Residence Inn Newark Silicon Valley

This was the first time for me and my family to stay in a residence type of a hotel. We actually stayed next door at the Courtyard last year during the same time which is Memorial Day weekend.
Overall, the rooms were great and it seems like it was newly updated. Décor was contemporary with sleek clean lines. Desk, sofa which turns into a sofa bed and seating area were nice. The fridge, electric range, microwave and dishwasher was a great bonus.
Besides the pool, barbecue area, party/​picnic area there is also a basketball court which was nicely used by my kids and all their cousins. If you forgot your basketball, you can even check one out from the lobby.
The lobby was a little disappointing compared to the Courtyard next door. It didn’t have an open feel to it with a wall that separates the lobby and breakfast area the minute you walk in. The Courtyard had a more chic touch to it with modern furniture, charging areas, bar/​coffee section and great seating/​waiting area. It had a hotel feel to it but not here. You would think that the lobby is the first thing a guest sees when they walk in that they would make sure to update this area before anything else.
So the lobby took out 1 star and another incident took out another 1 star. What incident you may ask. Well, well, well… let me tell you. On the last night that we were staying before we make that 6 hour drive back to LA, it so happens that people started drinking and playing loud music in the picnic/​barbecue area below at what time you ask… you guessed it… close to midnight. This loud music went on for at least 30 minutes and after that I just lost track of time since I had to get some sleep because we were leaving at 4am. Not sure if the staff shut them down by themselves or other guests had to complain before they did anything but I was already snoring by the time this happened.
So at 4am, when I went down with my sons to turn in the key, the guy at the lobby asked how was our stay so I said good, good and then he came back and said… JUST GOOD, NOT GREAT? I was like, dude, I barely got any sleep and when I was about to answer him, my 9 year old said he liked the room so kudos to my son that I didn’t have to say anything that I might regret later on.

I’ve always loved staying at the Residence Inn Marriott compared to others, and this experience was no different. I stayed in the 1-​bedroom room, which had a lovely full kitchen with stove, microwave, dishwasher, and dishes in the cabinets should you need them. I also appreciated the TV in the living room, as well as the one in the bedroom (since I am someone who appreciates background noise while I sleep). There was also a nice amount of closet space for my belongings. The WiFi is free, with the option to upgrade to a faster speed for $ 5.95/day.
For those who enjoy refreshments, this hotel offers lemon water, a market with snacks, and sometimes sweet tea by the front desk, which came in handy after my long trip. My room was always promptly cleaned, with fresh sheets and towels upon my return. One of the highlights is the fresh hot breakfast that is offered to residents every morning from 6:30 AM — 9 AM Monday through Friday, and 6:30 AM — 10 AM Saturday and Sunday. The only thing that was off putting was having to pay a $ 200 deposit due to it being the weekend (which was new to me, never heard of that before), but thankfully it is immediately refunded upon checkout, so it’s not a big issue, rather something to look out for if you are checking in on the weekends.
Overall, a great hotel with excellent staff and amenities.

Looks better in pictures, rooms are a bit smaller then they appear in pictures. The building is a bit dated really shows in the room with the popcorn ceiling and texture.

We usually like to have our familys from out of town stay here. It’s affordable on weekends but during the week their rates sky rocket. Very clean & nicely updated. Love the complimentary breakfast super plus. Unfortunately my low review is directed mainly to the front desk Staff. ALL of the girls are horrible with their Customer Service to Guests. Bad Attitudes, & No common sense with phone etiquett. The guys who were front desk are absolutely Fantastic! Very nice hotel just lose the high school brats at the front.

HOME AWAY FROM HOME
This is our home whenever we are in Northern Cal to visit our family.
The rooms are clean and spacious. It literally feels like our family is home when we stay here. I can cook if I want, our son has his own room, the living room allows for us to have family time when we have down time while here, etc. We enjoy the breakfast spread. It has something for each of us to enjoy and we don’t have to get ready and drive somewhere unless we want to. The pool area is family friendly and even when we have family come to visit us, there is room to visit them by the pool and he lobby area without using our room unless needed.
The staff is professional and friendly and the response to our requests are timely, professional, and efficient. We will never go back to a full service high end hotel unless there are no other options. This has been our new «high end» for quite some time. This location is one of our family’s favorites and most frequented.

