A Cut Above Color Group Hair Salon

HORRIBLE, DISHONEST business. I paid $ 100 to hold my wedding date and to set up a hair trial.
I showed up for hair trial as scheduled, and the two women there were completely incompetent and told me Maribel (owner/​boss) was not there, despite that I had an appointment set with her for weeks. They looked at me confused, told me «Maribel didn’t know if she should call you to let you know.» Then I was told, «yeah, actually, she had an emergency.» An «emergency», yet somehow, they managed to get Maribel on the phone while I stood there, to ask her what they should do.
They told me someone else could do my wedding trial, except when I asked that woman if she would be doing my day-​of wedding hair too (since that’s the whole point of the trial), she looked very confused, as did the other woman behind the desk, and they proceeded to ask me when my wedding is (despite that it was on their schedule and everything was previously set up with Maribel), and it turned out the back-​up hair stylist won’t be around the month of my wedding!
Then I was told that I would get a call to reschedule my trial, which of course I am not doing, because if they cannot even get my hair trail appointment right, why would I ever trust them on the early morning of my wedding day?
Best part: I leave the salon shaking my head, and one of the employees who was out having a cigarette says to me in the most condescending tone «Oh, did something not work out? Do you not want to talk about it?»
Unfortunately, I did not receive a call from Maribel, and decided to call again 2 days later to discuss getting my refund. Maribel quickly agreed to refund me, but after waiting over three full weeks and not yet seeing the refund on my credit card, I decided to deal directly with my credit card company to dispute the transaction. My credit card company actually got in touch with Maribel, and she told them she was going to process the refund, but after a couple more weeks, my credit card company realized she never intended to refund me, and they took care of it for me, thankfully.
I strongly discourage anyone from using this salon, especially for your wedding, or anything really important.

Great experience, very professional and convenient location! I went in to get my hair colored for the first time, and I wanted an ombré look. Maribel helped me pick out a color and she was very knowledgable and helpful. We talked out options and the final result was absolute perfection, I got exactly what I wanted! I will be coming back for a touch up.

I met with Lisa and Laura this morning. They worked together to foil highlight my hair, cutting the time in half. Lisa was meticulous to give me the haircut I wanted, even going back in afterwards to add the layers I had forgotten to mention I wanted. Color and cut are both great. My only complaint is that I can’t have them blow out my hair daily.

Very professional salon. Extremely pleasant and very willing to accommodate. This is a full service salon. They offer manicures, pedicures, waxing as well as all types of hair care.