Tires Plus

Garbage service & so as the people there, very expensive for no reason, very bad attitude, they lie all the time I’m just sick of it, never going there again…

They suck ! Tel everyone you know to never go there. Nothing but rip offs and liars. They will lie about anything to get your dollar and the manager doesn’t care. They have «employees» out there at midnight screaming and yelling and making all kinds of loud noises. This place is a joke

I had some work done there over the weekend on my son’s car. Two new sensors, new belts, oil change, tires, alignment. Was a little hesitant due to all the bad reviews I read, but it was close. They did an excellent job, car is running awesome! Staff was friendly and helpful. Would use again.

I had taken my cars here for years mainly because it is convenient, they have long hours, and since they are never busy work can be done quickly.
The sign out front says «Under New Management». Way to advertise you had a problem. Guess what– It isn’t fixed and after talking to the new manager he is by no means interested in protecting the Tire’s Plus brand.
Ok, this is what happened. My van’s radiator cracked around six months after it was replaced previously by Tire’s Plus for cracking. They replaced it about a year before that for cracking as well so we are looking at three Tire’s Plus radiators over the course of a year and a half.
At first they wanted to charge me the full amount of the repair but then after I informed them that I had it replaced six months before they said that the part’s supplier would warranty the part but I would have to pay the labor (same arrangement as last time). Charge was over $ 400.
I called back after tallking to my «mom & pop shop» that the manager feels is inferior that they would do the job for essentially the same price including me paying for the part.
I called the store manager and calmly explained my situation and asked if he thought it was fair. He said «yes because I didn’t get the thermostat replaced» I said ok, well doing research it is unlikely a bad thermostat would cause radiator cracking (AND IT TESTED GOOD WHEN I HAD THE RADIATOR REPLACED BY ANOTHER SHOP) let me explain my Tire’s Plus problem.
It first started when I took the van in for stalling. They said the fuel pump was faulty and replaced it and said it was fixed. When my wife tried to pull out of the lot into traffic it stalled again. They replaced (under old managment for free) several other things trying to fix the problem each time saying it was fixed and each time it stalled in the lot. Finally they said it was the transmission. Had it towed to another shop said they didn’t tighten the clamps on the fuel line from the fuel pump and gas was spraying out everywhere.
Then their was the second radiator. Seems that Tires Plus FORGOT TO PUT ON THE RADIATOR cap. The arrogant manger interrupted and said that wouldn’t cause the radiator to crack a year later (6 months actually). No but it did strand my wife half way to Tampa at 10pm at night on her way to pick up my stepson at the airport. No their neglence greatly inconvenienced us and caused another tow back to their shop at midnight.
We still gave them another chance to make it right. And this manager just wanted to keep telling me how all this happened before he got there and it wasn’t his fault and there is nothing he could do about it. After I ranted about they inconvenienced us and how neglegent it is to leave off a radiator cap and how can we trust them to put an oil filter on and the plug in when doing an oil change he relented and offered to comp half the labor charge.
I talked to my wife and informed her of his offer. She told me that she did not trust Tire’s Plus to correctly repair her car and was unwilling to risk her life with another faulty repair.
While she might not have changed her mind, if the manager had taken a different approach and accepted responsiblity on behalf of Tires Plus instead of being so arrogant it would have at least been a discussion.
My new shop is significantly further from my house and busier but they are quick and at least in this case more affordable.

I called ahead to ask if they could get me in for an oil change at 6:10 pm when they close at 7pm. The guy who wasn’t the most friendly said sure we can get you in quickly. I loaded my three-​year-​old daughter in the car headed there which took me about 15 minutes. When I got there there was a couple people in the lobby and when I got to the counter the guy said there were a few people ahead of me & it would be 1 ½−2 hours! I was not happy to say the least and he was very unprofessional. I left & I would never ever bring business to them again. I went to Walmart and they did an awesome job, & were very nice & accommodating.

My elderly Mom took her car here for an oil change. They broke the oil filter putting it on and when she got home oil was leaking everywhere. She called and took the car right back and they assured her it was fixed. Came home and the same oil filter was on the car, still leaking. I had to take it to another shop to get it fixed and had to pay for another oil change. DO NOT go to this place. Total rip-​off and they prey upon women and the elderly.