We bought curtains here and the service met our expectations. But we had to order our curtains and were told that they would arrive«by the end of the week.» That was 9÷21÷14. It is now 10÷18÷14. About a week after our visit we received a letter from JCPenney stating that we should expect our Black Out curtains sometime after 9÷25÷14. Today I went online and the curtains are on back order but it still states that it should be shipped 9÷25÷14. This prompted me to call JCPenney. The JCPenney representative states that in reality our Black Out curtains will not be shipped until after 11÷21÷14 and I should expect to receive them by 12÷2÷14. I will not be shocked when JCPenney fails as a company. This is not my first complaint against JCPenney and unless they change service dramatically, why would anyone want to buy from them when they have a multitude of other department store options?
Alicia T.
Classificação do local: 5 Leesburg, VA
Jc Penney is awesome. Great stuff at reasonable prices