Big Apple Mold Removal

I would happily recommend David to anyone in need of help for Mold Removal. My landlord and I were in a dispute over the proper way in which to deal with a mold problem in my apt. We called David to get a third-​party opinion. This was presumably not a fun situation for David to be in, but I could not have asked for anyone more fair, straightforward, and honest than he was. David was clearly not focussed on maximizing the amount he could bill, but instead he was dedicated to helping find a solution to the problem that followed DOH codes while being fair to all parties involved.
Big Apple’s customer service was amazing. They were prompt, courteous, knowledgable, and friendly. Would happily recommend their services to anyone.

After a leak 7 floors above me caused warped floorboards in my hallway, I wanted to bring in an independent inspection company because my landlord wasn’t acknowledging the possibility of additional damage.
I chose Big Apple based on their excellent Unilocal reviews, and I’m glad I did.
The inspector (who also turned out to be the Owner, David) showed up at the appointed time (next day service no less) and called me well in advance to notify my of his arrival time.
David was very thorough, doing both Thermal temperature scans to identify problem areas as well as humidity measurements to check for residual water from the leak. He also took multiple air samples for mold spore analysis.
The entire process was flat out enjoyable (as far as learning your walls are soggy can be). David is personable, eager to explain the entire process, and I never felt rushed, or under a time constraint.
I can’t speak to the renovation/​remediation aspect as I’m sure my building management will likely handle the repairs themselves, but the inspection service was A+.
Pricewise, the inspection was about 25% lower than similar companies like APEX, and the Unilocal reviews sealed the deal.
Highly recommended!

Big Apple Mold conducted a mold inspection in my home after several leaks that occurred over a period of time. The inspector was efficient but thorough, courteous and professional but comfortable and approachable, answering all my questions.
After swab and air tests were taken apple mold provided a complete report on the lab test results that contained an understandable narrative explaining the more technical portions of the report. And of course the report included assessment of not only the air and swab tests, but of the visual and actual inspection where photos were taken with special cameras that could identify moisture in a wall or ceiling.
Apple mold answered every question and addressed every concern. They went the extra mile. And their owner, David made sure the experience was complete. The office staff and technicians are all professional, but personable. I give it my highest recommendations.

This is an excellent company. Their staff is professional, helpful, and responsive– both in the office and the field. There was a leak in the upstairs tenant’s apartment that resulted in wet wood and plaster. They tested for mold there and at my request in our part of the house. After the results came back, Annabel walked me through the data. She didn’t push on immediate, costly remediation, but suggested based on the results a follow up test in several months. David came on 5÷10÷16 and did that. He was thorough, professional and friendly. I feel reassured and trust their approach.
Jonathan W.

We’re still actively working with Big Apple Mold, and I’m very happy with the experience so far. In particular, Annabel in the office has been one of the most professional and pleasant people I’ve dealt with — ever. In situations where most others in customer service would fall flat, she has always been helpful and has gone above and beyond to ensure that the issues are taken care of and that all of our questions are answered. Mold is not a clear cut issue, but this company is putting our fears at ease while helping us address what’s going on.

The Guy who came over to check my apartment was nice and thorough. In the end, he didn’t notice any areas of significant issue and was very honest about that. He didn’t charge me but left me his card for any future issues.
Very professional service.

We had water damage that warped some floor boards in our apartment. We received several assessments and estimates during the repair process and called the Big Apple team on the recommendation of a friend. We were able to get an appointment within 12 hours and David showed up at the scheduled time. He was far and away the easiest person to work and he also seemed like the most knowledgable. We were not rushed through our assessment and we had the appropriate time to ask questions about the problem and the repair process.
Issues like the one we had can be very stressful so it is really nice to feel like you can trust the person you are working with. I would definitely recommend that people include Big Apple Mold Removal when trying to recover from water damage.

I can’t say enough about the service I received from Big Apple Mold Removal. I called the office about a mold growth in my apartment, and they were able to come the next day to look at it. David was completely professional, and I felt very confident in his expertise. He was very quick to identify the problem, and was patient with all of my questions. The level of service they give their customers is rare. Highly recommend this company!

Very fast and friendly service, I called and was able to get an appointment the very next day. Michael was helpful in telling us his recommendations and next steps. I would recommend these guys and use again, but hoping that we never ever have mold problems again!!!

