DIRECTV

I was a DirecTV customer for more than 10 years. I had their services for TV only, and even my parents have them as well. I had to cancel my service to bundle tv and internet, and prior to leaving I tried to bundle with them, however I was told they only bundle for new customers? Wtf is that? Anyways, they didn’t even offer internet in my area, this is why I had to leave for Cox. Cox owns all of the internet nearby as well as AT&T (now Frontier) but our ATT bill was going skyhigh. So, I was told I was out of contract, and no early termination fee would be imposed (duh). Then 4 days after cancelling service, I get a bill for $ 470.37…$ 440 of which was a cancellation fee. I called very upset due to a supervisor previously telling me that I was able to cancel with no fees because I was out of contact — — you bet they reversed the charges and credited me. Best part of the story is that they OWE ME money! I will be getting a check for overages (only like $ 20 bucks) but this was a very very shady last ditch effort by them.