Best Move

We used Best Move in September of 2015. I would not recommend this moving company. We had several pieces of furniture damaged and the crew left the furniture improperly set up with missing screws. It was a completely amateur job that took all day and most of the night. These guys were not experienced movers. If you value your time and possessions do not go with this company. Left several messages and an email for owner and have not heard back. An absolutely horrific experience. I only leave this review so others do not have the experience we had. Moving is stressful enough and when you are left with damaged possessions and a big mess that only adds to the stress.

Moving from Denver to this area was a nightmare, but once we got here, Best Movers moved all of our stuff from the Pod into the house and did an AMAZING job! I cannot say enough how quick, professional and decent they were. They are also VERY reasonable priced especially for LA. I will use them again!

We selected Best Move out of about 5 company’s we had quote our move. They definitely had the best pricing scheme and we came in right at our original estimate. We went from 5,000 ft. in Thousand Oaks, to 3,000 ft. in Simi Valley, so we did the move over two days.
I hired two men and a 24 ft. truck to move the home gym, house plants and a load of misc. boxes. Frank and Mario were absolutely top notch on this move, arriving on time, and working super hard, super safe and protecting the equipment and house at every turn. Could not have asked for a better crew and finished in 6 hours.
The 2^nd day we hired 5 men and the large truck to move all the furnishings. Paul lead a great crew of 4 guys who moved some very heavy and large furnishings. they completed the move out and move in right at 10 hours, an amazing job! It had been 15 years since our last move and I was dreading the physical move more than anything, but Lyn and Gary made the whole process so simple, clean, fairly priced and it went super smooth. On top of all that, it sure felt good to be supporting a local business.
Would highly recommend Best Move, and will use them on our next move, hopefully not for awhile… ughh.

I can’t tell you enough how pleased I was with our move and the great guys at Best Move. They were prompt, polite, hard working and very professional. They securely packed up our house paying special attention to all our fragile items. Everything made the 170 mile journey in perfect condition. They had us unpacked and ready to go in no time at all. Even when they were completely finished (I am sure exhausted) they asked if we wanted any of our larger items repositioned. Great, great job at a very competitive price. No hidden costs or fees. It cost just what they said it would cost. Also, as stated by another review, they were about 55% less than Meat Head Movers. That adds up to a lot of savings. I wouldn’t hesitate to recommend them to my family, friends and anyone else that needs a professional moving service. Thanks again guys !!!

I got 3 quotes for our big move and Best Move was the best price by far. No hidden costs, no fuel charge, etc. Our friends recommended them and I’m sure glad we chose them. Everything went as planned and we had a lot of stuff! The team of 4 movers worked hard, made sure everything was protected and were friendly and helpful from start to finish. I love using local companies and this family-​owned business deserves lots of praise. They delivered on everything they promised. Don’t hesitate using Best Move!

Called Best Moves asking for a quote to move on ¹²⁄₃₁. Having phoned around, I was told by numerous companies that they didn’t want to work late on that day! Lyn was 100% sure they would be able to move us and I am so glad they did. Their quote came in 55% less than Meathead movers, which made me a little nervous, but it turns out these guys were the best Movers, no pun intended. They arrived promptly at 8:30am on the 30^th, I have never met such a great group of guys. They went about moving our 4200 sq ft home into 2 trucks, we had loads of outdoor plants that needed moving and all arrived safe and sound. Meathead Movers told me to get a nursery to move the plants as they didn’t want to have to get a separate truck for them. They finished the local move on ¹²⁄₃₁ at 6pm. These guys worked really hard and didn’t stop until all the work was done. Stuart and the gang were the best. They maintained a great sense of humor and were super friendly to our family and dogs. And the price was way lower than others, I was extremely happy. Call them, they are the Best!

I was very pleased from the start with the customer service on the phone with Best Move. They were very responsive and accommodating. The two-​man crew that showed up was top notch. They moved my things efficiently, safely, and effectively into my U-​pack Relocube. They came well prepared, had a pleasant demeanor, and all of my things arrived safely on the other coast. I found them through Moving Staffers, the company that finds movers to pack your PODs and Relocubes. That combo was the best price I could for a long distance move of a small apartment, and I would recommend and do it that way again!

If I could give zero stars I would. We decided to go with Best Move because we wanted to support a local company. Big mistake. We sold our house very quickly and were moving into an apartment temporarily with only a few things while everything else was going to storage. We hired best move to move our things to our apartment. We had 2 beds, 3 TVs, 3 chairs, a cartable and chairs, 2 dressers, 2 TV stands, and boxes. They sent 3 guys to complete the move and said it would take them about 4 hours, 4.5 at the most. It actually took their guys SEVEN hours and that doesn’t include anything being put back together or boxes being put in the correct rooms. It started with one of their guys charging their phone in our house as soon as they showed up. Another guy was constantly texting on his. The guy Tom who was in charge did nothing but stay in the truck barking orders. which the other two clearly needed because it was as if they had never completed a move before. They had to constantly be told to go get things and bring them out. They were slow, lazy, and incredibly inefficient. They broke a bed frame, ruined a mattress, and lost items somehow along the way. When I called and spoke with Gary during the move to let him know it wasn’t going well and the issues I was having, his only solution was to take an hour off the end time– but he clearly didn’t care. At the end of the move I noticed 2 things were missing. I told the guy in charge, Tom, that I wouldn’t pay or sign his paper until they were found. He told me «they’re your things why don’t you look for them» and that «since you want them so bad why don’t you go check the truck”– this is how they interacted with me all day, completely unprofessionally and rude. I tried calling Gary and in a laughing tone Tom told me «He’s not going to answer your call». which he didn’t. I left voicemails and still, 5 days later have still not heard back from Gary or Lynn. They clearly are not concerned with customer service or doing a good job– they hire inefficient, unknowledgeable guys to complete their moves and collect their $$– no matter the cost to the customer. I have filed a complaint with the BBB and am waiting to hear back regarding that. I would tell anyone considering Best Move to LOOK ELSEWHERE. You may pay a little more somewhere else, but this is definitely a case of you pay for what you get. Avoid Best Move no matter what!!!

