DoubleTree by Hilton Hotel Newark Ohio

We just spent Labor Day on Saturday and Sunday. This was home base for our daily excursions to Hudson Lake. We were there with me and my husband, and we are in our 50’s, our 14 year old daughter, and 2 grand daughter’s that are 11 and 13. There were no issues checking in at all. It was smooth as silk and I appreciate that! We didn’t have a lot of interaction with the front desk. They only knew about the hotel and the limited places around town that they’ve been. They were unable to recommend any places specifically. The director of sales or GM should have a little book behind the counter with a list of steakhouses, good local breakfast places, and other points of interest for these people.
Barbara, the housekeeper was unbelievable! That woman went above and beyond the call of duty, fixing any issues we had, like not enough towels and wash clothes, helping me get the excess garbage out of of my room when she was well past my room, and just being a sweetheart in general. The head housekeeper came to bitch at me about what the thing on the door meant, that says «come back later» or whatever. But once she heard why we were there, she was kind and helpful and I appreciate that. So the housekeeping staff that I encountered was spot on.
Other things that housekeeping had nothing to do with:
1) The beds are new, but they’re the hard as a rock new kind. If you’re into that, then this is the place for you. My husband and I had to take pain relievers the next morning, they were that hard.
2) No microwave in the room. It’s not like there wasn’t any room. They want you to eat in their overpriced restaurant and that’s the problem with almost all hotels that have a restaurant.
3) So that means there was no real free food in the lobby. It was less than a continental breakfast and it closes was too early for a holiday weekend. Again, they want you to grab something to eat in their restaurant,
4) There is no hot tub, even though the photos make it look like there is. The pool was really warm, but we need a hot tub. That was a big disappointment.
We could have stayed anywhere within a 20 mile radius and it was my fault for not paying better attention to the amenities. It’s unlikely that we’ll stay here again. I liked the hotel. It was pretty and convenient to where we needed top be, but I was hoping for more and ddn’t get it.

We have been staying at this hotel for the better part of 30 years. It has maintained its small town feel with the change of each owner. Currently a Doubletree Hilton and by far the best stay yet! Very clean, comfortable beds and pillows, contemporary design and chocolate chip cookies upon arrival!

Stayed here for a work conference. This is a smaller hotel just recently turned into a Hilton property. It was quite nice and very comfortable. I had a very nice king size bed and love the pillows.
The staff were all very friendly and accommodating. Every time I came through the lobby I was greeted with a friendly hello.
Love the cookie you get upon check in and as a HHonors member, I had free wifi. I would definitely stay here again.

We stayed here Thanksgiving and the day after. It was a great experience. Everything was clean and fresh, we were on 6^th floor and beautiful view of the courthouse after it was lit for the Christmas season. To top it off I be leave we had the best night’s sleep that we ever had at a motel, bed was more comfortable than our own.

I had a wonderful experience when I stayed here. The people at the front desk were awesome. My room was immaculate. I thought the food in the restaurant was very good.

This is a great alternative to the usual hotel fare. Unfortunately they are becoming a hilton property this spring. Had a good stay. Rooms were very clean and the restaurant /​bar was nice. Staff was a little off. Like it was everybody’s first day. Would have been 4 stars if not for the construction noise and debris in the hallways.

Very good sweet potato fries. Steak was cooked as requested but not that tasty. The bbq chicken flat bread was good, according to my son. There are gluten-​free choices.
Lots of TVs.

Amazing hotel and breakfast buffet, overall a good deal as well. Beds were super comfy, only minor issues with connectivity to some websites, and a shower I wish I had in my own home. The mint shampoo was a nice touch too.

Great atmosphere! I enjoy the refreshing sandwich options.
Highlight: The staff finally has a handle on their lunch service (when the Metropolitan first opened, the long wait time was not desirable

Can’t speak for the hotel side but the bar/​restaurant is excellent! Great, stiff mixed drinks and the selection of micro brews you’d expect to find in a big city hotel bar. Two thumbs up! Liz the bartender was fun to talk to as well!