Let’s Cupcake

So, OK, I hope everyone knows that this business is no longer in business! I was attending my monthly bookclub meeting and decided to stop by this place to get something special because we had several March birthdays to celebrate. I figured I’d get two dozen mini-​cupcakes. I had tasted their cupcakes at a friend’s home and thought they were really good.
When I got there, well before the posted closing time, I was surprised to find a darkened storefront with a sign posted that they had been gone since the end of December, 2012! There were two phone numbers to contact, so I called the first one to see if they had re-​opened nearby. The person who answered did not identify the business and acted like she could care less that I was standing outside her former business!
She was very rude when I suggested she might want to let folks on Unilocal know that they were closed. She told me the customers set up a business to review on Unilocal.[I have to admit I didn’t realize that.] But now that I’m looking at the fact they have 91 reviews!, I think she should have made an effort to put that on Unilocal.It sure would have saved me time, a bit of gas, and a lot of aggravation with the owner’s attitude.
If this business manages to get back on its feet, I won’t be patronizing it. I’ll make my own darn cupcakes!!!

First of all I would like to say she saved my baby shower!
I love there creations! I love the service! i went in literally the night before my baby shower to order cupcakes and cake pops and she was able to accomodate! Even though she had a huge event to bake for that same day!
The cupcakes were mickey themed and she wrote my baby’s name on stars! i LOVED IT— IVE GONE HERE BEFORE, BUT AFTER SEEING SUCH BAD FEEDBACK, I THOT iD COME AND LEAVE SOME POSITIVE ONES. People are always quick to say the bad but never the good! RED VELVET CUPCAKES WERE YUMMMYYYY!!! thanks so much!!!

Customer service is horrible !!
Get some training … Girls are very rude

More variety and hot drinks would be good, but I’m just glad there’s a place I can go to satisfy by cravings! Decorations in the store are very cool. And in leui of salt and pepper shakers, they have sprinkles on the tables! hehe, my daughter loved that.
The reviews on customer service: unfortunately, they are not super friendly, but the first time I went, i experienced the lack of customer service, the second time I went, I got her to crack a smile because it was raining heavy that night and we were drenched by the time got in. I think they are tired, exhausted and probably not making the $ they expected. Maybe financial problems have them kinda sad. I suggest doing birthday parties, or theme nights to sell cupcakes at the store AND to go. I’m sure $ 3 a cupcake doesn’t pay the rent, so they just need to get that passion again.

Today after lunch some co-​workers and I decide to go get some cupcakes. We walk in no greet. the décor was very nice! Look to the left a huge variety listed on the wall then you look in the case and not even half of what was listed was out there. The cupcakes actually looked tasty. But the variety wasn’t nice! The lady behind the counter wasn’t the slightest bit pleasant and didn’t give good customer service.
You would think the cupcakes would have been great but all of us were disappointed, highly. I got the boston crème and the actual cake was crumby, the frosting was a little weird tasting and the filling was plain. I also got the mini apricot cupcake and it wasn’t as horrible except the frosting. It was heavy and whip cream frosting would have complimented the cupcake better being fruity.
I doubt I’l be returning there. Recipes can change but bad customer service can ruin business

I read all of the reviews on here and paid attention to the negatives… I guess they read their reviews, because every negative thing that was said was not happening when I went. Yes they only have 6 – 9 selections, but c’mon, they probably don’t get that much traffic. The staff was courteous and when we asked about specials they told us. The cupcakes were labeled clearly with all details. The owner even came out and talked with us while she ran us up.
I purchased the banana nut with chocolate frosting and the vanilla chocolate…
The Banana Nut was just like a banana nut muffin with chocolate on top. The cake was super moist and the frosting was just right, not too overpowering and rich. It was also topped with crushed walnuts.
The Vanilla/​Chocolate is vanilla and chocolate batter mixed with vanilla and chocolate frosting. Again the cake was super moist and the frosting was delicious. I love how it was decorated and love the idea of mixing these batter together.
All together this is a great place. It is decorated very cute inside. To those who rated this poorly I ask you to take another look at this place. Seems they really care about their business and take these reviews seriously. I give them kudos for improving upon their cakes and atmosphere. This is a small Bay Area business. We need more of these and need to support them as much as possible.