Best Move is simply THE BEST MOVING COMPANY out there! The staff is friendly, knowledgeable and hardworking. They have personally moved my family several times and every time it went off without a hitch. They always pack and handle our belongings with care. Most importantly, everything always arrived at our new home in the same condition as when it left. Moving can be extremely stressful and Best Move successfully removes that element from the situation! I can’t say enough good things about this company and as a REALTOR would recommend them to all of my clients.

They moved our family from a two storey 4 bedroom house in Thousand Oaks where we had lived for 10 years, to a house of equal size in south Orange County. I got quotes from three different companies. Best Move was the lowest, but they also made the whole experience a lot easier on all of us in the way they proposed to organize the move.
At their suggestion, they emptied our house and packed the entire truck on a Friday, and then arranged to meet us at the new house first thing Saturday morning to break up the physical labor into two days. That did not change the price, and it made it very manageable for their team and for us. Packing and unpacking an entire house in one day would be exhausting, and that’s probably when things get broken, when everyone gets over-​tired.
Our friends who moved around the same time used Meathead as they liked the salesman and the sound of that service, but they said the student movers got tired and a little sloppy as the day went on. Our guys were big, burly and efficient. They did a good job and the final bill they gave me was about $ 150 less than their original quote to me. You can’t beat that! Their price was also about a third of what Meathead had quoted me. I liked the Meathead sales-​guy too, but not that much. And he did not plan to break up the move over two days.
There was only one loss as one of the wheels to our bed seemed to be missing and could not be found. They apologized, suggested I pick one up at a bed store which should be inexpensive, and left me with a brick to support that part of the bed. The brick is still there! It’s doing the job and I had forgotten about it until I sat down to write this.
I found Best Move as a friend had referred me who had used them to move her family and her parents and both had a good experience. Best Move also has an excellent carpet cleaning service. I used them for that, too. Cream colored carpet on my stairs came up amazingly well. Never thought they could look like that again.

Best Move did a wonderful job for us. We moved July 14^th, 2012, and could not of been more pleased with Stuart and his nephew, they both took good care of our belongings. They were on time and began working right away and did not stop until they packed the last box. Their final bill was less than the quote, really think this is a very good company to move your belongings. Linda M.

I had a so-​so experience with Best Move. I found them online and with Unilocal so I decided to give them a shot on my move from Camarillo to Woodland Hills (~35 miles). My overall review is that Best Move provides a decent rate but shows signs of a small business with coordination and planning issues.
I called about a month ahead of time and setup my move date for 8 AM on a Saturday morning. I called and verified a couple days before the move date and everything was confirmed. However, on Saturday, I got a call that the truck wouldn’t start and my move would be delayed. I wound up waiting for 4 hrs till past noon while they tried to wrangle their mechanic to fix the truck. I got 2 update calls but overall, I wasn’t very happy. I later learned that the mechanic had made repairs to the truck the prior day and had not reconnected everything properly.
So then, the 2 guy team shows up and I see that they brought a massive truck trailer, what you normally use to pack a house, not my small 2 br apt worth of stuff. Overall, it just seems silly they sent such a big truck for me, especially since he caused delays when other people wanted to leave and the rig was in the way. To top it off, the truck was missing dollys and other rolling devices to help expediate the moving process. On a side note, they also did not have the TV packing equipment promised on the webpage. So, the process of moving my already packed boxes probably took an extra hour as the guys got tired from lifting all the equipment and bringing it into the inner part of the rig. In the end, my stuff took up about 30% of the trailer. I told the guys to stop off at their place and make sure to pick up their dollys and carts before heading onto my new apt.
The unpacking process went fairly smoothly except as one would expect, the sun went down ~5 PM and everybody works slower at night. The movers had to use flashlights to see inside the massive rig and unpacking took about 3 hrs, this time with carts and dollys. Overall, the process was 4 hrs pack, 3 hrs unpack, and 1 hr driveback time. So, overall 8 hrs at $ 89/​hr for what was probably a 5 – 6 hr job.
Overall, the moving guys were fine and worked hard. But to a certain degree, I don’t think I should own the lack of planning on the company’s part. My major complaints in planning include: 1) correct truck for size of job 2) dollys, carts, and packing equipment to expediate the job 3) maintenance planning and being on time. I’ll look elsewhere next time for my moving needs.

Great experience.
We had a three man team ($ 119 hr) and they were extremely professional.
They took extra care of our art and breakables. They showed up on time and worked hard.