Anthony Sacco Building Corporation

Sacco worked for us before this most recent problem. We hired him to install 600 sq ft of tile in our entrance way, powder room and hallway, and then to gut renovate our kitchen. He recommended we look at Marble America for the tile purchase and, since we trusted him, that’s where we purchased our material. Sacco demolished the old kitchen and the old tile floor down to the studs. His men installed a new sub floor and a guy named Sylvester arrived to install our Italian porcelain tile. Sylvester walked in with a pocketful of small red rocks which he proceeded to use to level each tile. We were assured by Sacco that Sylvester was top notch and knew what he was doing. About 6 months later we noticed a hollow sound when we stepped on several of the tiles and we noticed that the installation was not even — the tiles were not installed smoothly end to end. We called Sacco who argued with us over it but then agreed to purchase additional tiles and replace the loose ones. He insisted that Sylvester return to repair the job. We questioned Sylvester about those red rocks, asked him where he got them, and he told us he took them from outside our front door, where we had red gravel around a bush. Can you imagine???
Sylvester installed the replacement tiles, promising not to continue to use red rocks in doing so.
6 months later we notice that many tiles are chipping and corroding on the edges. (At this writing, we have 4 – 5 tiles completely cracking and the cracks are traveling .)
We call Sacco who takes a look and we both guess it is the material that is defective. We call Marble America and they take 4 months to respond with a visit — their showroom is 15 minues from our door. Sacco points the finger at the material and Marble America points a finger at Sacco’s installation. In the meantime, no one takes responsibility for what is happening here. We are out approximately $ 30,000 in labor and material. At this writing we know that Sacco’s sub floor installation was not done well, that the initial installation was not done properly and that the material may be defective.
We have to sue to recover our costs and have a new subfloor and new material installed here as we watch the tiles crack and chip with each passing day.
Shame on Sacco — we trusted him! We are both 67 and we have to spend more precious time recovering our money in order to get the job done correctly. Be careful who you hire to work for you!
Update: through our lawyer and before filing legal papers we offer Sacco an official mediation he refuses through his lawyer. His lawyer DEMANDS photos of the damage but will not agree to a one on one exchange of paperwork. We offer a face to face for Sacco and his lawyer to pay us a visit and there is no agreement to that either. Important to note that Sacco has already seen the damage on a prior visit to our home. We are forced to pursue legal action now.