IHOP

Terrible. Terrible… TERRIBLE. Took almost 30 mins to be seated and it was only two ppl on the list and the place was not packed. Took about another 20 mins before the server came to ask for our drinks (water and ice tea). Got our drinks and put our order in. Waited another 45 mins. No food no nothing! I just walked out. Worst service ever. The employees were even arguing in the back. Smh

Try a different location!
Hmmmmm where do I start…
Positive: The music here is perfect, definitely enjoyed every song.
Negative: The service seems lacking. I don’t know if our server was having a bad day or if she just hates her job, but man I’ve seen old people in a nursing home hustle harder.
It took her forever and a day to greet the table, however she brought the drinks to us in under 5min; plus side I guess. When the food arrived someone else brought it to our table and of course half the order was missing. We noticed our waitress at another table and let her know we didn’t have silverware, she said OK and ran off to go get it, I think. So while waiting patiently for her return (which never happened). I took matters into my own hands and took some silverware from an already preset table, I also took the syrup because there was none. Still waiting on her to come back to the table 15min later she brings out the rest of our order and we didn’t even have to ask… We finished our meal, paid our bill, and made a pact to never return to this location.
Yes we left her a $ 1.00 tip she may not have earned it, but hey it was the right thing to do.

Horrible! horrible! Horrible! I am currently siting here at this very ihop location and I am still waiting to be serve (25mins after arriving). No drink order has been taken nor food. I am disgusted by the service.

Ok ppl u gonna bug out now. Eating my breakfast and are table is right next to bathroom door and I see the boy teenager going to a woman bathroom , and management just ignore it. Never again coming here.

Maybe it was just a bad day but breakfast food couldn’t be messed up anymore Crunchy pancakes sausages over cooked server was nice management never came out to talk to us. Will not be coming back here

This is probably the only ihop you will find soul music playing in the air. Which is a welcome sound. But on Sunday morning play gospel not Rick James Mary Jane.
The food is of its own. Though look like ihop french toast. Has its little different soul flavor. So I enjoy it very much when I visit this one. However there is still the issue of getting all my food at once. Finished with thecham, eggs and hash brown and still waiting on the apple french toast. Only ihop that yet I’ve been able to get my order all at once.
Waitress today was friendly but no personality whatsoever. Since in route to church. I can not allow them to mess up my morning.

Their food is really good and very fresh. I’ve been to a lot of IHOPS and this one is so far the best. We were seated right away and our server was good and knew what she was doing.

My girlfriend and I were seated immediately. Soon there after our waitress, LaShonda greeted us. She took our drink order and our food order, which was quite difficult. She didn’t write anything down and I even questioned her if she could remember all that. She sure did! Everything came out above and beyond my expectations.
What did we eat? I had the French toast combo: strawberries and banana flavor with bacon, scrambled eggs with cheese, and hash browns. My girlfriend had the pancakes combo: strawberry and banana flavor with over easy eggs, bacon, and hash browns.
Because of how wonderful the service was, I tipped over the usual 20%, however was disappointed that our waitress did not seem very pleased. A little thankfulness could go a long way (like making a 4 star experience an easy 5).
Overall, thanks for a great breakfast and great service, LaShonda. This location was great.

This IHOP has fallen off so badly. Ran out of multiple items. No soul food menu. Okay service but ridiculous food. They served lumpy grits as well as cold waffles. Unacceptable. Never again. Go to Springfield instead.

The best thing was the food! The service was horrible. Waited over 15 min for an entrée salad that I ordered as an appetizer. Saw the server standing by the cash register counting her tips while I watched her until the host saw me and said something to her. Both of our entrée were supposed to come with garlic toast. It was not there. Never saw the server (Tasha) again until we were almost done. She never checked back on us and she delivered the food how come she did not notice it? Brought it to her attention she then went into the kitchen to yell at the cooks which was very loud and blame them.?? She said I apologize next time you come in I’ll give u extra garlic bread! SMH. Tired to call back to the store. No answer. Maybe she was busy counting her tips again! Did not want to leave her a tip but we did anyway! Iam a server as well and this was a very bad experience!