This place is amazing! My parents decided to get me a giant cupcake cake for my 21^st birthday from here and also 6 dozen cupcakes also. All of their cupcakes were amazing and everyone who tried one loved them too. Everyone keeps asking me where they were from.
The lady in the bakery was very nice when I went to pick up all of the items. She gave me tips on how to transport them and had a very nice attitude overall. I definitely reccomend this place and will be going there again.

Don’t know what I was thinking. I decided to give this place a shot regardless of the bad reviews on Unilocal coz my little girl loves cupcakes. I walked in, the ladies seemed friendly at first. I asked if they had cupcake decorations. One lady smiled and said they only have it on Friday. I was like, Oh that’s ok, I’ll just get some cupcakes then. What kind of flavor do you have today?” She pointed to the cupcakes and jsut said «that’s all we have today!». BUT the lady in the back immediately came up and nicely informed me of the flavors they had in store. I thought that was smart of her otherwise, i would have left.
Now about the cupcakes. I got the vanilla/​chocalate cupcake. The cake was dry, the icing tasted odd. there’s hardly and vanilla or chocolate taste to the cupcake or icing. Just nasty. But nonetheless, my 3 year old and 1 year old loved it. To me, it tasted just like the ones we get at lucky or safeway for the fraction of the price. Perhaps, it tasted worse!!!
About the store. It was a warm day and they had no ventilation or AC… not even a fan. I was rushing my kids to finish up the cupcake so that i could leave! I was hot and stuffy inside.
They had 2 kids there. One was around 1.5 year old. he kept grabbing my kids’ toys. The ladies tried to get him a few times but it was annoying coz that kid kept coming back. He even gave my 1 year old a stapler when i wasn’t watching for a second. I have kids of my own and didn’t want to be bitchy about it. But if you want to do business professionally, u shouldn’t have kids roaming around like that. It’s dangerous to give my 1 year old a stapler!!! And the ladies didn’t even apologize when their kids kept bugging mine!
I won’t come back! I’d rather bake my own cupcakes (even though I don’t know how)

I only gave it ONE star because the system makes you select at least one. They deserve negative 32 stars.
Well, *sigh*…so I’m from San Mateo where we have lots of yummy cupcake places in the area. I’m visiting my family here in Union City for a sleep over and we wanted cupcakes. My little cousin said this place was weird, but I figured how could we go wrong… we went WAY wrong. First, when you walk in, you feel like you’re in a scary movie from the 60’s. No one says hello. The display case is totally bazaar. There’s like 6 flavors and random little cupcakes. No labels. BA-​ZAAR. So… I’m asking what the flavors are, they’re all weird and gross sounding. The lady is rude. Not friendly at all. I see a tray of appealing cupcakes on the back counter, so I ask about those, but it turns out those are for donations???
I look at my little cousin and say «lets just bake some»…and we left. I told her it was the crummiest cupcake place I had ever seen as we’re walking into the parking lot. All of a sudden I hear someone say «hey hey… you don’t come in here and say that stuff in front of other customers». I turn around and its the unfriendly beast from behind the counter. I tell her «YOU dont come out here and tell me what I can say». She goes on to tell me that I better never come back. HAHAHAHAHAAA! Thats DEFINITELY nothing she’d have to worry about with me or the other trillion people who left negative feedback. There are probably sooo many more that just haven’t taken the time to Unilocal.
This has to be THEEE crummiest cupcake place ever. There are barely any cupcakes there, and judging by the reviews and how they look in there, they don’t want people to buy the cupcakes because they want to EAT all of them. The beast also called me fat. Now, I could lose some lbs, but she looks like a sack of laundry.
LUCKY for me, I live near good cupcake shops. Poor Newark, Fremont and Union City.
1. Crummy looking cupcakes
2. RUDE people
3. Creepy atmosphere.
They should host a haunted house this year.

