Gotham Footcare, PC

I had a bad experience with a former Dr. at his company and he personally contacted me a few times to make it right. Dr. Cunha is extremely caring and goes out of his way for his clients. Excellent customer service! His midtown office is beautiful, clean and the staff is very friendly! Thank you Dr. Cunha!

If you have a foot injury, I recommend skipping the podiatrist’s office and finding an orthopedic surgeon. I went to Gotham Footcare for a foot injury. They weren’t able to properly diagnose my injury or refer me to another doctor. I waited 40 minutes before I saw the Dr. and the visit lasted only five minutes. They charged my insurance $ 880 just for the visit! And $ 265 to wrap my foot with tape. The visit was $ 1145 in total! I ended up going to an orthopedic surgeon in the same neighborhood (with the same rent/​costs) and they were able to properly diagnose my injury and charged my insurance a reasonable price.

I’ve been going to Dr. Cunha for two separate foot issues on and off over the past year or so. His staff are friendly and fast, and I can usually make appointments with little notice. Dr. Cunha is kind, takes the time to answer all my questions, and helps me find alternative solutions /​medications when my insurance doesn’t cover what he first suggests. This place has gotten busy because it’s popular, but I still don’t need to wait long to be seen and get my physical therapy.

I periodically visit Manhattan for work. Unfortunately during one of my visits I hurt my ankle as I slipped on snow outside of Grand Central station. Not knowing anyone I googled ‘Best Manhattan Podiatrist’ and came across Gotham Footcare. I was appreciative that despite their busy schedule the front desk employee said the doctor would see me. They assisted me right away. I truly appreciate their sincere level of concern for me. I really do believe they are the best.

I had a very good experience @ Gotham. From the minute I walked in I was greeted by the entire administrative team. Everyone was overly friendly and set the tone for a great visit. I felt like I walked into Next Top Model. Very good looking staff!!! They took the time to explain my benefits and walk me thru the paperwork. They asked questions to make sure all my expectations were met. Their smiles are infectious and made my day. Especially this stunning receptionist with an «H» necklace. I think her name is Heather.
I met with Dr. Cunha who could not be nicer spending more than ample time with me. He addressed every question I had and explained to me in great detail what he was doing and how I can correct the problem. He is extremely personable and efficient. I see a lot of doctors in the city that rush you out quick and this was not the case. I will definitely be back!
# Miss Heather

Ive had appointments here for all times of the day. Early morning, afternoon, evening. Anyway, what I love about Gotham is that I can count on my visits on being efficiently run and out of there within half and hour.
I’ve had two surgeries with Dr. Cunha with amazing results, and, as a result, multiple office visits for physical therapy. All of the medical assistants have been a pleasure, never rude, and the front desk is always aware of the schedule/​ongoings of the office or and able to answer my questions whether be about prescriptions or insurance coverage.
Dr. C is very personable and I always find he’s in a good mood. He’s succinct without compromising the level of information he relays to patients and the time he’ll take to listen to you. Maybe that sounds cliché, but I’ve met too many doctors who enter the room without looking you in the eye or asking you how it’s going.
I’d send my own mother to Gotham for surgery. I’ve never regretted my decision to be a patient here.
Oh, and as a bonus the office is thoughtfully and well decorated.
A++

The team at Gotham is amazing. I visited 2 times a week for nearly three months as I prepped for the marathon. Dr C was understanding and thorough. When he was out, other doctors filled in and were great. Dr C listened to my concerns and needs throughout and tweaked my treatment as needed. The staff made it easy to schedule and change appointments.
In the end I was able to run the marathon with no pain!

I have been coming to Gotham Footcare for several months now, after having surgery with Dr. Cunha.
Every single visit has been pleasant specially with the help and tender care received from AILEEN, Paola, Michelle and Barbare. Always making my visits comfortable and worth the time.

I came to the 111 Broadway location to see Dr. Alani when I had a foot /​ankle issue. She was able to identify it quickly and help me treat the problem. The office is efficient and runs on a fairly timely basis which is great!

I’ve been here twice and had a good experience both times. Melissa and Michelle are very kind, sympathetic, and helpful. I had no wait my first time (11am) and a not-​even-​10 minute wait today (9am). Dr. Lobkova is also great.

Went to the 111 Broadway office. Was taken quickly, with an extremely helpful staff and x-​rays on-​site. Appointment was great!

I have been suffering with Achilles tendonitis for over a year. Recently my employer held a wellness fair where local providers attended to market their services. One of those providers was Gotham Footcare.
I explained my discomfort to Dr. Lubkova, who was representing Gotham at the fair. She suggested that physical therapy might help and that I should make an appointment for an evaluation. I made the appointment for the following Thursday.
Upon arriving at the office (downtown) for the first time, I was greeted warmly by Melissa who provided forms for my medical history and insurance. This process was quick and efficient. My appointment with Dr Alani consisted of a physical examination of my Achilles, my foot and my ankle. Additionally they took an Xray. Dr. Alani suggested that I have a MRI on my foot and ankle to ensure that we clearly understood the full extent of the condition causing my discomfort. Somehow I was able to schedule the MRI for later that same day.
Fast forward 24 hours to Friday night. I am having dinner with my wife around 7pm and my phone rings. It’s Dr. Alani calling with the results of my MRI. Apparently I did not only have tendonitis in my Achilles by I also had a partial tear. The doctor recommended that I wrap my ankle in a support and that I take it easy as to not put the tendon under any added stress until I returned for my follow up appointment.
At the follow up Dr. Alani clearly explained what the MRI showed and provided a clear recommendation as to a path to wellness. I was provided physical therapy and I was given a walking boot to reduce the stress on my Achilles.
Well, it’s now 8 weeks later and the pain is virtually gone. I have had PT twice a week. Each time I visit the office, I am greeted warmly by Melissa, Michelle & Dr. Alani. Melissa and Michelle work to get the PT started as soon as I walk in the door. Their smiles and conversation clearly show that they care to see that I am comfortable and getting better. The office is always clean and well organized.
I highly recommend this office and practice.
Please tell them I referred you.