I can’t express enough how pleased we are with this service. David was prompt, kind, and professional. He possessed a keen ability to comfort and reassure us in our time of doubt, while answering all of our questions and guiding us through the process of figuring out if we have an issue with mold. We would strongly recommend this service to anyone who may question a mold issue. Thank you David.

They came in for a free inspection and were extremely helpful and considerate. I felt like I was listened to and treated with respect. Great customer service is hard to find and Big Apple Mold Removal has excellent customer service!

These guys were amazing. I had a very small window before traveling and I needed a whole wall removed after some water damage. They showed up on time, did the work, and then, when a pipe was damaged and water began leaking all over the place (through no fault of their own), they fixed it at no extra charge. Couldn’t recommend these guys highly enough.

David was extremely helpful and professional! Really appreciated him explaining everything to us about our mold problem. Would highly recommend.

I had a great experience with big apple mold removal I needed mold testing in my house I called big apple and Annabel the secretary in the office was amazing she helped me to schedule my appointment the same day and helped me read and understand the report I give them 5 stars highly recommend!!!

I came to Big Apple Mold Removal in dire straits. My roommate had just been to the doctor and was told her bronchitic cough was due to mold floating around in the apartment. In a panic, I turned to Unilocal and found Big Apple Mold Removal.
First of all, everyone I interacted with at Big Apple Mold Removal was very calm. Annabel, who answered my call, put me at ease right away. She explained the fee structure and process to me in a clear and upfront manner and put up with my slight freakout with good humor. David, the technician who came to do the mold testing, was also very calm, and answered all of my questions with great patience. I was also impressed by the quality of the equipment David arrived with — boxes and boxes of it, though only an air test and swab were needed in my case.
In short, I could not recommend this place enough! I hope my landlord opts to use them for the mold removal as well as the testing.

David and his staff are great and super professional. When I called to make an appointment, I was booked promptly and was very happy I chose to work with this company.
I called in because of water damage that was now warping my floors. I wanted to know if anything was growing underneath it.
During the inspection, David walked me through the process with ease and with utmost professionalism. I knew this guy was trust worthy and would not sell me on something not needed. This was a balm for my freaked-​out mind.
Why 4 stars instead of 5? I didn’t receive my results of my assessment in a timely manner and had to call in for it. It’s a minor detail but when you’re advised you will be contacted within 3 days for your test results, you expect to be contacted. This is mold and you want to know asap if you have mold. For whatever reason, I wasn’t sent the results earlier but it was promptly sent to me when I called in with an apology.
Is this a deal-​breaker? No way. I’ll still highly recommend their services to my friends, neighbors, etc.

Everyone I encountered in Big Apple Mold company was professional and courteous. I was given the appointment the day that I was free. I needed to test the property that I am planning to purchase for mold. David Temamee, the mold inspector, was very professional, knowledgeable and eloquent. He went way beyond what I had expected and inspected every corner of the house. All his diagnoses were spot on and accurate (all confirmed by lab tests). He gave me great advice and explained everything in a very simple and understandable manner. He was easily accessible by email, text, and phone and responded in minutes. I highly recommend these folks for mold testing.

These guys are great! They came into my apt in Queens within three hours of making the call, and they inspected it professionally, told me what needed to be done, step by step, helped me convince my reluctant landlord that work needed to be done which will cost him money despite his desire not to do that work, and then they followed up quickly with a proposal and even followed up the next day to see how things were going for me.
Really excellent service. Very professional, cordial, nice and pleasant to work with :)

If I could give over 5 stars, I would. Mold is scary and you can feel vulnerable when you know you have to rely on others to give you the truth about repairs. I had what I would call the perfect experience with Big Apple Mold, David, who came to assess our situation last week. He is very trusting, gave us honest feedback, and pointed us in the right direction. I highly recommend using this company should mold be discovered.

This was the easiest process I’ve ever had with a company. I had suspicions of mold and had no idea who to call or what to do, I found this place on Unilocal and when I called the woman on the phone was so helpful and scheduled me ASAP. The guys came out and were knowledgable and informative.
Although I do unfortunately have mold in my new apartment, the inspection and removal process has been so easy with them.