US Post Office

The most Disgusting office in the world ! Liars and thieves are working there ! Isnt some one who takes your money and dont do anything instead a thieif !?
They are lazy, rude and disrespectful to people! This money that they take and dont do anything instead will become a CURSE over their life! They cant be happy in their life with this shitty job that they are doing! When nobody is statisfied with the money that they give to this place all become a curse and negative energy over them.

THE WORST Service Ever !!! The most horrible ! Its my first time writing a review and they made me do this ! Careless, lazy and rude people working there.
The package that I sent with them returned to me because of their careless employee! Their own fault! And they denied to give my money back ! 86 $ !
They said because you didnt write the value on it !(which i asked her to check if its complete)
Then i asked to talk to manager she came after half hour keep me waiting and she said i will call you by the end of the day today. I wait till 4 PM she didnt call me so I went back to the post office for the third time today to see what happend. the manager (Barbara) saw me and after i wait 45 minutes in the line they told me she already left !!! She saw me, and kept me waiting in the line and then left from the other door !!! Can any office be more nasty ??!
I was trying to be patient with them, but they didnt deserve it at all!!!

So I am tracking a package to a business address-​the business is still open, and tracking says the package was delivered left at the door (again of an open business). So now I’m thinking the package may have been stolen.
Lo and behold, the next day the package is delivered by a postal employee-​I call the office for an explanation «we have a lot of new people» was the reason for marking a package as delivered, then delivering it the next day-​not good enough. «New employees» is not an excuse-​they should be the best example of your team, not a reason why things aren’t done properly. When I asked why this has happened in the past, of course no response was given.

Rude, disgusting people working there… If you are so miserable at work why not change your occupation? I can’t believe I’m actually writing a review for a post office but my advice is go to either a different location or just go to Fedex. Every single time I’ve visited or called this location their employees are incredibly rude. Unless you like getting disrespected or yelled at do not go there!.. There’s a hispanic man working there who yelled at me and was totally out of place for no reason, and the doorman or whoever that other man was kept saying he was «running a business» when I politely said to stop being so loud and rude.

The New Rochelle post office on North Avenue has to be the worst ever! not only are the people rude and lazy but they lose the mail all the time! They lost a package on me and I haven’t received important mail that I was waiting for. I do not know how they stay in business. If I can give it a negative star I would

Nice location and good sized Post Office… but it’s still the Post Office.
I work a reasonable distance from here, so there are times for convenience only, I come here during my lunch hours to handle my mail business.
The place is pretty sizable inside — good for the weird customers who often wander around aimlessly. Depending on the time or day you come, there could be a line and at times, the line can be very slow moving. The workers are a little more animated than other Postal workers, so mostly it’s the customers who either ask the dumbest questions or decide to handle a year’s worth of their Post Office needs in one sitting that causes the lines to move slow. It’s a hit or a miss really, because there have been times I walk right in and wait under a minute for help. Other times, you could be on line for over a half hour. Most of the employees here are friendly and efficient, but there are some who look like they’re about to go postal.
They love trying to get customers to use the self serve machine, but it’s not my cup of tea though easy. It’s debit only and will work for most small packages. Since there are always lines, how about more than 2 workers at the counter instead? When an inept uses the self serve machine, they can be there for a lot longer than the whole line wait time is.
There is a decent assortment of forms and free boxes available for customers. The form area can sometimes lack what you need or just be a mess in general (customer’s can be selfish slobs here). Those free flat rate boxes are always stocked well.
There is no parking lot for customers (the one behind the building is for their employees or trucks), so you need to try your luck on the street. On the right side of the building, there are time limit spots (Huguenot Street) otherwise be prepared to pay the meters on the other surrounding blocks.
Really, in all honesty, I’ve mailed out packages from this Post Office and other locations quite frequently — I’m not sure what it is, but the packages from this branch always seem to be sorted and out of this location must faster than anywhere else.
All in all, I prefer this location to the ones near me and this really isn’t a bad Post Office.

Really?! People, who raved with one star about New Rochelle post office that this is the worst customer service in New York State. Well, they have never been to the Bronx, NY Post Offices. I live in the Bronx and work in New Rochelle Downtown, so I often had to visit both post offices.
In New Rochelle Post Office, lines are not long, wait at most is15 min.-20min. and they always have 2 to 3 customer service reps. at the counter. When I had questions, they answered them patiently and in calm manner. They do say; «Thank you» and «Have a good day ! »

I can’t believe that I am writing a review for a post office but this PO has to be THE worst in New York State. If I could give a negative star review, I would. But I can’t so one star will have to suffice.
The wait is 30 mins minimum regardless of when you go. They frequently have 1 or 2 people working and they are slow as molasses. They are also unfriendly and unwelcoming as if you are interrupting their day by being there.
At 430PM on a Friday, they close all registers for 15 mins… With no excuses. When I ask to speak to the supervisor, he is equally rude, useless and and walks away as he is addressing your complaints. I witnessed this tactic with 4 other people. That way he cuts the conversation really short and people just get fed up and walk away. SMH
Shame on me if I ever set foot in that place again. I’ve been there 3 times. I know what to expect.

I agree the service in this post office is horrible. To think it is not even a busy office. (Try the Bronx) They ignore you or don’t greet. One must ask who is working because they all keep their heads down. Supervisor is useless. When being approached, he grabs a bunch of letters and walks away. The all need customer service (communication) skills. I must say the ladies who use to work there were a little better. HORRIBLE, HORRIBLE, HORRIBLE!!!

Currently on the phone line calling at 4:51PM, this post office closes at 5:00PM, yet they don’t pick up their phones. HELLO, there’s still 9 minutes left till closing. Horrible service even by phone. Sigh.

Worst post office I’ve ever been to. Service is terrible. Employees there act like they’re doing you a favor. The Supervisor there has absolutely no leadership skills and lets his employees run amok. With a Post Office like this one it’s no wonder the U.S. Postal Service is going under. I would not be sad in the least if this location was to close down. I didn’t even want to leave a single star for this Post Office, but Unilocal won’t let you post a review unless you tap a star.

1 star because its accesable from my place! But the service is too bad!
I went here to check my package around 12:30PM.
Scenario: 2guys and 1 lady on the front counting some money (maybe a cash pick-​up to close someone’s shift) 1 of the guy went to the other table holding the money, and same thing with the lady. I’m standing on the front for 5 mins and they even know that I was there that needs some help. Until 2 more customers arrive and said «can i help you?» I told the lady that I should be first and she does’nt even care, (so rude) she pointed the other guy next to her. Until I ask the the guy «is this counter open? And he said Yes.
It would be really great if they put some «good customer relation» how about a smile or a simple saying i’ll be right with you in moment…