B & C Towing

This should actually be 0 stars for the asshole who slammed the door in my face bc they were on lunch. I arrived at 208 when he said he would wait for me. It was raining outside but they couldn’t take 5 seconds to let me get my car.

They made my wife wait out in the rain because they needed to take lunch break. He said there was no use complaining with him. Completely corrupt. Going to pursue this further with the proper channels.

This place is horrible. They towed my dad’s car which they did have the right to do but then they were incredibly rude to us over the phone and in person. I’m not sure if there is an entity to report them to but I will most certainly be looking for one. And to make matters worse, they have no parking at their facility… They tow people, have a tow-​yard but have no where to park. This place is the essence of horrible customer service and should be avoided like the plague. If I could give B & C TOWING –10 stars, that rating would still be too high.

Show up 1 minute before or 1 minute after 2p and EVERYONE is at lunch! Imagine that you are in the hospital and we all took lunch at the same time…“sorry but we are at lunch you’ll have to wait for that pain med or bedpan or code response”. Responding to your «customers» In a harsh and demeaning manner only encourages the bad behavior I am sure you encounter daily. But you only make a bad situation worse when you treat people disrespectfully. Just doing my job” is a pretty lame excuse for poor customer service. At least now we know how to pray for your company.

my car was towed at 4 30 and by the time they confirmed they had it they wouldn’t release it to me. I didn’t understand the street signs and fed the meter. something is so wrong here.
They tow round the clock, but won’t let you pick up at 6 30?
Very disappointing. Treat people poorly and have no consideration for those they encounter. You get the feeling that they just trying to squeeze money out of victims.
I know there are politics and economics here, but the public administrators need to open their ears and listen to the people it is supposed to serve.

They are the official car thieves of Newark. They have a deal with the Newark police to tow away cars that are illegally parked such as on alternate side of the street parking days. They jack your car in minutes and drag it behind their tow truck if needed. Once it is in their yard they move it around with a big forklift with no concern for damaging the undercarriage and exhaust. The parking ticket is the smallest of your costs. Their lot fees and the damage make forgetting to move your car a major crime.

Screw this place!!! I called them saying I was on my way to pick up my car that was towed due to a meter parking that turns into a bus lane after 4!!! When i got there they said it was closed but they were still there! These guys have no human feelings or emotions. Unbelievable!!! I was stranded in Newark, that shady area that they steal cars in. Hope they alll rot in hell including the chief of newark PD that owns this piece of shit place!

They didn’t want to give me my car, even though I told them my name was on the registration. The registration was in the car, and they wouldn’t let me go get it. My wallet was also in the car, and they wouldn’t let me retrieve it. I felt abused by the system, and disappointed that the police would choose them as providers. I almost had to cancel volunteering with at risk kids, due to not being able to get my car. Who is really serving the community. … God help us!

This place is a joke. These assholes get pleasure out of making a living by fucking people’s days up. I’ve been in there 3 times. All for street cleaning. The first time, fine. I get it. But a decent person would let me know, «hey it’s Wednesday AND Thursday.» Next day GUESS WHAT?! my car is in these asshole’s hands again. It’s also wonderful how they out that beautiful white writing right in front of the driver seat. Yo dick, that’s where the driver sits. Write it on the other side huh? Every time I go in there it’s a huge argument. They are simply bad people who make money by making other people miserable. If you have to go there, please extend a genuine «fuck off you piece of shit» on my behalf.

What a sad place… I can’t believe the Newark Police using this place as their official towing business. The men behind the glass have a horrible attitude– I just heard them curse out a man for no reason! They have «we speak English» sticker– really? The the security is the worst. I can easily walk out with any car I like or steal the keys of any car in here… Newark PD should really look into this.

Thanks Newark Police Department for towing my car. Parked in front of my house. Because it was 10 minutes past the street cleaning start time.
This place is owned by the Chief of the Newark PD. So it is definitely a win win situation on his end… he gets money, the city gets money. Of course, that means I lose money. My neighbors also told me about some people who have been scammed by this place (unnecessary over night charges, not allowing them to get the car before «proof of police notice»). Pretty shady stuff.
My experience was decent enough. Anyways, once I went to the lot, it was easy enough to get my car. Like an idiot, I had left my licence in my car. They let me get it from the car. I paid and was out in under 10 minutes. So it was fast, efficient, no weird hurdles or anything. Security seems a little lax (it kinda feels like you could just walk into the lot and drive off but I’m sure they would alert their boss aka Newark PD if you did that).