Bob Evans Restaurant

Pathetic. We were greeted & seated promptly at 7:40 am. Only 10 other people in restrauant. We ordered 2 rise & shine breakfast from the waitress that said she just woke up. That should have been a sign! At 8:05 the waitress brought us the wrong breakfast items. She said she was sorry but she entered the wrong items. Sign #2 was missed. At 8:15 wahla! Breakfast, all correct except the toast. And it was actually good. Just not the place if your in a hurry.

Had breakfast here today, about 11:00. My oatmeal was good, but brown sugar had pieces of bread in it (I realize that’s common at home)…fruit cup had a piece of plastic bag in it. My husbands hash browns were burned, English muffin wasn’t toasted, and over-​easy eggs were hard cooked. Hoping it’s just inexperienced kitchen crew. We eat here occasionally, never a problem before.

We recently relocated to Ohio and decided to try true «native» food today and visited the local Bob Evans. The restaurant was busy, the hostess was kind and attentive and the tables and floor appeared well-​kept.
Our service was literally the worst restaurant service I have ever had in my entire life. Our server just could not get it together. I am generally not a needy or annoying customer– but I had to ask for silverware, milk for coffee, a refill, a plate (three times because it never came and my toddler was sharing my meal), our ticket, for the plates to be taken from our table (we stacked them up on the end and they just sat stacked for at least 5 minutes). She also didn’t know the «Golden Rule of Being a Waitress» which is don’t let the pitcher touch the glass when you are pouring coffee. I watched as she contaminated our entire section of the restaurant.
Oh! And rather comically when she got part of my order wrong (scrambled cheese eggs) she brushed it off and said, «I can just bring you a side of shredded cheese». Um… sure, that will taste as good as melted cheese on hot eggs… and since these eggs have been sitting for ten minutes while I waited on the plate I asked you to bring me three times… Sure…
Bottom line: There are so many things Bob Evans is doing well (for a chain breakfast restaurant) but management needs to increase training for waitstaff. She was B-​A-​D

I have had issues with this place for several years. The service was generally poor and food was not good. Must be new management or something? My server was great and the food (breakfast) was very good. It seemed like it wasn’t just our table that was getting good service and food. May have to start coming here again!

Absolutely the worst service we have ever had in our entire lives. Even though there were very few diners, it took forever to get waited on and the food took over an hour. It did not come out together, and we didn’t even get one of the meals and some of the side dishes. After waiting a long time for the bill, we ended up getting overcharged. The non apologetic wait staff told us we could take a cookie.

Best Bob Evans I’ve ever been to! I had the pick 3 dinner and boy it was a big order! Good food for the price $ 9.99! I had potato cheddar soup as starter, 2 banana nut bread slices, entrée was darkened steak with sweet potato and dessert was chocolate bread pudding. Yummmm. My new go to American eats! =)

We were sad to discover that the highly-​rated Souper Sammie’s had closed, and with little time to explore, we had to pick Bob Evans. The first thing I noticed when we walked in were two large decorative plaques with (to me, creepily propagandistic) slogans: «families will always be glad they shared a table with us,» and «we treat strangers like friends, and friends like family.» I can say definitively that neither of these were true for us.
— Service: amusingly bad. The sassy older waitress was snippy about taking our food orders at the same time as our drink orders («Is that okay?» «Well, I guess it’ll have to be!»). She also forgot a few drinks and brought the cream for my coffee substantially after the coffee itself. Everything took forever. Oh well.
— Food: largely mediocre. The eggs were chewy and inedible, the sausage was ok, the home browns were tasty but soft (where dem crispy edges at?!). On the other hand, the biscuits were amazing. I love you biscuit!
— Ambience: old people.
Personally, I think they could do away with everything but the biscuits and vastly improve their restaurant.

We arrived here around 10:30 am on a Friday. My wife ordered a diet coke and I ordered a coffee. My wife could not drink her diet because it tasted bad. Not enough carbonation. Coke gives you instructions and a Brix kit. Use it!
My wife ordered the pot roast hash. It came to the bar area were we we’re sitting and she also brought the biscuits that we noticed were sitting on the table for 10 minutes. My wife asked for new biscuits and the waitress brought some fresh ones. Her over medium eggs on the top of the pot roast was basically a hard boiled egg.
Now on to my meal. I ordered the border scramble omelet with white toast. The first thing I noticed was the toast. It looked like it had been sitting under the heat lamp for about 45 minutes. It was so dry that I had trouble swallowing it. The omelet was sitting in a pool of grease that I am guessing was from the sausage that was on top. I ordered the hash browns instead of the redskin potatoes that I usually get. Big mistake! Soggy and not crispy.
The management and the upper management really need to get involved here. Very disappointing experience and should have gone to Cracker Barrel.

Service is usually pretty bad, long wait for food. Food is ok, not great.

This is a nice-​looking Bob Evan’s from the outside, and looks nice enough on the inside. Just like the one in neighboring Heath, Ohio — and in numerous other towns around Ohio.
However, the food here is way below normal Bob Evan’s standards. It probably comes down to the management. Several employees were smoking in the back of the restaurant (you must enter and exit from the back).
My wife’s salad was mostly brown and wilted. Gross. We asked for them to send out a new one and they did. That one looked a bit better.
I got the turkey dinner. It was cold when it arrived. One section of turkey was hard, like shoe leather. My wife got the salmon dinner. No lemon. Just a dried out piece of salmon. And a dried out, over-​cooked baked potato.
I felt like I was in Bob Evan’s hell. This is the restaurant you’ll go to if you are bad when you die. I’ll be avoiding this particular Bob Evan’s from now on.