I travel a lot for work and this was my first stay here. I booked a reg room but was delighted to find out I was upgraded to a 2br/​2ba suite! I had one of the best stays I’ve had in a long time. The bed was so comfortable and when you travel a lot, little things make all the difference. Another thing I appreciated was being able to hang the door tag indicating I didn’t need housekeeping services during my stay. I don’t like my room being made up everyday because its truly not necessary, I don’t generate enough of a mess for that and its nice knowing I can leave my stuff lying around. The breakfast option was nice and on Wed night I even had free dinner during their «social hour» which saved $ on that meal even though I use my company cc when I travel, it was nice not to go out (the weather wasn’t exactly what we’re used to in Ca). Depending on the room, I usually buy dinner and have leftovers the following night so the fridge came in handy. The staff was friendly and helpful so overall, I had a great stay. I have added this hotel to my favorites under my Marriotts profile.

Nice 2 BR 2Ba suite. Good full breakfast bar. Buffet dinner M-​T-​W was average, veggies tended to be overcooked. But all complimentary.
We were guests for 3 nights in handicapped suite. Handicapped bathroom accommodates wheelchair, but impossible to get to window to draw drapes if you’re in a chair. Beds comfy, not firm. TV in the way. No desk in that room either. Regular room has grab bars over bathtub. It has the desk with computer charging station. Flat screen TV s in bedrooms & livingroom with very limited selection of channels. Kitchen small, but it is possible to use it if in chair. Enough room for us & large service dog. Grassy median in parking lot in back of hotel for dogs. I would stay there again. 3 ½ stars.

Nice property in a great location. Loved the breakfast and service. Comfy accommodation’s and clean. Highly Recommend!

My room is clean and the breakfast was delicious. I also like to thank and recognize elizabeth from housekeeping for being so nice and accommodating. suite #: 625

I added an extra star. I was probably a bit harsh in my prior review. The place is efficient, and accommodating. Staff is excellent and friendly.

We have stayed in Residence Inn dozens of times, but this one is the best. Spotless rooms, helpful staff and comfortable beds. They upgraded us at no charge. Can’t ask for better than that. It still has the standard breakfast with yellow egg like substance. That’s why I can only give 4 stars.

I was very pleasantly surprised by this hotel! I rate it 4.5 stars!
My room was clean and well decorated with a full kitchen.
The breakfast was fantastic and you can even make your own waffles.
I usually write detailed reviews but I think the photos speak for themselves on this one. I would absolutely recommend it if you’re in the area.

We just stayed here this past weekend and the Service and Suite was great! Beautiful lobby when you walk in, check in was a breeze and the girls at the front desk were so polite. The suite we stayed in was beautifully decorated! Had a great nights sleep, bed was super comfortable. Complimentary breakfast in the morning, which they allowed us to take back to our room to enjoy in private. I really don’t have anything bad to say about this hotel and their service! We will be staying here again if we are in the area! :)

This is a great place to stay. The help is all helpful and professional. In particular
Gustavo Perez the manager is exceptional! He has improved the food service and overall pleasantness of stay so much. I would always recommend staying here. A+++

Have stayed in many Marriotts. The staff here was SUBERB! Friendly, helpful, polite, and quick to action when you needed assistance.
The rooms were CLEAN and had everything you need. The pool area was also clean and had towels laid out for you.
The breakfast and evening reception was AMAZING! They even barbecued one night out by the pool — steak and chicken!
I’m not sure all the 3 star reviews because I can think of nothing more I would have expected staying at this property. Definintely recommend, very highly!

Extremely disappointed. I went through the Group Sales for booking a wedding party. Our rooms were confirmed 3 – 4 months in advance. In addition, I personally came into the hotel 3 days before everyone was flying in to reconfirm everything. Upon arrival, suddenly the rooms we reserved, and confirmed multiple times, were no longer available. We never actually found out the reason since we got many different excuses from the staff. Part of our wedding party (grandparents in late 80’s and groom’s parents) had to stay at the Courtyard next door! In addition, when I voiced my complaints, I was told I was welcome to go somewhere else… with 38 people about to arrive from out of town! Unbelievable!
I am a believer in Marriott properties. The rooms are always clean and the hotels are comfortable. The staff here was courteous and friendly, and obviously very uncomfortable with this incident. I want to think the error was caused by confusion in Group Sales… but hesitate, since we had confirmation numbers for each of the rooms. I don’t know what went wrong, but I will not use this property for future family gatherings. There are too many other full-​service hotels in the area.

