N-C Carpet Binding & Equipment Corp

My name is Trevor Brockie and I am the VP of Accu-​Cut carpet cutting machines
. We have been referring customers to NC Carpet Binding Machines since the late 1990’s. Mal and the folks at NC are a stand up group and have a great reputation in the industry. I am happy to provide a recommendation for NC as I know they stand behind their product and make a great binding machine. All the best. –Trevor Brockie

Ive been dealing with this company for years. their quality is the best in the industry. they have treated us like family. there are cheaper Chinese parts, but that’s not for our business. if you want quality and service go with them.

Purchased a binding machine for custom project our company was working on. We were using unique materials which had to be combined and binded. N-​C took our samples and set up a machine for us that would work with the thickness of our materials. I ended up being the one who picked up the machine and even though we had hired a seamstress, I was put through the training in how to use the machine. I have never seen such thorough and professional customer service. They did not let us leave until we had each gone through every task associated with the machine. I have gone from never having sewn to running this machine when we are shorthanded. This machine was second hand but completely refurbished by N-​C. It has worked great since we picked it up and we have been using it for two weeks straight since. They also sell many supplies. I cannot recommend them more.

This company has no concept of customer service, After receiving several thousand dollars for one of their machines they refuse to answer technical questions on the phone. Prepare to be subjected to profanity from the the owner of the company if you complain that they won’t put a technician on the phone. And their management has no idea of how their machines are used. I regret buying an N-​C binding machine.