Coughlin Kia

I brought in my 2015 Kia Optima SXT for it’s normal service/​oil change. While I was there the technician suggested based on my miles I should also have a tire rotation. The service was very quick and I was out of there in less then one hour of my appointment time. That is the kind of service I like.

What a great experience it was to buy a at Coughlin Kia. Our salesman Jim Miller was very calm, courteous, and had an answer for every question I had. I have been to the dealership before but never made a purchase until I met Jim. Nicely remodeled Kia showroom

Just purchased a new 2014 Kia Sorento from Coughlin Kia in Newark, Ohio and it was the best and easiest car buying experience I have ever had! I knew I wanted a Kia Sorento and the only «must have» was a third row seat. I submitted my information online and Jim Miller, the Internet Manager, contacted me immediately with a few options. He got the financing approved quickly and pulled a car for us to see. It was a very nicely equipped model with a lot of bells and whistles. We drove from Pickerington to Newark, drove the car and completed the purchase! It was the easiest purchase ever! They offered a lot of incentive to make it a better option for us than other Kia dealers in the Columbus area that would have been closer. I would highly recommend Jim Miller and the financing department at Coughlin Kia for your next purchase.

I purchased a 2013 Red Kia Soul Exclaim from Jim at Coughlin Kia in Newark, Ohio. From the time I contacted the dealership I was treated like I was the only customer in the State of Ohio. Jim Miller of Coughlin Kia asked me what I was lookng for, what color and how soon did I want one. From my first call, I had the perfect vehicle one week later. Everything went smoothly, there was no pressure and the dealership was amazing.
I have purchased several cars from Coughlin Auto group and have sent several friends there as well. We are all satisfied customers and I’m sure I will continue to be a customer at Coughlin in the future.

I’ve been using these guys for over 5 years as a maintenance place for my cars. They have always provided the best customer service and at a very reasonable price. The service managers have always asked me before doing anything to the car that would require a large amount of money. The best thing about this place is that if they make a mistake they own up to it, apologize and make it right. I’d rather not have mistakes be made but I realize we are all human so they happen. All I ask for is the acknowledgement and to make it right without penalizing me which is what Coughlin customer service does if or when something is done incorrectly.
I bought one of my cars from here and they were not your average pressure place trying to tell you anything to get you into a car. They were very good at trying to work with me as they realize that they can make more money from me if they try to keep you me a long-​term customer rather than just try to make one sale. I’d recommend this place as a store to buy a car from or to use as a maintenance facility.