My family and I have been to alot of hotels over the years. This is the very first time that we have been here for more than a month. I have to say, Every single person here that is an employee of Residence Inn Newark is POLITE, FRIENDLY, HELPFUL, They go out of there way to make you happy. I’ve NEVER been at a hotel that is so customer friendly. The most important thing is they ALL have smiles on their faces! The people that work in the kitchen, go out of there way to ask you if things are ok. The girls and Alan behind the front desk feel like family, they seem to always be working hard and they also have all the correct information to give and are willing to go that extra mile for the customer. Housekeeping, Wow they work so hard and never complain. I try to speak spanish to them, they just smile. The engineering department are awesome.
I always, no matter what time see them mopping cleaning sweeping helping people that need help. And like I said, NOT ONE ever has any kind of attitude or negative in any way. The house men do there job just as well as everyone here. Free breakfast
dinner three Nights a week. Pool area ALWAYS clean Gym always clean. When I read
other reviews I laugh. all that is mentioned is there TVS, the rooms, Wow some ones dish washer didn’t work?! these people that complain are so petty. sure the rooms are great, thats why were here. THE PEOPLE THAT COMPLAIN HAVE NOTHING BETTER TO DO. To me the staff here is so GREAT that it would be ok if the dishwasher didn’t work. I wanted to mention names but, It might not be cool. and everyone here knows who I’m talking about. OH, FORGOT TO MENTION THE OPERATIONS MGR. He’s pretty cool to. Hes friendly and hands on with the customers, The Manager seems to be working all the time in his office but, He must be doing something right cause all his employees are very RESPECTFUL TO HIM!
Anyway, I’ve never felt so welcome in a hotel like this one! even the DISNEYLAND HOTEL HAD ROOMS THAT LEAKED WATER AND ALSO THE STAFF NOT ALL BUT SOME make you feel like they have better thing to do, Then to help a customer.
Thats all I have to say. if you’re in this area STAY HERE! THE PRICES
(FOR EVERYTHING YOU GET) Isn’t so bad. Also I’m not one to post or blog or facebook. Social MEDIA IS NOT MY THING! I’ll leave that up to my THREE children! But, I AM VERY EMPRESSED WITH THIS PLACE SO, I thought Id speak
my mind!

The clerks at the desk were nice and professional upon check in. We had a Marriott gift card which we intended to use. However our credit card had already been charged and they would not or could not reverse the charges and let us pay with the gift card. When we got to the room, we found it to be clean and comfortable with a nice thank you note on the desk. My only other complaint is the coffee. Blah. Not a very good brand. But, I loved the Paul Mitchell products in the bathroom and intend to buy them when I get home.

Stayed here for a total of 3 nights.
Positives: Enjoyed the complimentary hot breakfast spread every morning (especially the fresh Belgian waffles with chocolate chips)! The servers were great and really hustled between the kitchen and food area to make sure that the trays were well-​stocked. The décor in our room was attractive and trendy.
Negatives: The ventilation is definitely not the greatest. Someone in our hallway decided to fry something and ended up smelling up the entire floor (did this 2 days in a row). Then the next day, someone (not sure if it was the same guest) decided to brew some sort of stinky smelling herbal concoction which again permeated the hallway and our room ;(Mattress in the sofa pull-​out was super soft and not very firm.

My first impression of this hotel is a good one, I would give it a five! The bedroom is separate from the living room kitchen area which I love. Flat screens in both rooms, everything is very clean and smells good. They offer complimentary breakfast and an evening social which has snacks, beer and wine. They also have a nice hot tub pool area as well.
After the first night I had to change the star rating to a two! They have done updates to these hotel rooms but they skipped the dishwasher, refrigerator and AC unit at least in our room anyways. The old fridge and the old AC system both make really loud noises. I’m a light sleeper so the humming from the fridge not a huge deal because I just closed the door between the rooms but in the middle of the night when the AC kicked on it was so loud it woke me and I didn’t know if or when it was going to stop so we turned the air off and it was about 85 degrees when we woke up. If you can’t get a good night’s sleep all the other stuff doesn’t seem to matter.
So my finally review would be a three star…