Passaro Eye Care

I had an eye appointment and was prescribed bifocals. I was told the glasses would be in in about 2 weeks. I stopped by the office to get a written prescription and ask about the glasses and was told that «usually» it does take about 2 weeks. I waited for a phone call and called them after 4 weeks. They told me that they couldn’t find anything on my glasses and would check into it and call me the next day. I called and left a message the next day, as I never heard back. I called again a few days later and was told that they still had not had a call back from the glass place. She said she’d call me when she heard. I made a few more attempts to reach the office only to be on hold for 20 minutes and no one answering the phone. I called one more time the next day to be told that they still had no information. I told her I really needed these glasses. She said she would call the place again to check on my glasses. I asked when she would be calling me with information and she said that afternoon to let me know either way. I just now called, 2 days later, and this time I was not the understanding, patient person that I had been on the other calls. I had had enough and was getting very irritated by the run around! She asked to put me on hold, was gone about 5 minutes then came back to tell me that she had found my glasses. YOU HAVE GOT TO BE KIDDING ME!!! I would not recommend this doctor or office to anyone!