The Rocky Road cupcake is delicious, but the Red Velvets they have are a bit on the dry side and not moist enough (although I keep getting them for some reason).
Also, I’d hate to point this out, but the workers there could be a little more friendly. They never even say hi whenever my girl and I walk in, they only say hi if I’m the first to say so, although I still find them being nice once you get to talk to them.
With that said, Let’s Cupcake is still a bakery I’d come back to. Like others have mentioned, this place does have some potential. The décor is probably the best I’ve seen out of all the cupcake bakeries I’ve been to.
Service just needs to be more better (even a simple «hello» to customers entering the store could make a big difference with these Unilocal reviews) and find a way to make those Red Velvet cupcakes more moist!

Let’s Cupcake? Haha let’s not… I’ll give them a two and a half only because the woman there seemed somewhat nice and the cupcakes weren’t disgusting. But I refuse to give Let’s Cupcake a 3 because that place was a total disappointment.
So I was walking around the area with some friends when we spotted Let’s Cupcake. The sign outside was promising and when we looked inside, we were intrigued by the different flavors of cupcakes and the gargantuan red velvet whoopie pie. So, we bought one raspberry/​chocolate cupcake and one red velvet whoopie pie, thinking we were in for a treat. No such luck. The raspberry/​chocolate cupcake was much too sweet. The cake. The frosting, the raspberry filling. Everything. Overkill much?
We hoped that delicious looking whoopie pie would be much better. Nope. The red velvet was NEITHER moist nor tasty. The same goes for the filling. Furthermore, the filling was more of a frosting. Meaning that whoopie pie was not really a whoopie pie but a cake. A very disappointing cake.
In short: Let’s Cupcake may entice you with a colurful sign and delicious looking cupcakes on lit shelves but don’t be fooled. Their goods are sup-​par at best. I won’t be back.

I really wanted to like this place because there isn’t many cute cupcake store like this in the area. Unfortunately, the cupcake was very mediocre and I wish the service could be friendlier. The staff lady was COLD and did not smile at all. I was going to order 6 cupcakes but somehow she automatically closed the box and rang it up when I only picked 5. I felt that she wanted me to get out of there ASAP… and it wasn’t even their closing time. I thought the red velvet cupcake was alright, the chocolate cupcakes were mediocre and a bit dry, wasn’t impressed with the raspberry chocolate cupcake, but the cupcake with strawberry jam filling was pretty good.
Not a place to be psyched about and they really need to improve their service.

I’ve been to Let’s Cupcake twice since it’s located next to the scrapbook store I frequent. I’ve tried to go two other times but both times the store had closed early. I realize this is a family run shop, however they should stick to their posted hours on a daily basis unless it’s some kind of major emergency.
As other reviewers have mentioned, I saw kids laying around the tables and chairs. Again, I realize this is a family business but there should be some professionalism. Obviously they don’t realize this «atmosphere» might not be pleasant for their customers? But if you get the cupcakes to go then the «day care situation» isn’t too much of a problem.
On to the cupcakes… I thought they were good; nothing fantastic but they were fresh and tasted fine. I like that they offer three different sizes and the prices are more reasonable compared to the trendy cupcake stores. It would be nice if the cupcakes were labeled so you didn’t have to ask «what is this, what is that?».
The customer service could be better; a smile and «thank you, have a good day» would be welcome.
I wish I could give this business more stars but they need to change several things to really make this place work.

As a Cupcake Connesseur, I was really excited to find that a cupcake shop had opened in the tri-​city area — I’d even boasted about them on my own personal blog & now I wish that I hadn’t gotten too estatic over it.
I’ve tried ‘Let’s Cupcake’ atleast twice since they’d opened last year & each time I was never too impressed — here’s why:
1) The customer service is disappointing!
— I’m never greeted with a smile (or greeted at all).
–The owner’s children are always asleep at the front of the store (blanky included) which is not very professional in my opinion. You can’t attract customers to a bakery if it looks like a daycare! Am I right?
2) Lack of Supply for High Demand
–They usually have only a few cupcakes per flavor laying out in their display case. I’ve visited other cupcake shoppes before and this is the worst I’ve seen as far as presentation/​inventory. Put out more cupcakes — It will create the illusion that you’re actually getting a lot of business coming in! OR MAYBE YOU’RE NOT…
Sadly to say that I haven’t visited this spot in a few months despite my cravings! Their cupcake flavors are creative & they’re presented well BUT all of the other negative factors overwhelm their product. Sorry.

