V&S Brothers, Inc

I had returned from overseas duty with the Marines for 4 years, and needed my car.
My move was brokered to V&S Brothers Trucking. My car was picked up a day late. When my car was supposed to be delivered, it was in Tennessee. The mover brushed me off and said «That’s how it is». I specifically asked on Saturday for the car to be delivered on the following Monday before 4pm.
I did not receive a call from the moving company or the brokers. So when I called on Monday, it took them 6 hours to finally find out that the car would be arriving 4−8pm, which was the polar opposite of before 4pm. So they finally said the car would be showing up the next morning.
The car did show up the next morning, and which was the first thing the movers finally followed up on accurately. The driver seemed in a rush to get out of there, so after an inspection of the undercarriage and paint, the car seemed like it was ok (although it was FILTHY). While he was driving off, and I got in the car to park it, I realized there was damage on the right sideview mirror. I immediately called the driver to tell him to come back, to which he replied he couldn’t because he was on a rush to New Jersey. He said he would call back, but did not. I called the brokers a day after who said I was screwed because I signed the bill of lading, even though I have a records of the calls occurring directly after and the fact the transaction was recorded on CCTV. They said don’t even bother with a small claims settlement. They said they would call V&S Brothers, and that they would get back to me.
A day passed and no one called, so I called back. I finally called George, who got angry, said he didn’t trust me, and to never call back again. He claimed that I waited 4 days to do this, despite the fact I had a record from my phone company that I called immediately after. The brokers said their hands were tied, despite any video evidence I had.
If any brokering company sends you to V&S Brothers Trucking, back out quick. I will send a complaint through the BBB, and when that does nothing I more than likely will follow through with a small claims settlement.