Rob the Mover

I would 110% recommend Rob the Mover. I made an appointment a few days before I needed to move and they were able to accommodate me with the exact time I needed them. The actual move itself was so fast, easy, and honestly fascinating. The guys knew exactly what they were doing and had all my stuff wrapped up, carted away, on dollies, whatever needed to happen, so quickly. I was moving from downtown Brooklyn to Kips Bay. We left Brooklyn separately and re-​met up at the new apartment in Kips Bay. They brought everything up, set it all up exactly where I wanted it, and even helped me fix a piece of furniture that was already in the apartment. The whole process took about 2 hours. Again, would highly highly recommend!

Highly recommend. Had several questions regarding their association wth TDY as it was confusing. I calked several times as did my partner to confirm association. They were extremely polite and not phased by my concern. The movers arrived on time and all went smoothly. After the fact, realized that my deposit had not been deducted from my final payment. Rob the Mover/​TDY credited my account immediately. I highly recommend these guys.

I have moved twice in NYC (Upper Manhattan) with Rob the Mover and have had excellent experiences both times. I HIGHLY recommend their services, their professionalism, attention to furniture and speed are unbeatable. Will definitely give them a call the next time I move!

The Ugly:
Move was $ 200 over the quote.
Careless. Dumped all the boxes in my apartment in a way that made no sense (boxes labeled kitchen chucked in walk-​in closet, boxes labeled clothes thrown in kitchen). I opened the box that had my carefully wrapped plates and every since plate was broken.
The Bad:
3 movers is a joke — there was one guy that carried most of everything, another person almost on par with him and the last person was clueless, scrawny, carried only the lightest items (one of which he broke) and seemed to just be there to fill the quota of 3 people. Not what I asked for!
Rude. Despite paying much more than the quote I still tipped and the mover did not even say thank you or acknowledge that I was handing him a neatly stacked pile of 20s.
The Good:
Booked appointment promptly entirely via text and email.
Provided proof of insurance to my building management with very little turn-​around time.
Arrived on time.

This is my second time using Rob the Mover, now TDY and once again, I highly recommend their services. In addition to being on time, courteous and able to move every single thing in my apartment, their first goal is to provide the highest quality service to their customers. In addition, I had an billing issue following my move that I didnt realize until after I got settled. I called and after a very sincere apology, the issue was handled with care. If you’re looking to move in NYC, go with this company, you wont be disappointed.

Professional, on time, very clear communication and no hidden fees. Fair pricing and very honest. Moving is painful, but Rob takes some of the hassle away.

I had the best experience with Bob the Mover from beginning to end. Their estimate was the most reasonable among the several movers that I called. Their movers were professional and efficient on moving day. And the bill was EXACTLY as quoted. I would use them again next time I move and would recommend them to everybody.

Rob the Mover’s guys were great. They had wonderful attitudes and got the job done quickly. In addition, since the job was a small one, Rob was flexible and worked with me on ways to get the cost of the move down.
I highly recommend this company.

This is my first Unilocal review – I had to come on her just to say how amazing this company was! I had the fastest, most pain-​free move– it took about an hour and a half. And I live on a fifth floor walk-​up! The movers were on time (actually, early), incredibly professional, and took great care of my possessions– they actually packed my wardrobe box and carefully secured a delicate glass table. The price was more than fair. Would highly recommend.

I’m moving to East Williamsburg and all I needed were two guys to help me unload my truck. I went online to check out prices where I ran across RTM. There was a convenient IM chat so I started to text to ask about price. They asked for my name, email, then they asked me to fill out a form. I kept texting over and over again that I’m just looking for a quote, please just give me a price before I hand out my personal information. At one pint they actually said to send my email just in case the conversation ends so they can reach me. I thought in the time they sent me that message they could’ve given me a quote.
I remained polite because I read the great reviews about their service. I was going to use them regardless of price due to their reviews, but I just wanted to know how much to e pact to pay. Well a simple situation escalated. They finally just ignored me and never responded. I screenshot the entire conversation just to prove that I was polite throughout the whole interchange until they finally ignored me. Well if anyone has any recs for two guys who can just help me unload my truck for an hour and a price, I’m all ears, because I will not be using RTM.

I had to move on Super Bowl Sunday, from uhaul to Chinatown, and the movers showed up on time, were efficient, professional, friendly and super responsive. Even before the move, a few last minute hiccups on my end meant I had to move the date a couple of times — each time, I was able to adjust the date with no hassle or change in the quoted fee. I highly recommend this moving company — the price was as quoted, with no hidden fees or extra charges (just be sure to provide as much accurate detail as possible when requesting the move), and the movers were awesome. Even though my football team didn’t win, I definitely picked a winner with Rob the Mover.

