Total Care Physicians

Watch out they have horrible billing. My daughter was a patient there in 2006. My Doctor left I went to a new pediatrician. 9 yrs later I get a note from a collection agency saying I owe $ 50. Unbelievable it took them 9 yrs to contact me for $ 50. and instead of sending a bill they had a collection agency come after me. At this point I have no idea why I had a $ 50.00 balance. IT was a well visit that should have been covered by my insurance at the time.

My review is solely based on my experience at the Newark office in the Omega Professional Center.
Though I was very impressed with the level of professionalism of the doctor I saw, the rest of the staff is atrocious. The initial nurse who took my vitals was rude. All the office staff is dismissive. I’ve had to call and wait on hold numerous times to get the results of a test I had to have done. Now, I’m from NY, but I don’t think its too much to ask that the office staff treat people humanely. Once I finally got a hold of someone, I was berated about how she needs to do her job and that my call wasn’t a priority.
I also thought it was laughable that when I was exiting from my appointment, the one receptionist was trying to take care of something for me while the other one sat there looking at the Popeyes menu while the phone rang off the hook.
Not to mention I didn’t see the doctor until 50 minutes after my scheduled appointment. Though I would highly recommend him for his knowledge, I would not under any circumstances recommend Total Care Physicians since they do not employ professional office staff.

Doctor Kvork and her staff leave a lot to be desired. My 90+yr old grandmother was there for exams and such. The staff was so unprofessional with ordering wrong meds and then not ordering her meds correctly. Wrong diagnosis on her leg and she ended up in a wound care center. We pulled her from Total Care and got her meds right through her heart doctor. This place is horrible… Try it at your own risk and health!