If I could give a half star or less, I would. The river was gorgeous but given the opportunity to experience it again, we would look for a different company or make other arrangements with two cars. We were given no instructions as to where to get off the river but it seemed that it would be fairly obvious where to get off. There was not a single marker for the Wisner pick up area. It was a camper at Salmon Run Campground that told us we had passed the spot and suggested we get out. A campground staff member took us back to the pick up location and informed us that Wisner is routinely irregular on their pickups. They tell you every hour, last pick up at 7 pm, but folks have been known to wait 90 minutes. We arrived at the pick up location at 6:45 pm. After waiting an hour, one of our party hitched a ride back to Wisners. The kind driver who gave our friend a lift asked«which company?» When we replied Wisner, he rolled and his eyes and said«of course. This is typical.» At 8:10 pm, a driver from Wisner arrived and said that they hadn’t logged us in so no one knew to pick us up. No apology just a lame and frankly, horrifying response. This company should lose their insurance policy with such irresponsible and blatantly poor management.
Brandy B.
Classificação do local: 5 Wyoming, MI
Went with 20+ friends kayaking and tubing. Stayed in the paddle shack, had one of the best 2 nights and 3 days of my life. Great rates, even better time. It’s cheaper during the weekdays and you get a discounted rate for groups. The paddle shack was stocked with essentials, had lots of towels. Room for 16 of us to sleep comfortably. We had everything we needed. Definitely should head out there!
Randy B.
Classificação do local: 5 Greenwood, IN
Can’t really say much, but this is a great place to rent stuff for rides down the Muskegon River! Nice staff and fair prices!
Erika Lin P.
Classificação do local: 5 Santee, CA
We loved, loved, loved our river adventure with Wisners. The check in process was smooth and efficient and $ 38 for a three-man raft was a great buy. Our trip down the river was 3 hours of laughs, relaxation, and nature/people watching.(Did you know Newaygo is the nipple piercing capital of the US? In our unscientific study, it is estimated 1 in 3 men are studded.) It is a MUST for western MI visits and adventures. Next time, we will have to stay in one of Wisner’s waterfront cabins. We had eight adults, aged 19 to 50ish and we all had a blast.