So me and my boyfriend decided to check this place out and when we got there the décor was cool but there were who I’m guessing are the ladies kids with their feet up on the tables…
Anyways, I got a vanilla cupcake to go and my boyfriend got a chocolate mini. We got them to-​go but the lady who was pregnant (bad attitude understandable) didn’t wanna get off her stole and get a box. She kinda rolled her eyes and huffed at us when we asked what the cupcakes were (no signs) so by the time we got outside to eat them we were not happy. They were the dryest most tasteless little sorry things and the cream was way to sweet.
I went a second time!
Since the first time they had just opened.
I went with my sister and my best friend. The pregnant lady behind the counter rushed us through our order and rolled her eyes with nothing less than a crabby attitude. I mean seriously how hard is it to serve cupcakes all day… not very. Anywaaaaaayz. I decided to get my boyfriend a cupcake and when me and my sister and best friend got home we ate them and suprise, suprise! They still sucked.
Oh and their waaaaaaaaaaay to expensive for crappy cakes. Bleh!
One star, I’m suprised they havnt shut down yet

I don’t want to be mean. but I have to be honest=/ .probably the worst cupcakes I’ve EVER had.
We ordered the red velvet, pumpkin, and chocolate w/​whip cream frosting.
Red Velvet-​totally dry with no flavor; the frosting was nothing special.
Pumpkin-​HUGE disappointment! I LOVE Pumpkin anything and I swear it did NOT even taste like pumpkin!!! It tasted pretty nasty but the cake part was actually moist (but did not taste good)
Chocolate w/​whip cream frosting-​it had a really strange smell=/ and it tasted stale. the frosting was super dry and crusty… uuughh…just all kinds of bad.
We only took a few bites of each and threw them out, yup they were that bad. We won’t be returning.
Zero stars for the cupcakes
1 star because the service was alright.

Let’s Cupcake? No, I rather not. Why? B/​c I’ve had way better cupcakes than here… AND service.
I was actually really excited to find a cupcake shop in the Tri-​Cities area, but was only left with disappointment. I went on the Friday before Halloween around 2:30pm or so, and I didn’t feel like I had much of good customer service. They had a few tables there and all the chairs that goes with each table was already flipped upside down on the tables. Geez… that looked very welcoming. They really looked like they were about to close and not care for any more business that came in their door. I do understand that it’s the Friday before Halloween, but hellooo… if you’re gonna be open for business, at least act like you’re open for business!
Anyways, they have one glass display case where all the different flavors of cupcakes were kept, but there wasn’t any signs indicating what each of the cupcakes were. WTF? Ummm… that’s odd. So, I had to ask the chick behind the counter and she had to tell me what each of them were and at the same time I had to remember and decide at the same time. I really rather have a sign there by each flavor and take my time deciding. Dude, I need time to decide when it comes to sweets! So, I really didn’t appreciate it being not informative. Basically, I ended up deciding on what I sorta remembered.
Red Velvet: The cream cheese icing was to thick. The taste was too overpowering to taste the cupcake part of it. I didn’t like it. It almost felt like I was just eating a whole spoonful of cream cheese alone. Blah.
Pistachio Vanilla Cupcake filled w Pistachio Mousse: I was actually excited to hear of a pistachio cupcake. I’m totally a pistachio fan. But nope, this really didn’t remind me anything of pistachio, other than it’s green color. I didn’t taste pistachio on the icing nor in it’s mousse-​filling.
Chocolate Cupcake filled w Chocolate Mousse: Ha. I guess this was the best of the three. It’s a simple chocolate cupcake with chocolate mousse… now, who can really mess up on this classic? It was just OK though, I thought the cupcake wasn’t moist enough… the cupcake kinda fell apart in the mouth once I bit into it… crumbs were everywhere. Meh.
I hated that this cupcake spot sucked. I was really wanting a place to cure my sweet-​tooth closeby, but obviously, Let’s Cupcake isn’t the place for me to do so. I doubt I’ll be back.

