Colosseum Gym

This place scammed me into a contract! Sick! Unethical! Really, really poor business ethics. They told me I had a one month trial with a groupon with no contract. Next thing I know I’m getting charged for the second month within 3 weeks of the beginning of my trial. Wtf. A total joke. Then they tell me I need to go into the gym to cancel the contract that I never signed up for. When I go to cancel, they tell me they’re going to actually charge me for a 3^rd month because I need to cancel within 30 days of the coming month. Absolute nonsense. Nothing any of the managers said made sense.

Bought a Groupon 30 day $ 19 trial just asked about the membership and there is a $ 29 maintenance fee attached to my bill. Guy says everybody pays it and it is on the contract I signed. Watch out for the extra charges and don’t expect anything but equipments and the door. My bad my daughter and friends warned me!
Sooo not worth it.

For a lack of better words, I have slowly been watching this gym crash and burn into the ground. I’m not sure whether it’s due to new management, but the direction that Colosseum Gym is going in is for the worse. They are making changes that I can’t for the life of me understand the reasons for.
For God knows why, treadmills have been steadily disappearing from the gym. Yes, the most popular machine in most gyms are disappearing in exchange for… a bigger aerobics room that is empty most of the time. Good luck finding one at peak hours. I kid you not when I say that there are probably less than 10 treadmills, IF that.
Another example? Before, there were paper towel dispensers around the gym that people could use at their convenience. Now? They took away several and are using a system that requires you to temporarily hand over your gym ID card in exchange for a towel BEHIND the counter.
There was an upstairs area that used to be available to gym members that had cross fit related training and exercises. Now, it’s closed off. I’m sure it has to do with paying some extra fee to gain access to.
Pros:
–Seperate area for women.
–Decent prices for varying gym memberships.
–Convenient location.
–The trainers are sociable and friendly.
Cons:
–Equipment isn’t in great shape.
–Barely any treadmills.
–Air circulation is horrible. During the hotter days, it’s hellish.
–Rude and uninterested people behind the desk.

I’ve been in search of a solid, well-​equipped gym for about six years. I’ve tried the two women’s gyms in South Orange Village (Spa Lady and the other women’s gym — near the library, I’m blanking on the name) but I wanted a gym with a greater variety of equipment (read: an actual weights section) and so Colosseum definitely fulfills that purpose. However, the gym is not without problems.
Here’s a quick list of pros and cons:
Pros: Decent weights section, boxing gym upstairs with battle ropes, separate area for women to workout, sauna, boxing classes, the price
Cons: The women’s locker room is filthy, the staff at the front desk is super unfriendly (they act as if you’re imposing upon them whenever you ask a question or even if you go up to the front desk to sign up for new services — which is a little nuts given that you’d think they would be happy that someone is coming to the desk to give MORE money to the gym), the men at the gym are lecherous and regardless of your physical situation — if you’re a woman you will be ogled (which in retrospect explains why there was a need for the gym to create a separate room for women)
Hope this helps.

This place is HORRIBLE and I cannot wait until July when my contract is over. Everything about this gym is out dated. The treadmills will stop mid workout if you do not keep pressing the okay button because they do not have it set up correctly. The belts are worn out. All of the machines are extremely outdated or broken. There are tears in the leather not to mention no one EVER wipes down the equipment when done using it. While they do have a range of free weights this entire place needs a face lift. I’ve had my cell phone number looked up by an employee and told that I «was caught on camera violating the policies and that I needed to come in or have my membership terminated» I get there and the guy tells me that he just wanted to get me in there because he wanted to take me on a date. I’ve been harassed and followed by other gym members which has created an uncomfortable workout environment for me. The gym membership is 45 dollars and an extra 20 for the classes that they offer. While its in a great location dont waste your money. Go to Club Metro.

It’s alright the equipment is decent nothing to brag about. The one thing I don’t like is the people don’t re-​rack the weights. Since it is the hood O understand the lack of common courtesy.