Disclaimer – this review is *just* for customer service. I thought I would need to move and I began the process of getting a quote etc., but it turned out, thankfully, that I do not have to move. However, this company really impressed me with their fantastic customer service. I spoke with Carl twice, who remembered me from doing my online quote. He was extremely patient, warm, funny, helpful, clear, reassuring… basically all that you could ask for during one of the most stressful times in your New York life. So – while I didn’t end up actually using their moving services, I was so pleased with the customer service experience that I decided to write a review anyway. The next time I do actually need to move, I’ll return to this company.

Our movers were punctual and and efficient, and they came in well under the estimate! All of my exchanges with Rob and Carl were very pleasant and professional, and we got the distinct impression that they genuinely cared about providing us with quality service at a fair price.
Here’s a quick note which might serve both as a helpful caution to others and as an indication of Rob the Mover’s quality customer service and good ethics: Our movers were overly speedy, in an effort to save us money, and ended up damaging a relatively nice night-​stand. When I contacted Carl about the damage he immediately set my mind at ease and assured me that they would have their restoration expert fix the piece. They did exactly as promised, the piece looks as good as new, and we will definitely be using Rob the Mover again next time we move. My recommendation to future customers: make sure you explicitly ask the movers to blanket any furniture you care about!

We made two appointments for them to come over to give an estimate, and they failed to show up both times. The 2^nd time, I didn’t get a call until 30 minutes after they were supposed to be here. The excuse was that the person was sick, but if they were sick they could have called early so I didn’t have to wait for them.
Updated — from 1 star to 2 stars in case he really was sick. However, should have called earlier if that was the case

Ken and Mitchell were awesome in my move. On time, professional, helpful and sensitive to my move requirements. Booking and follow up were seamless.
I highly recommend Rob The Mover

I was truly amazed after I read the Unilocal reviews on this company. I booked my move based on the comments and overall rating on this site. My experience with this company was very positive. The movers arrived on time, communicated very well and were very professional. The actual price I was charged was very close to what I was quoted.

What do you look for in movers? Reliability, inexpensive, efficiency.
From getting the quote, to the «Welcome Home» from the foreman at the end of the move, working with Rob’s team was seamless. Like, completely.
The morning of my move was a snowy, NYC hell and I texted the foreman who wrote back: «We’re like the Post Office. You’re moving today!» Not only did they move me, they did it under the time expected. (Pro tip: tell them EXACTLY what you have ahead of time, so they plan. They said it was super helpful I was honest about all my crap.)
They didn’t bitch about the weather, the parking challenges, the five flights of stairs. Nope. Totally stress free.
I hate moving, but love these guys.

Rob the Mover managed to squeeze me in with few days notice on one of the busiest moving days of the year. They even gave me a 5% discount for an afternoon move as well as providing their own blankets and tape as I was on a tight budget.
They were so speedy and efficient! I was still frantically packing when they arrived and before I knew it, all my boxes and furniture had been moved out of my apartment! They even removed and installed my AC for me at no charge and removed my tv wall mount (which other movers had quoted me $ 200).
These guys are so great! Super helpful and friendly! Would definitely hire them again for my next move!

A+ a billion times. My brother had a really stressful few weeks scrambling to get a new place and arrange a move due to his building booting everyone out somewhat unexpectedly in order to go co-​op. I saw these Unilocal reviews and recommended them to my brother. Rob gave my brother a fair quote (…for midtown that is). They didn’t call to confirm, but they really did show up on the appointed day at the right time. All the guys were courteous and they got it done FAST. The final price wound up being quite a bit less than the original estimate! Awesome. Would definitely use these guys if I had to move too.
some advice: this company recommended breaking down chairs/​tables before the move, and also to give an honest estimate about how much stuff you have in order to avoid a labor shortage.

I had spoken/​emailed with Rob about doing a flat rate move and he was incredibly helpful and attentive to all my questions and possessions. That being said… I received a call 24 hours before the day of my move telling me that the movers were on their way and should be there in 10min. I work in the service industry and always try and make everyone’s lives a little easier when I can but since I’m a last minute packer it wasn’t really an easy task packing up my whole life an entire day earlier then we had originally agreed on. The movers themselves were a wonder and did a phenomenal job, but I was just a tad peeved that I had to accommodate a large mistake like that; still pay full price, and I kind of was made to feel like I was the one who should be apologizing when I have a clear confirmation and paper trail stating that the move was originally scheduled a day later.
When all is said and done I liked the service… just maybe call a couple days before the move to make sure that their schedule matches what you originally agreed on.