If you take your animals here, they will leave sick. I took my indoor cat here to be neutered(I did not have an option on the location). After getting my cat home, she continually was sneezing and sneezing. At first I thought it was allergies and I gave her some Benadryl. It didn’t seem to go away, then she started to sneeze up discharge. A few weeks later, my other indoor cat started showing the same symptoms, which I now know as an Upper Respiratory Infection. I called Park Lane and they said that my initial cat catching this was not their fault and that they would charge me for an office visit, so obviously I refuse to go to the place that made her sick. I do not recommend this place at all!