I have been going to this gym for quite some time now and everything has been ok for the most part until very recent. They split the gym into two; upstairs and downstairs. The staff downstairs is wonderful. Always attentive to the customers and willing to help. However, the young boy (wouldn’t dare call him a man) that runs the desk upstairs is probably one of the rudest people I have ever come in contact with in my life. He’s constantly playing music from his phone with curse words and spends more time working out or speaking to his friends than assisting members of the gym. Tonight he got into an argument with me and instead of trying to explain his point, he started laughing about he’s the one that enforces the rules told me «not to be mad.». Really? YOU enforce the rules but you’re the one breaking half of them? Give anyone a computer and they think they rule the world. Unfortunately the gym that I’ve grown so accustomed to is going downhill from this point on because instead of getting people with professional attitudes, it seems they are handing out jobs to any two bit loser who needs a new hangout place and wants to act like a thug by arguing with women. I can’t honestly say I’m going to be advertising for the gym with friends or family if workers like him are going to continue to be disrespectful.

I’ve been going to the Colosseum gym now for 4 years and have gotten 6 people to join. The gym is a good gym in the sense that it has every bit of equipment you could need. However, there is no customer service at this gym.
The young lady ormen at the front desk never smile and are not very welcoming. They could care less if your a loyal member as long as you scan in and they can get back to their facebooking and tweeting .
I was surprised that when the new management took over, that they kept the same desk staff. It all made sense when I returned after a 7 month hiatus due to travel for work. I rejoined the gym and I did not have my key card to sign in. The desk person informed me it would be 10 $. I felt like as a long time member they could at least waive this charge for me, especially since I have never asked for any type of credit.. When I spoke to the owner about it and asked if he could extend that courtesy to me. His response was that he had to pay for the cards and he has to recoup the money. So your telling me that a 10 cent piece of plastic is worth more than extending a courtesy to a long time member? So it makes sense why the staff has no customer service, it trickles down all the way from the top.
The owner was not rude with his response so I know it wasnt personal. Neither is this review and neither is my decision to go elsewhere once my membership is up. I can go to planet fitness where they appreciate their members and are actually friendly.
While this gym wont be affected by my decision to let my membership run out, more people will follow. This gym could do so well if they had better customer service or at least had «people friendly» workers.

So after coming back from Winter break, the search for a new gym began. First place I went to was Colosseum Gym. The website gave me hope as the pictures provided displayed a variety of equipment, a squat rack, and barbells.
Well once I got there, I realized how far it was from my apartment. 20 minutes of local driving? Yeah, that’s not going to happen on the regular. Once I got into the building, I was offered a free week trial before buying which was nice, except the drive there had already disappointed me (I would prefer a gym much closer to my apartment OR at the very least near a grocery store… OR SOMETHING!).
I ended up doing squats that day in their squat rack which was probably made in the 90’s or something. They do offer a variety of machines, dumbbells that go past 100’s, barbells, and standard weights. All of this is good, BUT none of it is maintained. All the equipment here seems to be on life support – barely hanging on. The regular clients don’t exactly help this situation either… dropping weights instead of lowering them on the ground or throwing dumbbells off your chest. These are all clear signs that the employees AND clients have not been introduced to gym etiquette.
I mean, if you’re deadlifting 500lbs and you lower the weight, it’s going to THUD no matter how careful you are. BUT, if you’re finished curling 60lb dumbbells could you please place ‘em down on the ground instead of dropping them from 3ft? One day, that dumbbell will shatter, and when it does, OHH LAWDD OH MIGHTY HAVE MERCY on that poor soul who’s head gets hit by flying steel.
To sum it up, Colosseum Gym has pretty much everything you could want in a gym, BUT they NEED to teach their customers how to use their equipment, address their gym’s lack of cleanliness, and buy NEW equipment or at the very least refurbish their existing pieces.