Village Optical

I’m from out of town and i thought i was walking into a cool store from the outside. When i got into the store and they realized i just needed a small adjustment to my glasses, they totally ignored me as if i wasnt there. If i was going to spend $ 500, im sure they would have catered to me. I just needed a slight adjustment, the frames were hurting my face, and they refused to adjust them. I went to another optical store in the neighborhood, and they gladly did it instantly at no charge. Shame on village optical.

About 5 years ago I was looking to get new glasses so I stopped in here to get an idea on prices. The staff was not friendly and acted like I was an annoyance and clearly had no interest in getting my business. I got my glasses elsewhere.
Recently I was in the market for glasses again and stopped in here thinking maybe my previous visit was at a bad time or the staff was having a bad day. I got the exact same reception. I walked in the door and their reaction is like what do you want, as if I was interrupting something. The place was not particularly busy as there was one customer and two staff persons. I mention what I’m looking for in new glasses and the lady that «helped» me was unfriendly, in fact borderline nasty. She also had less knowledge about eyeglasses than I did. I left.
Maybe this place has enough business from existing clientele because they seemed like they had zero interest in getting my business, or even having a professional attitude. Its a hole in the wall place too so you’d think they would like new business. But the unfriendly staff act like they’d rather you leave than become a customer.

I went to the store did a regular exam today. When I finish my exam, I said I would like to buy some contacts as well. The doctor give me the contacts fitting. Well, I told him it’s the same number same brand same contacts I wear before. And he said he still want to make sure. It ends up this fitting could cost me more than 100 dollars. Well, no one tell me they gonna charge me before I try the same contacts I wear everyday.
The staff just said, you should read your insurance policy before you come here! So be careful, they will charge you even you tried the contacts you wear it every day. They do exam without letting you know the price .
Besides, they sold contacts much more expensive than on line.

Purchased a deal from Groupon for 19 $, includes eye exam and 200 towards lenses and frames. When me and hubby came in, the Dr took me in right away. He was thorough with his exam unlike other opticians, which is the reason why I’m giving them 2 stars. After the exam, one of the staff assisted me. I asked which frames are the cheapest, but she said the only ones they have for Groupon are the branded frames. They got chanel, Prada, burberry, rayban, coach, Polo, Kate spade which all range from 290 – 330. I asked what if I don’t want to purchase a frame but she said I cannot not purchase a frame from them since I’m using Groupon. I ended up paying 380 for a Polo frame and a regular lense (not anti glare, just the regular). Hubby ended up paying 500 plus for his since he opted for anti glare and transition. I’ve been to different places before where it cost me same price or less for a better lense. Better check frame prices online first before purchasing from them.

I called and was told to come in. But when i arrived it was busy and they were not even nice. The guy just said they shut down computers at 5 on the dot so I could wait or just come back. I was hesitant to come here w the (more legit) Unilocal negative reviews but this was closest so I did it. What a waste of time. I hope they go out of business after Shake a Shack draws more interesting people to this dying center. What pisses me off is I got a zipcar just to do this.

I purchsed a Groupon for this place. I made an online appointment. My husband and I took the day off to go there. I am in need of an eye exam. I have issues other then to get glasses and contacts. My appointment was for 1:15. They first CALLED ME at 11:45 to cancel the appointment. Nothing available this week. When my husband asked as to why I did not receive an email (they send a email telling you that soon you will get a confirmation) I never received anything. So was getting ready and did not see the call until later. Their office manager actually said he would not USE the online booking. He would have called in his appointment. I mean really — so why have online booking? So I won’t be going there in spite of their reviews. I was VERY disppointed as I really wanted to get this process started with my eyes.
I was so disppointed. I won’t be visiting this place — ever! If they handle their front office this way how good can anything really be there. Just a warning.

My optician for many years. They work
Hard to give good service. Also consistent staff.

I figured I would take a chance to get an eye exam today from my local opticians office. WRONG! I was first asked if I made an appointment and then I was given misinformation about my insurance. So I am taking my business to eyeland vision where they confirmed that the information I was just given by village optical is incorrect.

It is a pricey place to get a reading glasses. I had used my insurance and my co pay is about the same as buying in a retail store. I think when use the insurance the price is jacked up. My advice is to get your glasses from a discount store like COSTCO or shop around.

Took my kids and myself for eye exams. The doctor handled the kids all right, and appeared to give them thorough exams. I felt mine was a little less thorough, and on finding that my prescription hadn’t changed, he sort of slipped in whether I had considered prescription sunglasses but didn’t push it when I said I already have a pair. He did tell the assistant that I should get a new pair of regular glasses, though there was nothing wrong with my existing glasses.
I did not appreciate the assistant, who clearly steered my kid to more expensive, ridiculously marked up frames. $ 299 for a kids frame? I found similar stuff online later for $ 99 with lenses. Kiddo had first liked a cheaper frame and the assistant immediately said they would break too easily — then why are you selling them? After that came the hard-​sell on the pricey Crizal antiglare lenses. And in between picking a frame, went off to help another customer, for almost 30 minutes minutes while the kids got antsy.
I would probably only get a test here and go elsewhere for frames.

Dr. Krasnoff gave me the most thorough eye exam I received in my entire life. The exam took a while because he does not want to miss a single thing like checking your peripheral vision or ability to follow moving object and such.
My old eye doctors took what felt like two minutes to do eye exam and all of my old glasses made me feel dizzy and I ended up not wearing them eventually. Dr. Krasnoff told me «Eyes are more important than just two minutes» and that my old glasses are «completely off.» When he was almost done, he made me try temporary glasses on, and I can see so much clearer without any dizziness or discomfort.
I also liked that staffs give you a form where you can explain your concerns. I did not check any of the «I want to make a statement with eye glasses» or «I think eye glasses are for fashion» check boxes, so the staff showed me affordable frames covered by my insurance. I did drool over their Chanel, Prada, and Kate Spade frames but they were quite $$$, ranging from $ 200 to $ 500.
My primary concerns were seeing far distance while driving, protecting my eyes from the sun, and reducing glares at night time. Dr. Krasnoff prescribed me anti-​glare transition lens with the right correction level– just what I needed. Staffs are also nice and friendly. Highly recommend!