I came here about several months ago. The Cupcake trend is still going strong. Even before they had opened I had noticed the «Let’s Cupcake» sign for a while. Let’s Cupcake is a very small operations. It’s location in the Safeway parking lot between Safeway and Osh.
On my first time going, it was basically when the cupcake shop was about to closed. They only had a couple of cupcakes. The most memorable one was the Rocky Road Cupcake. Marshmallows and chocolate was piled really high and it definitely had a lot of sweet flavors.
The next time around, we bought a larger order of cupcakes. The attend at the counter wasnt all sure what cupcakes are which. It took a while to figure out what was what since the clerk was probably still new to the job and kept asking the lady in the back what which flavors were. Some of the cupcakes were just hits and misses.
—–
+ Pro: Some great flavors
— Con: Some flavors were total misses.
(@_o)k Overall: For a cupcake shop that was just starting out, they wasn’t bad but there’s lots of room for improvements. 2.5 Stars

I love the name of this place, and the décor is cute, girlie, and playful! Beyond that, there’s nothing to «cupcake» about.
My friend had heard about the recent opening of this place from another friend, so being in the area, we decided to pop in here and try it out. I got the chocolate turtle cupcake (a chocolate cupcake with chocolate frosting, caramel drizzled on top of that with pecans topping it off). My friend also got a chocolate cupcake with chocolate ganache and a chocolate cream filling.
The place has been only been open for about 3 months now, but having said that, it’s not like the recipes are going to change! Both cakes from the cupcakes literally tasted like they were made from the box. Not attractive when you’re paying $ 2.25/each for a cupcake. The prices are lower than some of the other cupcakeries, such as Sprinkles and Kara’s, but I didn’t see the value in the taste. My chocolate turtle cupcake’s frosting was very dense and sugary, and tasted like poor quality chocolate that was melted atop it. Not a good cupcake. My friend’s cupcake was similar — poor chocolate ganache flavor and the cream inside was slightly dry. It almost seemed as if the cupcake was over-​baked or something.
I love independent, family-​owned establishments. But for $ 2.25 for a cupcake, it better be damn good… and this clearly didn’t fit the bill. Let’s NOT cupcake.

Red Velvet (mini) (Miss Red Velvet Cupcake with Cream Cheese Frosting)
Pistachio (White Cupcake filled with a Rich Pistachio Mousse filling, frosted with Whipping cream and topped with Ritz Crackers)
Banana (no description on website but banana bottom with walnuts topped with chocolate cream with banana flavor mixed in, and topped with walnuts)
Original topped with white frosting
Ok, honestly I’m pretty picky with cupcakes. I usually try the frosting and it ends up being too sweet and I toss the frosting or have someone else eat the tops. Then I usually just judge on the bottoms.
So, I’ve noted what my eating buddies thought as well, since they like sweets and can handle tops of cupcakes better than me.
I had the original from a party at work.
Top: Frosting — too sweet, tossed
Bottom: a little too moist, but tasted good
Red Velvet
Top: Frosting — tasted good, but still too sweet
Bottom: Good — nothing wrong
(Eating buddies enjoyed this and liked and ate the frosting)
Pistachio
Top: Whipping Cream — Yummy! I ate most of the top. And the little drop of pistachio cream on top was same as filling. I liked it! Overall, my fave cupcake of the bunch and I would get again. And the whipping cream is a winner! (Eating buddies both liked the tops and bottoms, too!)
Bottom: As described above, good filling. Cake part good, too.
Banana
Top: Chocolate cream that had the banana taste — Made it a little weird because there was already a strong banana taste on the bottom — Tossed most of the top (Even my eating buddies thought it was weird to have the banana taste)
Bottom: Yummy banana-​ness, not for those who dislike banana.
Overall, I would return. They look good, too. Got one for a friend and haven’t heard her feedback, but it looked and smelled good. I would get any of them (not sure about the tops of the banana one) for other people, and for myself Whipping Cream top!