Big Lots

I like Big Lots. When I come in and have to deal with a rude cashier that looks like is the assistant manager, I lose my appetite to shop. I had come in to get a small bag to use for carrying extra stuff bought on my trip to Ohio. It was nine dollars. I was in line at 11am, and in conversation with a senior citizen, when the cashier, Todd, was rude when the nice lady simply asked if he had swiped her reward card. I was very sharp with her about it the coupons coming in her email. I don’t care how a store chooses to issue coupons, but you need to be nice to your customer especially senior ones. It did not stop there. When I got up to the check our he was rude in telling me to swipe my debit card again. There is always a way to instruct someone nicely without being rude. I pay this pains salary my one purchase was probably what he makes in an hour. Rudeness ends loyalty. I am huge on loyalty to a store, I travel a lot, I will go to a chain to get what I know they have. That is why I came to BIG Lots, I knew I would find a cash for cheap. Todd, you just lost a customer. I hope it was with it.