Great staff. Very polite and professional. They do their very best at attending to what you née for your feet. It does get busy especially towards the end of business hours! Don’t let that deter you they are always going to give you the attention you need!

This place is a joke. Do not go here. Well actually, go here if you have nothing better to do with your life and want to waste 45 minutes watching NY1 on an endless loop.
First appointment, I waited a total of 45 minutes before the doctor came into the room to treat me. Second appointment, I waited 40 minutes in the waiting room and no one even said a single word to me. Fool me once, shame on you; fool me twice, shame on me.
As I was sitting in the waiting room for my second appointment, I heard the staff attempting to call the doctor on speaker phone because she was not there, and heard them saying things such as «I have no idea where she is» and «She’s not answering her phone.» Then, I saw with my own eyes the doctor casually stroll into work at 8:22am with a coffee in her hand, when appointments were scheduled to start at 8:00am. My appointment was at 8:15am and at 8:50am, they had not even seen all of the 8:00am appointments. I left without even seeing the doctor because who knows when I would have gotten out of there, and like most people, I have to be at work at 9am and thought by scheduling an 8:15am appointment, I would be able to get to work somewhere around 9am. Not the case with this place.
This place is clearly over booking appointments and the doctor couldn’t even be bothered to show up on time. That does not really fly in NYC where doctors are a dime a dozen. This place should really get its act together because there were several pissed off patients in the waiting room while I was there, and word spreads when a place is a debacle.
My advice: stop overbooking appointments and get your staff to actually show up on time. It’s insulting to wait that long and see the doctor get to work 20 minutes after your practice opens when there is a waiting room full of people. Not acceptable.

Just a quick FYI — despite what ZocDoc says, they do not take HIP Insurance.
I went to see Dr. Farah Alani in their office down in FiDi at 111 Broadway. Despite this insurance hiccup which took longer to sort out than needed, she still gave me her utmost attention without rushing the appointment.
In all my years growing up in NYC, I’ve never come across a doctor who was more patient and kind than Dr. Alani. She’s extremely practical, friendly, and understanding. She was also great at explaining my condition in layman’s terms, and gave me a temporary solution as I was going on vacation for over a month and would not be able to receive physical therapy ASAP.
I’d highly recommend her to my friends and coworkers, and would go back myself. An added bonus: The office is clean, smells divine, AND she explained how my insurance works and why most doctors don’t accept it better than any of the insurance reps I’ve ever called.

Nice, knowledgable doctors who are also empathetic and caring. I saw both Dr. Alani and DR. Lobkova last summer, and both are really great. Dr. Alani even introduced to me new primary doctor (I just moved to NYC).

Dr. Farah Alani ,
When I work to the office I felt really bad i have pain and can’t walk because my ingrown nails and when I saw Dr. Alani she explain me procedure and make me
Analgesic injection so I don’t have anymore pain and whole procedure takes very little time but I felt much better and the next day I already walk like I don’t have anything done. I recommend Dr. Alani to my friends and they was happy with there results too. It nice to walk without pain thank you Dr. Alani

This office is only aesthetically pleasing. While Dr. Cunha is very nice and knowledgeable, the staff is absolutely incompetent. The intake nurse didn’t know how to work the computer. My insurance was charged nearly $ 2,000 for a quick observation. Three days after my visit I received a call from my insurance about a prescription that was never prescribed. Nearly a month later I am still receiving text message reminders for appointments that definitely do not exist. Needless to say I will not be going back to this office.

I have been going to Gotham Footcare for physical therapy for my Achilles tendinitis. I find the staff to be very friendly and accommodating. The office is pleasant and clean. The physician assistants are all very attentive. Dr. Cunha is personable and knowledgeable and he always take time to answer your questions.
Overall it’s a pleasant experience coming here for my treatment, unlike other medical offices where they make you wait a long time and the receptionists are cold and rude. The staff at Gotham Footcare actually seem to care about their patients.
I would highly recommend this place to anyone needing foot care.

I found Gotham Footcare and Dr. Lobkova through Zocdoc. Scheduling was easy and quick. The staff and Dr. Lobkova were very nice and professional. I had to have a procedure done and she was able to do it right away, which I appreciated.
Why only two stars, you wonder? Well, Dr. Lobkova told me she likes to prescribe a round of Penicillin after the procedure, preventatively. I am allergic to Penicillin, so she prescribed something else. Now, every nurse and doctor I have spoken to since has told me that they would not prescribe Amoxicillin to someone with a Penicillin allergy. About 3 days into taking Amoxicillin I developed the most horrific rash. My hands, arms, chest, neck and face were BRIGHT red and very very itchy. I ended up having to go to a different doctor because it was unbearable. CityMD gave me the option to ride it out for a week or so or to go on Steroids. I chose the Steroids, because I wanted to look normal again.
During my follow-​up appointment I didn’t feel like I got a sincere apology from the Doctor, which is why I chose not to go back.
Instead I went to Dr. Teitelbaum on the UES who has gotten well-​deserved rave reviews on Unilocal.
I am not saying Dr. Lobkova is a bad Doctor, she was courteous and professional, but I was very uncomfortable for over a week and it could have easily been avoided.