Better than I expected, based on the location and based on it being Ihop. I got a breakfast combo that had two multigrain blueberry pancakes with bananas on top, egg beaters (which I declined), and turkey bacon. The pancakes were really moist and tasty, such that I didn’t need to add (high fructose corn) syrup. My friend got the whole wheat pancakes with bananas, and she said they didn’t have much flavor.
Bonus for the server who let me know that the fresh fruit salad wouldn’t be fresh, so I decided not to order it. I like a BS-​free breakfast :)

Today was the last time I would ever step foot in this establishment. The staff at the front desk was EXTREMELY rude and unprofessional. The service has declined tremendously over the past year. Last week the waiter got our orders wrong and then brought out cold pancakes. Not warm, Cold. And to the slick mouth hostess that commented, «this is not a 5 star restaurant»… You have never lied. It’s not even a 1 star establishment. I wish I could give 0 stars

Horrible experience due to poor management. Will report the issue to Consumer Affairs. The automatic gratuity on the check is a questionable practice by itself, but the «coerced» tip (that the waitress demanded on top of the automatic gratuity) was the last straw for me.

Wow the service here was great. I was surprised because I haven’t had good service like this here before or any restaurant in a long time. The waiter was very friendly and helpful with our order.

I’m giving this restaurant 4 stars based on there extended menu which is not offered at most IHOP’s. I was pretty impressed that they offer a southern cuisine special on a separate menu. Menu is only available by request. So if you don’t know and you see someone else with food that you didn’t see on the menu don’t be alarmed. I took my Nana here for Valentine’s Day (her choice) and I was glad she chose it after I received my collard greens, mac & cheese, candied yams, salad and smothered chicken all for $ 13.99+tax+additional side. I was super excited! Not to mention I had leftovers for the following day as in and entire meal; it was that much food!
Please we aware that Thursday nights are kids eat free nights and since I don’t have any children the atmosphere was super loud but with all the grubbing I was doing I didn’t care. Also, it’s kinda in the hood so plan accordingly if you’ve got bougie tendencies. But the staff does try hard and my waiter specifically saw to it that Nana & I were happy and fed. He even gave us a coupon for our next visit. I will go again!

Despite its less than favorable location, we had great service and food from this IHOP. Five of us enjoyed our respective meals at around 11 o’clock, and it was pretty full. Everything was hot and came out just like we asked. Our waitress was sweet as well; she didn’t mind us asking for our plates split and with random ways too cook our eggs.
It’s right across the street from the hospital and is almost always guarded by security. It’s in a pretty rough part of Newark but it felt very safe and clean. I’ll probably go again sometime just because I’m in and out of the hospital to see a friend.

Disgusted! This place should be shut down and it is very rare I would leave a negative comment but customers should be aware and reconsider their options. I sat at the table without any acknowledgment for 5 minutes. The waitress served the table in front of me, looked at me, walked away and talked on her cell phone. I got up and walked up to an employee asking for help. This young lady helped me even though she is not a waitress. I ordered a simple breakfast and when I received it there was a nasty piece of curly hair that looked like nose hair. I lost my appetite immediately. Health inspector needs to come in here big time!

Woooow, is Unilocal unaware about how special this iHop is? Am I the first to break the news? Well I wouldn’t normally review iHop, but this iHop has something no other has, Soul Food! Niccccce, fried fish n chicken, smothered chicken, greens, mac n cheese, grits, yams, allll that n more. I remembered I went here ab a year ago, and since Rock Tha Boat has been shakey I thot of iHop. This is the real deal, even though it has the regular iHop menu, theres an insert with an extended soul food menu. I was pleasantly surprised, opted for the smothered chicken. The chicken didnt really look smothered, more like dipped in gravy. Either way it was delicious, the chicken was so tender, almost like ribs falling off the bone tender. The greens were just ok, Ive had better but Im not picky with my fav vegetable. The mac n cheese was good, definitely homemade so itll be better than most restaurants. Last time I was here I had BBQ chicken and I liked that too. 11.99 for the smothered chicken, everything else here is standard iHop stuff so you already know. I did see a Cinna Pancake Stack that looked interesting… Cinnamon, pancakes, whip cream, Nicccce. Ill be back soon, if not for the soul food, definitely those pancakes. I really wanted to give 4*s but I needed something more, just dont know what that «something» is. Cliché, I know but true. Im stingy with stars, but dont be discouraged, this iHop is good all around.