Royal Ways Transportation

This is a small, but growing business, and many people may be hesitant to go with a smaller company, but Royal Ways treated us royally in every way!
I made a reservation 3 weeks in advance for my clients for pick up from their homes and then drop off at the Manhattan Cruise Terminal. So there would be 2 pickups, 15 minutes apart. I spoke with Steve, the owner, and he confirmed everything, including the price, with me on the phone. My clients are 2 older ladies, in their 60’s and 70’s, so of course I wanted to make sure they would have a smooth experience. Steve was their driver, both ways, and according to the ladies, he was excellent! I called him the day before our scheduled pick up to see if he could come a half hour earlier. He said his schedule was kind of tight and that he couldn’t promise, but he would do the best he can. Ultimately he came 15 minutes earlier than the schedule time. According to my clients, Steve showed up in a Lincoln Town Car looking extremely well dressed and professional. It was top notch service all the way. He was also very prompt at picking them up in New York the following week. As I said, the ladies were a little older and came sometimes be a little nit-​pickky, but they were extremely pleased at having, in their words, «A good looking driver, who smelled so good!» to drive them around. :)
Overall, I would not hesitate to book Steve and RWT for future trips. I’m a travel agent and will refer all my clients in need of transportation to him as well as use him for my own personal transportation needs.