxed! It was painful and embarassing! Plus when I left I was stuck to myself and had to do some major wax removal with oil at home and there were tons of hairs that weren’t removed! Unfortunately I won’t be returning and am looking for a new place to get waxed.

This is an update to my previous 5-​star rating. I loved my first visit to Suite Six… actually I loved all of my visits and had an appointment to bring a friend for a gift facial. A week or so prior to my last appointment, I received an email that my appointment with Lauren had been canceled and then re-​booked so I called to inquire and was told that Lauren was no longer with the company. Now, a facial is one thing, however my waxing appointment was also automatically rebooked… A waxing appointment for a Brazilian! Now, ladies… I am pretty sure I don’t have to explain that getting a Brazilian is a tad different than getting your eyebrows waxed. I trusted Lauren, loved her personality and felt completely relaxed with her; I didn’t want some new person whom I had never met throwing wax down there!
So, I told the person on the phone that I needed to cancel (for that very reason). What a disappointment :(
I wonder if I can hunt down Lauren? Maybe call every other area salon and ask «do you have a new waxer named Lauren?»
I understand that employees come and go (to be honest I had always thought that Lauren was one of the owners since she was so professional) but I feel like for certain services, there needs to be a different level of grace. Nowadays, most of us (imo) feel pretty «attached» to our stylists/​technicians/​therapists etc. and wouldn’t just want to be assigned to somebody else just like that.
So, 2-​stars because the place is still in a good location and because at least I had a good run with them for a few months.

What a great way to spend my Saturday afternoon! I stepped inside to this Boutique like chic and cozy spa for a facial, Lauren my therapist was amazing! Her skills and knowledge of skin care was so impressive! One of the best facial massages I have had in a very long time. I Loved the French product Line Themae they used, the scents and textures where beautiful and luxurious. I can’t wait to go back!

Beautiful New Spa in town! I was treated with a Fabulous and Luxurious Facial and Massage! Staff was very professional and so welcoming! Don’t miss out!