Wells Fargo Bank

Wells Fargo has long been known for mediocre customer service at the branch level, but this particular branch wins the booby prize!
I went in recently to transfer funds from account A to family member account B. The Teller seemed too confused and looked up to me like a deer caught in the headlights. She seized on a fellow who must have been something like a Head Teller. This guy apparently had a fight with his husband that morning, and was even less helpful.
Then I was pawned off on some female Lobby Troll who was still more useless. The Lobby Troll indicated that I could close my account if I liked, and «good luck finding a bank who could accommodate my needs».
It only took the next business day and four calls to find three banks who could easily accommodate my needs. It seems I didn’t need any luck at all…
Instead of closing the account, it makes better sense to leave virtually nothing in this account, give them their «10 swipes a month» (all for very small purchases), and let them perpetually lose money on the account…
WAY TO GO, WELLS FARGO!