Vinnie’s Route 94 Auto Repair

Four stars. I withhold five stars only because I went there only once. They offered a military discount and had friendly service.

Pros: Did not charge me for diagnostic. Gave good advice to change radiator cap.
Cons: Cost of work was considerably more that what was estimated. Radiator still has a small leak at the top of the hose after it was checked for pressure leaks.
Went into Vinnies last month based on a relatives referral and they were very nice about looking at my car without charging me a diagnostic fee with the understanding that I would be back asap to have some preventative maintenance done. The following week, I called the shop and spoke with Jennifer about an oil change and radiator flush. She was very pleasant and gave me a verbal estimate of $ 130.00 for both the oil change and radiator flush but I though the estimate was low, so I asked her again if she was sure that was correct. She double checked the computer and confirmed the estimated price. Made an appointment and brought the car in to have the work done. After the work was done, the cost was not what was estimated. For an oil change and radiator flush, I was charged $ 222 dollars and some change. Unfortunately, I only had $ 180 cash on hand and had to charge the difference on my credit card. She handed back my credit card and a receipt with grease smeared all over it. She did say she was sorry but handling the transaction with very greasy hands just added to the shock of the cost, a double whammy.
The estimate was verbal, over the phone and in hindsight I should have asked for a written estimate with all labor and cost of parts done before the work was rendered. The verbal estimate did not include labor costs, nor the cost of the coolant.
Perhaps it was a misunderstanding but I do not like surprises and the final cost was a hefty blow. The staff are nice and polite and the work is okay, just not happy about the cost of the work in which the estimate was highly inaccurate. Unfortunately, I will most likely never go back because of this experience.

Fyi walking distance to healthfood store, post office, dollar store, pizza shop and red box machine if you wanna take a stroll while you wait. Very convenient! :)

Stopped in on a Friday after a recent whining noise coming from my belt area became worse earlier in the morning. Having to drive to the northern Adirondacks that afternoon, I didn’t want to risk breaking down in an area with no cell service. Vinnie’s tentatively diagnosed the problem from the parking lot, got me right in, fixed it for a very reasonable fee, and sent me on my way in time for my trip. The problem was fixed and the truck ran perfectly. This is New Windsor’s hidden gem for auto repair.

Vinnie’s has always been on point with pricing, commitment, and keeping me up to date on any issues or delays. Jen in the office is always a pleasure to deal with.
His shop is very local to us, so about two years ago I started taking our three cars and motorcycle there for inspection.
I used to do all repairs myself, but sometimes I just don’t have the time, so one of the cars would normally sit disabled and apart for weeks at a time. I decided to give him a shot one day and am very happy with my decision. He’s replaced my tranny recirc and coolant lines, replaced every single one of my brake lines (the most tedious of jobs when it comes to working on cars), lower steering shaft, lower ball joints and control arms, etc. I basically take our cars to him for everything now.
You have to trust the person working on your vehicle and we trust Vinnie’s!

Have used Vinnie’s for my car and my wife’s car. Always pleasant. Everything was done promptly and professionally and never have felt overcharged. What more could you ask for!!!